CDKeys

I've made quite a few purchases from CDKeys and all have gone smoothly. The last one was a key that I couldn't activate in my region so I requested a refund. Roger responded almost immediately and said my request was under review and would update me on the status, usually takes 7 days. 2 days later Roger reached out to let me know my refund was granted. Doesn't get much better than that

I ordered Red Dead Redemption 2 and received the code for Red Dead Redemption 1. I contacted them and after a week of waiting, they refused to reimburse me or make me a credit. I find that unacceptable. If the error came from me, I would not have said anything, but the problem comes from them. The worst site in the world! To avoid

Order No. *******761

Instant code delivery just buy, download and start playing at a fraction of the price. Very happy with this site :)

I had bought a key for Microsoft software. Tried the key in the 3 different locations. None worked. Then asked for a new key but was told I was not in putting the key in correctly. Tried again to no avail. Asked for a refund but never got an answer. Never again will I use this site. One and done

In website it says that it can be activated in your country and after purchase I tried the key but it says that it is not possible in your country. Also it is nearly 2 days that their customer service only says we will handle but they only say that. Really bad website

I purchased Call of Duty from this provider... It never worked continually got a please insert CD error... Tried to contact customer service and never got a response. I should have known this site was a scam when it only accepted my debit card and no other credit card. I am sure most credit cards have caught onto this scam

Purchased a year of Xbox Game Pass core, but received 4 MONTH codes for Ultimate Game Pass. When I got all the information asked for by customer service, I was then told to talk to Xbox customer service. Just passing the buck over and over, never wanting to own up to the mistake and not rectifying it. Don't tell a customer to go elsewhere for help, when it's your mess up. Still not resolved after almost a week. Didn't ask for anything extra, just the remaining 9 months of core that I wanted, and paid for.

Code did not work as had already been redeemed. Cdkeys complete twats in dealing with the issue, would not refund and then stopped replying to emails. Would advise to avoid this company as they have no interest in dealing with any issues.

They have fought me for three months for one month of Xbox live. The code was already used and they ask for screen shots but you never hear from them again. If they are going to rip me off for 8 dollars they won't have any problem ripping you off for larger sums of money

After using the redeem code, there is no way to ask for a refund.
Using a code and successfully running a game far not the same thing!
Choose a normal site to buy a game like Steam, even if there more expensive, but at least working, and you can ask a refund, of something is wrong.
Here if you already payed, they don't care what's your problem.

I went through a bunch of cards and none of them worked. Turns out Visa was not supported on the website. This was not stated in the payment methods. I did use my Visa money for paypal and thats how I got my purchase.

If I could I'd give CDKeys.com no stars. Completely unreliable company, totally untrustworthy with your money. I preordered a special edition of a game from them for £63.99. I didn't receive my key for the game, or the game download. They admitted to me by email that it was their fault & told me they would give me my money back? I have had promise after promise from them & have been emailing them back & forth for 2 years now & this company still has my £63.99 & I have nothing for it! Shocking company that steals from you & a customer service team who will lie to you, fob you off & then just stop responding to you!

Purchased an XBox Gold Membership code and they gave me a code from a different region. When reported the issue they asked me to contact XBox support. Obviously, they were unable to help since they didn't sell the code. When contacted them back they said they can't help me because more than 7 days had passed. They basically took my money and gave me a code I can't use and then refused to provide any kind of service.

Really poor experience using this company. Purchased GTA for the PC, 2 of the files would not download. Spoke to them about it and they said my PC was faulty and that i had to speak to Rockstar (GTA) about it. We did and after 4 hours they couldn't help us.

Went back to CD keys and they will not refund despite sending a faulty game. Bunch of scammers will never touch these again and i would advise anyone considering using them gives them a wide birth. Just pay a bit more and use a reputable company.

I recently purchased Modern Warfare 2 game code on August 11th 2023 and attempted to redeem it, but encountered an error indicating that it was invalid. Despite reaching out to support on multiple occasions, I received only a generic response and no concrete resolution to the issue. Even after making numerous attempts to redeem the code, there was no discernible effort made on their end to resolve the error. It was only after I initiated a refund request that the code suddenly showed up as being redeemed. However, as of August 18th I have yet to receive any update regarding either my refund request or my request to address the underlying issue with the game code. Overall, my experience with their support team has been quite frustrating and unprofessional.

I bought a Fifa 20 CD PC key from CDkeys.com in October and i hadn't redeemed the code on Origin until attempting in February for the key itself to be invalid. I paid £47.99 even after sending over 5 emails for some support from CD keys i got a reply twice with the same automated email telling me stuff like check with xbox and a key linked with my account blah blah which goes to show whoever looked at my emails is stupid. Terrible customer service currently looking into taking legal action. I imagine some people have no issues with CDkeys.com my experience was absolutely terrible and after i attempt to get at least what i paid for I will never use and will tell a lot of people i know to never use it.

This game was super fun. It brought so many memories back. I'm glad I took the time to do this. I'm looking forward to doing it again soon. CD keys delivered and I was able to play the game. It was a blast from the past. I can't wait to do it again.

Shambles of customer service. Ordered code for £10 for sons Fortnite and when it was inputted was immediately told it had expired. CDkeys have had 3 weeks now to fix it and refund but still haven't. They've now asked me 3 times to take a photo of the error code which I've done and I'm still waiting. Dreadful. A once loyal customer will not be back

Absolutely ridiculous.
I've preordered EAFC24 a month ago. And I was told that I will get my key the night before the release. I havent received the code and support has been ignoring me for there days straight.

I purchased legitimate keys from CDKeys.com that worked as intended. However, they charged me an extra 26 cents that was not authorized and was not explained.

While this is a ridiculously insignificant amount, when I questioned the charge I was advised that my bank must have charged me a fee as it wasn't them. I knew this was not true but I checked with my bank just to be certain. The bank confirmed my belief that they didn't charge me anything and when I followed up with CDKeys.com to let them know my bank doesn't charge random, unexplained fees, they promptly stopped replying to me.

While this isn't a huge deal financially, it's still upsetting that they can get away with this and makes me wonder if they're charging a bunch of people extra fees? I mean, it eventually adds up for them.

Was sent a previously used key code for Minecraft Java. Contacted them and asked for a screenshot to show the issue. They replied back "the code we sent you was unused when we sent it to you". So they are sending people used key codes to scam people. I have filed a dispute with PayPal to get my money back.

This company has sold me CD keys that were already in use multiple times. In the most recent, I made the mistake of ordering a key, key was invalid. I contacted customer support and opened a paypal claim. For whatever reason paypal closed the claim even though the seller did not respond. I had to call paypal, total time over 2 hours attempting to get refunded. I don't care how much money you could potentially save, AVOID THE HEADACHE!

I love buying games, content and credit on CD Keys. Always a good price and instant delivery. Thank you!