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CDKeys has a rating of 4.2 stars from 540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 15 days
Paid for my CD key but never received this, yet money taken out my account. For peace of mind shop elsewhere.
Tip for consumers:
Don’t. Shop elsewhere.
Products used:
None because they scammed me.
Date of experience: April 17, 2022
Order a key that was in stock and it arrived within a minute. Instruction to use the key worked perfectly.
Date of experience: January 20, 2024
I have a pc and wanted to get a game.
After buying it, i was notified i needed an xbox.
I could not get a refund. This is now useless to me
Date of experience: February 28, 2024
CDKeys is where I get good prices on keys for games I am looking to play. It's quick and easy to get your keys.
Date of experience: February 28, 2024
Thank you, Daniel! ❤️️
Lets keep it sweet and simple, brought something, got it, worked! All very quickly, great prices and savings and it all works perfectly!
Date of experience: March 6, 2024
Very good instant delivery no problems very cheap games I bought asseto cords PC for myself and everything works perfectly fine
Date of experience: February 23, 2024
Enjoy your new game! 😊
The key worked, do that was wonderful and unexpected for the low price. The key was for the game on Steam, so I don't actually own the game.
Date of experience: March 4, 2024
Everything was quick, easy, and cheap. I was able to activate the code easily thanks to the instructions.
Date of experience: February 28, 2024
Thank you, Christopher! ❤️️
Worked as expected, good service. Worth using if needed, legitimate games and haven't had any issues.
Date of experience: February 28, 2024
Thank you, John! ❤️️
Very good and easy had link to code straight away worked straight away very impressed and will recommend
Date of experience: February 23, 2024
Thank you James! ❤️️
Excellent as always. Seamless transaction. I always use CDkeys as price and availability has always been excellent
Date of experience: February 23, 2024
Enjoy Helldiver 2 Gareth! 😊
Like many others, I bought a code for Hogwarts Legacy and, whilst I was charged (although, luckily it was a pending transaction), I received no confirmation or no receipt. I put in a ticket for support and was responded to within an hour requesting a screenshot of the receipt that I had already said I didn't have. When I repeated this to them, I received absolutely no response.
After 24 hours of no response, I put in a second ticket, this time with an attachment of the pending payment in my account. I had a response from another member of the team saying that I would get a update from him when he had some information from the relevant team.
After 4 whole days of silence, I replied requesting an update and was only sent an automated holding email detailing a series of issues in handing out codes for Hogwarts Legacy. I replied to this with the relevant information...and received the exact same automated holding email as a response.
Another 24 hours later, I once again requested an update and received no response beyond a third rendition of the automated holding email. At this point I lodged a complaint by issuing another ticket. I complained about the length of time it had taken, the lack of human communication and the generally poor customer service that they had provided.
As if to prove my point, the person who responded just sent me a copied and pasted version of the exact same automated holding email.
My pending transaction will be automatically cancelled by my bank tomorrow as it will be the 7th day that the money has been held back. Something tells me I will not be getting this game.
I have previously used this website and have been happy with the service provided. As have many of my friends. This is the first time that something has gone wrong with a transaction that we're aware of. However, whilst this is the first time that I've had to deal with customer support, it has been handled so atrociously that it puts me off buying a single game code from them ever again.
Tip for consumers:
When it goes smoothly, not a problem. As soon as you have to talk to Customer Support, good luck.
Products used:
None
Date of experience: February 18, 2023
Fantastic service, no problems with code. Delivered instantly. Would highly recommend CD Keys to everyone
Date of experience: February 23, 2024
Enjoy WRC John! ❤️️
I really appreciate getting keys at a reasonable price. Everything has gone smoothly each time I've purchased.
Date of experience: February 23, 2024
Thankyou, Enjoy your new key! 😊
I bought a game key but they haven't sent me the key. I have sent them multiple emails for help but had no response. Do not buy from them.
Date of experience: January 23, 2020
I ordered a product on May 7th. Got it (after a week-long fight) on 14th. To rocky of a road. Will not buy from them again :(
Date of experience: May 13, 2020
Had no problems with downloading code for xbox game pass ultimate and always got discounted price.
Date of experience: June 3, 2024
Everything was great. Fast delivery. No issues. Will purchase again in the future.
Date of experience: June 3, 2024
We look forward to your return! :D
Beware they will give you used cards and try to charge you even though you can't use it. Stay away and Beware.
Tip for consumers:
Stay away guys not worth it
Products used:
Ps card
Date of experience: July 16, 2022
I bought the key for the game and didn't receive it. Customer service didn't answering for my emails.
Date of experience: May 21, 2020
No issues, received key. Had to provide my cellphone number to receive the key which I wasn't told of ahead of time. Didn't contact customer service.
Date of experience: March 27, 2020
WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.
CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.
CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.
MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.
IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.
CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.
Thank you Phil! Enjoy! ❤️️