• Cellification

Cellification

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Overview

Cellification has a rating of 4.2 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cellification most frequently mention customer service, new phone, and top notch. Cellification ranks 11th among Unlocked Phones sites.

  • Service
    38
  • Value
    37
  • Shipping
    37
  • Returns
    35
  • Quality
    38
Positive reviews (last 12 months): 100%
Positive
32
Neutral
0
Negative
0
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How would you rate Cellification?
Top Positive Review

“Now that I'm aware of them I would buy again!”

Gabriel R.
6/6/24

Now that I know of these guys ill definitely be buying future phones from them directly. They have great customer service reps, they are straight to the point without any problems. They know their job and exactly what they are talking about.

Top Critical Review

“On March 21,2011, I bought a cell phone from Cellification...”

Beth R.
6/21/11

On March 21,2011, I bought a cell phone from Cellification.com that claims the phones are "all brand new" on their website. On approximately April 9,2011, I received a cell phone that not only showed signs of heavy use, (scratched, buttons worn, etc) but upon checking the phone record there were over 30 hours worth of phone calls on the phone. I tried to contact the company numerous times through their phone service. When I called (*******355) I was left on hold for approximately 5 minutes before a message asked me to leave a name and phone and they would call me back. After waiting a few days and calling at least 10 times I gave up. I did not receive original factory packaging with the phone. I purchased a Nokia brand and it came in an AT&T box. My warranty card, instruction booklet and paperwork were not included. The phone did not come with all the factory parts. It should have come with an instruction booklet and a headset.

Reviews (60)

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phone (10)
Thumbnail of user ashleyj934
Virginia
1 review
0 helpful votes
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March 26th, 2024

Great company and product came as advertised! Took a bit of time with the shipping but overall solid.

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Value
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Thumbnail of user bethr2
Kansas
1 review
4 helpful votes
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June 21st, 2011

On March 21,2011, I bought a cell phone from Cellification.com that claims the phones are "all brand new" on their website. On approximately April 9,2011, I received a cell phone that not only showed signs of heavy use, (scratched, buttons worn, etc) but upon checking the phone record there were over 30 hours worth of phone calls on the phone. I tried to contact the company numerous times through their phone service. When I called (*******355) I was left on hold for approximately 5 minutes before a message asked me to leave a name and phone and they would call me back. After waiting a few days and calling at least 10 times I gave up. I did not receive original factory packaging with the phone. I purchased a Nokia brand and it came in an AT&T box. My warranty card, instruction booklet and paperwork were not included. The phone did not come with all the factory parts. It should have come with an instruction booklet and a headset.

Thumbnail of user karthikd
Pennsylvania
1 review
5 helpful votes
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September 29th, 2011

These guys are ream frauds... please stay away. I ordered a blackberry phone, the phone was shipped late, but it was not so late. Acceptable. But the product i got is a real junk.
The phone is not new for sure...
The back cover is not there... no receipt or invoice number.
The only other thing in the box is the charger nothing else.
I spoke to a person called Frank... when i called he said ok. If the phone is not proper, ship it back. I can understand from the way he reacted, he is receiving calls daily, and they don't do any good business.
I don't know whether i can ship it back. Because. These guys will not payback the money for sure... i really feel bad to be cheated like this...

Thumbnail of user roym290
New York
2 reviews
2 helpful votes
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March 21st, 2023

Had a close friend of the family lose her phone after years of having her antique galaxy s5, due to its old technology and died one day. After trying to convince her for so long to move into iphone and go to the apple store she insisted to stick with an android and to find her something good at a very affordable price. After a bit of research we both bumped into cellification. After researching cellification and its partners and reviews, we have decided that we would get her the galaxy A72, a good phone for a good price that will supply her needs. Knowing in the back of our minds many people had a great experience with this company and its partners we had a high hopes that things will go straight. And the expectations were accurate, and now I haven't heard from that old family friend for three weeks and im happy seeing her with my mom enjoying her new phone while i have all the peace in the world away from her. Thank you cellification!

