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Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Timothy R.
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Excellent service
August 11, 2022

This store provides more customer service and excellent prices on their products, than any other phone Store I've visited. The representative was knowledgeable about the offers and products. He was very patient and very professional. The staffing is warm, friendly and as long as I live, this will be the only store I will go to. Highly Recommended

Date of experience: August 11, 2022
North Carolina
1 review
4 helpful votes
Follow Kibby S.
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So, after at least the 7th or 8th time of attempting to reach someone at cell2get.com, I finally reached someone by phone yesterday. They emailed me the tracking number (USPS, not UPS, as stated in my order confirmation). I did indeed receive the phone today, but it was the wrong color! At this point, I'm thinking screw it -- I'll probably just keep this phone because my current phone is about to die and I don't want to wait around for another two weeks or more hoping to get the right phone. I don't think it's worth the hassle. On the plus side, it looks like the phone I received is indeed new and with all accessories (battery, charger, headphones, etc.) included. But overall, I am VERY disappointed with Cell2Get's lack of customer service and attention to detail and do NOT plan on ordering from them again. Ever.

Date of experience: February 16, 2010
Florida
1 review
6 helpful votes
Follow Avery S.
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I would not order from cell2get they took my order on Sunday told me there is no way to track the order and gave me a confirmation number that is of no use as far as tracking my order. There customer service sucks and no one ever answers. Its Sat and i still haven't received a tracking number it still says processing and they told me it shipped Monday then tuesday then wednesday and then friday I would not recommend ordering from cell2get fraud indeed

Date of experience: March 12, 2010
Massachusetts
1 review
2 helpful votes
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Cell2get is a rare business in this day and age. I live in a small Texas town. Down here, everybody knows who you are. All my friends are constantly offering each other helpful advice. So, when my little boy broke his Iphone, it was like the end of his world, and everyone knew about it. Now I don't particularly care for these things but to my 15 year old son it was everything he needed.

My friend Rick recommended Cell2get. Cool name. I thought I'd give it a try. These guys know what they're doing. We started talking about Iphones and we ended up discussing all of my options. Blackberries,. Lgs, G'zones, Galaxies, and Notes. These guys were spending less time trying to sell and more time trying to help. All of their phones have a warrantee and all of their calls end with a guarantee that you're safe. I like that. I like this place. Call em up and see for yourself.

Date of experience: July 11, 2016
Indiana
1 review
4 helpful votes
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Horrendous service, no communication. Fraud. Purchased what was supposed to unlocked cell phone. It wasn't unlocked.
I also paid for 3 day shipping it came a 10 days later. No tracking info was ever offered.

Phone came with no manuals and was floating around in the box free. I emailed them about issue and was told I would receive unlock code by email... they keep stating I will have code in 24 hours... I am still waiting.

Another thing I also order car charger for this phone... that never came.

I tried calling their 800 number, nothing but a recording. celltoget.com is a fraud stay far away... Are you listening MELVIN. I will file complaint to BBB.

Date of experience: December 3, 2010
New York
1 review
0 helpful votes
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Amazing experience!
October 3, 2018

This website is amazing and here is why! All those people having bad experiences with this website i dont know why buy mine was amazing! I just had to replace my old phone to something brand new i saw this site on google and gave it a chance i bought a brand new sealed lg g7 and it came in just a few short days via priority shipping! The phone came sealed! With the tape and all! And i am very pleased with what i got! I had issues with connecting the phone to the service provider and a guy named melvin was very nice and polite to answer all my questions... he even contacted my service provider and told them to give me a suitable sim card for no extra charge! And it came a day later! Overall i am very pleased with them! There service is amazing and im going to continue buying cellphones from them in the future! Btw the prices are amazing!

Date of experience: October 3, 2018
Illinois
1 review
1 helpful vote
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I was asking about a cellphone and reached a representative who stayed on the phone with me for nearly an hour finding a phone with the features i wanted. I honestly wish more companies had such helpful people working for them! I would very much recommend them

Date of experience: June 9, 2014
Pennsylvania
1 review
0 helpful votes
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I found the phone really quickly on this site paid using visa got 3 days shipping and recived the phone in one day very fast shipping had small issue setting up my email address called cell 2 get and they helped me to set it up very happy will buy here agian

Date of experience: December 15, 2017
Texas
1 review
1 helpful vote
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I'm very happy with them. I purchaced a phone from cell2get but after getting it I found out apparently "gsm" doesnt work with verizon sim cards. They allowed me to return it and helped me pick another one that will be compatible.

Date of experience: May 21, 2010
New York
1 review
0 helpful votes
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This place was very excellent! Great customer service and also extremely helpful! I didn't have the first clue of what to do when I first came into the store but the representatives told me step by step what I needed to do to get out of my predicament. They also helped me get back into my account after I was locked out of it. They also helped me get in contact with the authorized users on my account after I needed help getting in contact with them. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks kali! Best manager ever!

Date of experience: July 7, 2022