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Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,106 reviews
+8
How would you rate Cell2Get?
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New Jersey
1 review
8 helpful votes
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STAY AWAY
December 4, 2016

Do not purchase anything from this company. I looked past the bad reviews naively and had an awful experience. I ordered my phone and it took a week to get it even though I had paid for express shipping. Fine - they call it "processing time." I get the phone and it is completely not the one I ordered. Immediately I sent it back and I called and verified that I would get my express shipping. No. It took a week and this phone looks refurbished. Even the box was dirty and EXTREMELY beat up and dented. These people are scammers! Returning the phone is not worth their restocking fee of 15% on a $600 phone. I seriously hate this company and wish them hard luck for all the trouble they put me through. Stay away just pay extra for something you know is genuine.

Date of experience: December 4, 2016
New York
1 review
0 helpful votes
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I had the best experience in this store today. Melvin went above and beyond with helping me exchange my phone. His customer service was amazing, and I really appreciated him walking me through the entire process.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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Very fast shipping
January 30, 2022

One of the best cell phones stores in the United States and the world. Service as always excellent, with employees speaking more than one language (Spanish and english). You can order through the website and withdraw after three hours in the store. I highly recommend visiting, even if you don't want to buy anything

Date of experience: January 29, 2022
New York
1 review
1 helpful vote
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Im a very indecisive person so i tend to switch phones every 6-8 months. Iv been using cell2get for probably around 3 years ordered a note 4, s6, s7 edge, and now the s8 from them. Two of the phones i ordered were refurbished and two were new and honestly the refurbished ones looked brand new to me they were just not in an original box which i toss anyways. I recommend this site to all and will probably use them again in a few months.

Date of experience: November 22, 2017
Maryland
1 review
1 helpful vote
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Fast shipping
January 16, 2017

I can't speak for the returns department, but cell2get is great for online shopping! They have never had any issues or mistakes with their shipments to me, shipping is always fast, and their products are always beautifully and carefully packed

Date of experience: January 15, 2017
New York
1 review
0 helpful votes
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2nd order very happy
November 9, 2017

This is my second order with cell 2 get, earlier one was HTC one m9 which I bought for my family. Since the first order was a great experience, I ordered this time for me. The first device was in MINT condition (no scratches front and back) and performing like brand new. Absolutely no issues with screen, charging, WIFI, hands free speaker and microphone etc. Also, last but not the least, their prices are the best among like new smart phones available online. I expect the same experience with my new orde

Date of experience: November 8, 2017
Canada
1 review
1 helpful vote
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Needing to get a rare phone quickly i tried 2 or 3 other sites which claimed to have it in stock only to cancel my order. I'm very happy with my purchase Not only did Cell2get have my cell phone but they had great customer service, and run an interesting cell phone blog (which is how i found them).

Date of experience: April 8, 2010
New York
1 review
1 helpful vote
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Completely satisfied with the cell phone that I ordered. Site is very user friendly and quick. Delivery was excellent. I ordered product on a Wednesday and the following Wednesday it was delivered to my front door by UPS standard delivery option. Good quality for the price. I would highly recommend and will use this company again in the future.

Date of experience: August 21, 2014
New York
1 review
0 helpful votes
Follow Carrie G.
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Cell2get has been my go to place for phones for a while now and I can't think of any other legitimate phone merchant out there, that can provide their customers with extremely fair and competitive prices on the market. I'm a customer that goes all the way back to 2016 when I wanted to purchase a new lg g5 from them, I contacted their customer service to try and understand who they are and ever since they have gained my loyalty. And now with my recent purchase on the all new google pixel 6 I'm glad to be rocking it with all it's glory thanks to them.

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Excellent experience!
December 24, 2022

I can understand these harsh reviews about them. They are equivalent to the negative reviews you have on Amazon products, which sadly people are either dumb or they don't understand what they are buying. Sadly we have people like them but luckily we have people like the customer service rep that I spoke with which he was cool! Easy to deal with and very kind, answered all my questions and placed an order on the website right away. Products they sell are at a relatively great deal, with shipping is what I expect as well as the product advertisement. Honestly I'm going to be a future customer of theirs.

Date of experience: December 22, 2022