CDKeys

Like many other reviews here, I was given an invalid key and went through the correct complaint procedures with CD Keys. They are extremely quick to respond to the initial complaint but after providing them with the requested information you're then ghosted.

I used to recommend this site to anybody who was looking for good deals on games but I cannot, in good faith, recommend this shady company. Please, please, please listen to the other reviews before you purchase a key - you'll regret it!

I've been using CDKeys for years and everything was fine until it wasn't.
I purchased a £35 PSN store code from them, and the code they sent me had already been redeemed.
I emailed them and they said they would look into it and get back to me but never did. Every time I followed up to ask what was happening they said they were still looking into it.
This went on for three whole weeks.
At this point I lost patience and opened a PayPal claim.
Frustratingly, as there was no proof of who redeemed the code, PayPal sided with them.
Now I have lost £30.50 and have no code, and CDKeys could not care less. The most unhelpful customer service I have ever received.
I urge people not to use them, you may have had a good experience with them before but believe me, if something goes wrong they will pretend they are not at fault and do absolutely nothing about it.
They have lost a formerly loyal customer for good.

Used cdkeys in the past and decided to use them again, never failed me so far. If you want to save $$, try them.

I paid for for a Playstation + 12 month code but the one they sent me was no good. Sony said it had been redeemed already. CD keys said that it 'had to be good" and told me to take it up with Sony. Liars and Cheats

I was sold a world-wide copy of RE7 gold edition. When I submitted a complaint that code gives an error for wrong country code, they asked for screen shots. Then they never replied when proof was given that their code was bogus. Forced me to use PayPal dispute to reclaim my money.
Site has low prices, but use caution and always use a form of payment that can reclaim your money if they rip you off.

I paid, they sent me an email where there should have been a link to the key, which was fake, it did not contain any key. After several emails, they did not send the key or my money. They are scammers, never buy anything from them.

Waiting one week since order for GTA code to be delivered. Money taken 4 days ago and still no code. Customer service advised me to follow instructions on an email I haven't received and ignored me completely for the last 2 days+. Site shows my order as pre-authorisation of payment despite the money being taken 4 days ago. Very poor customer service, no wonder the codes are so cheap.

Site sells used keys and their customer is non-existant, they say they respond to all query's within 2-4 hours, that is simply not true, i purchased a used key and made a ticket 5 minutes after the purchase, they asked for additional information 7 hours later and have not responded to any further emails, it has now been a week since i purchased from them and they have not responded to any emails, check the recent reviews on Trust pilot etc. I now have to trust that paypal will resolve this for me, but do yourself a favour, purchase your games anywhere else but here.

This isn't because of cd keys to my knowledge but it is a problem as when I load the game I have an infinite black screen. It's supposedly a bug with whether you have your game in full screen or windowed mode but I'm not sure and I can't get a refund (this only applies to pc I think).

I haven't ordered anything from them for years, on new years day I got a notification from paypal that I got charged 96 from cdkeys using paypal express. Logged in and changed the password immediately.
Contacted support and they answered after 4 days that the confirmation email with the codes was sent to my email address (that's a lie!) They cant do anything, and that I should contact paypal. Paypal denied the refund, since it was "not unauthorized". Did a formal complaint, but that will probably take a long time.
Warning! Do not use paypal express with this site!

If you are planning to buy the game code from this website, make sure you use it within 7 days of your purchase.
I bought two codes as there was a deal going on, thinking I will use it later. But later when I tried to use it, it did not work
I asked the support desk and they told me to contact Microsoft, and MS confirmed that my code is being used by some other account other than me.
They asked CDkeys to contact if they need more information. I went back to the support and they said even though we asked you to contact Microsoft but we also have 7 days non refund policy.

It felt more like I was screwed and was asked to resolve it my self and then CDkeys had the trump card of 7 days policy.

Never buying again!

