Cell2Get

I received the wrong model phone and needed the correct phone for the option to have dual SIM cards. I was sent the wrong phone and they would not exchange it, I had to call the BBB to get a return label. Even after i did i was never refunded. Do not order from them, i was robbed and they laughed in my face when i attempted to get a refund. It was told you are going to pay for this phone anyway you should just keep it. I have attempted to get this issue resolved for over two months before resorting to social media. My account was also locked so i could not retrieve any information. This company is dirty, they did their homework and you will be robbed.

I found these guys on google and asked a lot of questions about the phone i wanted. Customer service was very patient with my order and processed it the same day. I requested 3 day shipping and received it in 5. I was a little upset but they clarified the shipping information. The Phone arrived in mint condition.

This store provides more customer service and excellent prices on their products, than any other phone Store I've visited. The representative was knowledgeable about the offers and products. He was very patient and very professional. The staffing is warm, friendly and as long as I live, this will be the only store I will go to. Highly Recommended

So, after at least the 7th or 8th time of attempting to reach someone at cell2get.com, I finally reached someone by phone yesterday. They emailed me the tracking number (USPS, not UPS, as stated in my order confirmation). I did indeed receive the phone today, but it was the wrong color! At this point, I'm thinking screw it -- I'll probably just keep this phone because my current phone is about to die and I don't want to wait around for another two weeks or more hoping to get the right phone. I don't think it's worth the hassle. On the plus side, it looks like the phone I received is indeed new and with all accessories (battery, charger, headphones, etc.) included. But overall, I am VERY disappointed with Cell2Get's lack of customer service and attention to detail and do NOT plan on ordering from them again. Ever.