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Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Bobby l.
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My youngest son wanted to get his first phone so was looking for cheap smartphone. Cell2get had a great selection and good prices so placed an order through them. Phone was in great condition, my sons happy with it and so am i. Would use them again for when i need a new phone as well.

Date of experience: November 8, 2017
New York
1 review
0 helpful votes
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Phone is great
May 8, 2016

I ordered the Jitterbug J Cell Phone (Red) from Celltoget for my Mom. She absolutely does not know how to use anything... cell phone, cd player, computer. This phone is perfect for her. All she has to do is open it, arrow up or down to the person she wants to call, and push call. She loves it. The phone came in perfect condition at a much, much lower price than if purchased from a retail store in person. It is easily set up with easy to read instructions and easily accessible "real people help" if you need to call.
Anyone technologically challenged who wants a cell phone just for calling, or wants one for a loved one in the same situation should seriously consider Jitterbug. Consumer Cellular has a great deal, but their service is spotty, and there were numerous dead spots when using their phone. Jitterbug has no problems. I was a skeptic, but this phone has proven me wrong.

Date of experience: May 8, 2016
New York
1 review
0 helpful votes
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Fantastic
September 18, 2021

Best customer service so far! Melvin and George are very very helpful and knowledgeable also, they go out of their way to help you in every way they can. Ive been to other stores but somehow they just end up being rude instead of giving information, but this store has best employees so far. Highly recommend them, give them a chance to help you and they will give you the best in store.

Date of experience: September 17, 2021
Connecticut
1 review
2 helpful votes
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Dont even think of returning a phone. They will charge an unbelievable restocking fee. Even if the phone was never opened. I am still out 164.00, they said I will get about 98.00 of it back. I still do not have the credit after 7 days! Thieves! Dont ever shop there.

Date of experience: June 5, 2012
New York
3 reviews
1 helpful vote
Follow Jim W.
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I was given a cell phone as a gift from my brother. I went on to cell2get and so they offered the phone in the color I really wanted. I called the company up to see if I would be able to swap and do an exchange. I was pleased at how smoothly things went. I will definitely consider them for phone related purchases down the line.

Update: Got the phone in the preferred color today and I am very excited :D

Date of experience: March 17, 2017
New York
1 review
1 helpful vote
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Fantastic service!
February 26, 2016

I buy all my phones from them. They have a huge variety of phones unlocked phones. They give me the best service help me to set up my email transfer my contacts etc etc. i bought a phone from; local store first the company who send me charged me twice and second they gave me a phone and wasnt even unlocked as it was mention. I prefer spending a bit more and getting something i know works out for me for sure. Thanks guys.

Date of experience: February 25, 2016
New York
1 review
1 helpful vote
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Good Find
April 3, 2017

I ordered a phone a 2 weeks ago and needed to have it unlocked. I bought the phone from their website and they not only provide the service, they explained why unlocking a phone is important. I spoke with Melvin and he was very polite. I asked for a tracking number and asked when my order would arrive. I was sent an email shortly after and was notified that my order would arrive after 10 business days. I was happy with their customer service and have already recommended them to some friends.

Date of experience: April 3, 2017
New York
1 review
0 helpful votes
Follow Usher B.
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Was dealing with the store manager assistant george. Excellent knowledge, quick help & follow up next day (after contacting them 3 days after I received my phone and that my service provider wouldn't help me get it up and running), if all is working and is correctly done.

Date of experience: August 30, 2022
Bangladesh
1 review
0 helpful votes
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I was at first worried when i placed my order with them, but after actually seeing it being shipped and arriving on time i was blown away. I would totally buy another phone from them.

Date of experience: January 13, 2024
California
1 review
0 helpful votes
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Never got working phone
November 15, 2019

These people are either totally incompetent or frauds. I question the good reviews on this site. I bought an unlocked phone from then and they sent we a locked one. For weeks Melvin kept telling me he would get the phone unlocked the next day and never did. We agreed that I would return the phone for an unlocked one. He never sent the unblocked one and said he was waiting for me to tell him to send a phone again.

Date of experience: November 15, 2019