website thubmnail of Cell2Get

Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
This company does not typically respond to reviews

Instant Feedback

3,106 reviews
+8
How would you rate Cell2Get?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
1 helpful vote
Follow gilmor d.
Unfollow gilmor d.
Send Message
Share Review
Report Review

I called Jerry this Sunday, 11-09-14, and inquired about a tracking number for my shipment. Within a few minutes I was given the info needed to track my cell phones. Five stars just aren't enough for the help he provided. I will certainly shop cell2get for my future electronic needs... Thanks again Jerry, Hank

Date of experience: November 15, 2014
New Jersey
1 review
1 helpful vote
Follow Jack L.
Unfollow Jack L.
Send Message
Share Review
Report Review

I was pleasantly surprised with the knowledge and level of service received. I wanted an unlocked phone to take on my planned travels through Europe and was given good advise and also a complementary European power connector for the phone I purchased.

Date of experience: December 10, 2015
New York
1 review
0 helpful votes
Follow Alissa F.
Unfollow Alissa F.
Send Message
Share Review
Report Review

Tech support is great
March 20, 2016

Although the actual results to my call to tech support for my new smart phone remain to be seen, the tech, george, was patient, helpful and I believe her comments logical. My new Nexus 5 seems to be losing its ability to hold a charge. George gave me actions to take that make perfect sense.

Date of experience: March 19, 2016
New York
1 review
0 helpful votes
Follow Dorit h.
Unfollow Dorit h.
Send Message
Share Review
Report Review

I ordered a phone on Monday, and had questions about the shipping charges, so I called them the next day and spoke to a customer service representative. They explained the different shipping options that were available, and then I gave them my order number so that they could track my order. I received the product on Friday just like they said I would. My whole experience was very good. I will order from them again.

Date of experience: February 21, 2015
Virginia
2 reviews
0 helpful votes
Follow James V.
Unfollow James V.
Send Message
Share Review
Report Review

This was truly a fantastic experience. Received merchandise as promised on time. Great customer service staff. I will do business with this company first. I did buy three (3) times at www.cell2get.com with a nice and excellent experience, I order, they confirm the order by email and ship just in time, I will buy again from this merchant again

Date of experience: February 10, 2015
Virginia
1 review
0 helpful votes
Follow Wayne J.
Unfollow Wayne J.
Send Message
Share Review
Report Review

I had the delight of dealing with Melvin yesterday. He was very pleasant in both the goods and the offerings. He helped me pick out out the first-rate smartphone for my desires. Usually, it turned into a first-rate enjoy. I might really come back to the store and look ahead to dealing with them online again in the future.

Date of experience: October 27, 2021
New York
1 review
0 helpful votes
Follow Victor R.
Unfollow Victor R.
Send Message
Share Review
Report Review

Best company that I've ever had the pleasure to deal with. I had placed an order for a phone and fortunately they initially sent me the wrong phone but after contacting their customers service and filing a return request on the website for a exchange, the process was quick and painless and within the same week I received the phone I wanted :)

Date of experience: November 9, 2022
New York
2 reviews
3 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Send Message
Share Review
Report Review

I had a positive experience. I got exactly what I ordered (Nexus 5,32GB) and in a timely manner. It was my first order, so the item was shipped to my billing address (different from where I actually live), and cell2get was prompt in getting my OK for this through their customer service department. I can't speak to how they handle returns, but the order itself went very smoothly and I had no issues.

Date of experience: March 13, 2018
New York
1 review
0 helpful votes
Follow Capucine B.
Unfollow Capucine B.
Send Message
Share Review
Report Review

This is how customer service is done. I have dealt with many different online companies customer service departments and I must say this was one of the best experiences I have had in a long time. Other companies out there could take a page from cell2get and how customers should be treated

Date of experience: June 21, 2015
New York
1 review
1 helpful vote
Follow gabreil c.
Unfollow gabreil c.
Send Message
Share Review
Report Review

Great service, very good customer service. I had to wait more than I would've liked, but there were plenty of phones ahead of me to be fixed, but looking at the quality and service, I can see why so many people come here. The glass has much better quality than the previous place I went, where their glass kept lifting off my phone. They even detail cleaned my phone and provided me with a screen protecter! Great deal, great people! I love my phone better than ever. :)

Date of experience: January 28, 2016