Xbox codes never work first time. End up going back and forth every time. 3rd time now purchasing and fed up trying to sort out and note being ignored after requesting refund. Don't bother, buy from legit seller

I have bought a Fifa 23 Xbox code from CD keys and was unable to redeem the code as my Xbox keeps saying that the code is not valid. I have mentioned the same with the Customer support but am not getting any proper response from them. I have provided screenshots of the invalid code error but those people keep saying the code is valid. Not even visiting this CD keys website next time and would like to provide a 0 rating if I can. I feel like being cheated.

I got my key quick, and the game worked great. This is a must visit cite when planning on purchasing a digital game.

Messaged support and gave them the receipt of purchase keeps bumping around new support members and still haven't heard from escalations
Don't know how someone would be so stupid to look up my order. With the time stamp when I placed it.

My first time buying from cdkeys.com BIG MISTAKE. Thank God it was only 21 dollars. The cd key was redeemed already and when I contacted cdkeys.com they sent one response asking what the problem is and then they completely ignored me. LOL. I've checked and a lot of the people who buy from them get scammed and loose there money. DO NOT BUY! g2a.com is the way to go even if it's a little more at least you can buy knowing you'll get the product and not give your money away for nothing. I am an honest hardworking father of three. I'm not rich but I try to give my kids everything I can and I don't buy myself things as often as I would like. So too lose money to a company that advertises on youtube how they are so honest and good and affordable makes me feel very upset and disappointed. Customer service has gone out the window now and so many people are just out to make a quick buck. If you run an honest business you'll get soooo many more customers. Thanks for reading!

I have made many many purchases that were painless and games i have now owned for years. HOWEVER I ran into a poorly descripted sale on guild wars in game currency that i was not even able to claim. I have purchased over 150 dollars from cdkeys.com at that point and their customer service ghosted me after sending some automated messages after I kindly and patiently reached out to them in email. They dont have customer service phone number because its a few greedy chumps that dont take loyal customers into account.

By the way they are going downhill with not near as many titles available and inflated cd key prices atm.

I've had nothing but issues with this website.
I purchased FIFA points, £71.99 worth. They have not went onto my account, all proof of that has been sent through to them. They do not care a jot.
They also have a "promotion" for Cdkoins that build up like clubcard points. Biggest difference between the two though is you can actually spend your clubcard points.

In summary, they dont give you the productions you buy and when you complain they tell you there is nothing they can do and their promotions are fake.

Stay away at any cost!

This website is scamming you for your personal info! In the ordering process, they ask for your phone number (requires phone verification), real address (they will know if you use VPN). Once I've made my order, I've received an email that my order needs to be further approved and that was followed by another email, asking me to photograph my credit card along with time and date, so now they have that piece of information as well. In the end, in yet another email they've decided NOT to approve my order by writing the following: "Unfortunately, the review team rejected your order. So as not to inconvenience you any further, I can confirm that your order has now been cancelled and the transaction voided/refunded." I've used plenty of similar websites before, but this many privacy violations are one big giant red flag. Stay away.

I ordered a Playstation Plus code from CDKeys. I received the code and immediately attempted to redeem it on the Playstation website. The Playstation site said, "This voucher code has already been used." The sold me a used code. They will not send a new code or issue a refund. It was purchased via PayPal. I would stay away from CDKeys.

Well they're pretty shady. If you have issues and they sent you the wrong key or that isn't working, act through Paypal.

Not only, but on there, they will even use automessages. Talk about laziness and scam attempts.

Always take screenshots of what you're buying, what you're receiving, the price you paid and all the stuff needed.

Terrible support. Never again.

I ordered a key that specificly said worldwide, got it right away, entered it and got an error message. That was on a monday. Today is monday again and this whole past week I have been writing with customer service (wrote with two different „persons") but nothing!

This morning I received another message that seriously had the exact same wording as another one from a few days back.

Microsoft ensured me that the key wont work due to its regional restrictions. CDKeys told me the key had been redeemed!

Now they just keep telling me that and that I therefore wont get a refund.

That was a real annoying experience which I hope others will avoid!

I had a mate who had issues with receiving his code and CDKeys were straight on it and solved the issue straight away.