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Thumbnail of user annastancianyabuto73
New York
1 review
0 helpful votes
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February 8th, 2024

All and all, couldn't be more happier! Paid for something that is advertised, shipping and handling was fair, their website is easy to navigate, and I'm extremely happy. No complaints!

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Thumbnail of user jeannies1
Missouri
1 review
5 helpful votes
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January 7th, 2012

Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as new, but arrived used, obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge.

Thumbnail of user timr1
Florida
1 review
2 helpful votes
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February 19th, 2010

I ordered a phone with cellification.com and had a problem with it. I called them and the customer service rep as well as two managers helped me with the problem. I later had a question and asked for the same rep. He remembered my name and spent 20 minutes helping me out. They are very helpful and thy their best to have happy customers

Thumbnail of user mrbossm
Florida
2 reviews
4 helpful votes
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February 23rd, 2010

Great service and great products, they have everything here. I purchased from them twice, and will recommend them to any friends. They both times shipped in a reasonable time period, and every time i call their service is very helpful and nice. A rep told me to call in afternoon because mornings are very busy and i can get more help. I did and another rep spent 20 minutes with me
I very much recommend them.

Thumbnail of user cammilee
New York
1 review
0 helpful votes
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December 25th, 2023

Best super cell phone whop in the area. Biggest selection of cell phonew very low prices and constant sales, great hours, n free valet parking in their own parking garage! Love this place!

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Thumbnail of user billj798
New York
1 review
0 helpful votes
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June 21st, 2023

Cellification.com is an online store that provides a wide range of phone products to its customers. Whether you need a new phone to suite your needs for a certain carrier Cellification.com has got you covered. Their website is user-friendly and easy to navigate, making it easy even for first-time shoppers to find the products they need.The website offers a vast selection of different brands, including all the latest models of your favorite cellphones. Regardless of your personal preference, whether you're looking for and android devices, you'll find a great selection on Cellification.com. One of the most impressive aspects of Cellification.com is its exceptional customer service team. Their dedicated staff is knowledgeable and always ready to assist you in any way possible. They are available to answer your questions and provide guidance on which product is best suited for your needs. Moreover, the products offered on Cellification.com are competitively priced, providing customers with the best value for their money. You can rest assured that you're getting high-quality products at very reasonable prices. If you're looking for an excellent online shopping experience for all your mobile needs, Cellification.com is the place to be. The site is easy to use, boasts an extensive selection of products, and has a friendly customer service team that is ready to assist you. So why wait? Head to Cellification.com today, and start exploring their fantastic product range.

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Thumbnail of user rinaldm
New York
1 review
0 helpful votes
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June 9th, 2023

An excellent choice for a phone retailer. An easy and quick purchase and fast response when chatting with their agents through the chat on the site. Will definitely be buying again.

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Thumbnail of user arthurc
New Jersey
2 reviews
9 helpful votes
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January 17th, 2010

Cellification is a total SCAM! I ordered an iPhone from them over 10 days ago. They charged my card the same day. Nobody picks up the phone, returns phone calls since then! On the fifth day they said they it would ship from CA, although they originally told me it would come from NY. The phone arrived 10 days later and is missing accessories and the charger. The retail box is dirty and ripped. The phone looks refurbished. CELLIFICATION IS THE WORST WEBSITE I EVER SEEN. DON'T BUY FROM THEM IF YOU WANT TO SAVE THE AGGRAVATION!

Thumbnail of user megant
Virginia
1 review
8 helpful votes
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January 14th, 2010

I placed an order with these ppl for a verizon cellphone. I recieved GREAT customer service before i actually gave them the CC. NOW AFTER they got my info and i placed the order they have not returned my phone calls, they have not returned my emails. They gave me incorrect tracking on my package. It's supposedly going to BROOKLYN and should be going to North Dakota! They won't answer their phones i've tried calling/emailing them every day now for a week with no reply or answer as to where the hell my package is and am thinking they are a scam based website!

Thumbnail of user jordanh596
New York
1 review
0 helpful votes
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June 16th, 2023

Good all the way from the very beginning! Had just placed an order with them the order came on par with the shipping and merchandise has come as expected. Would definitely buy again!

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Thumbnail of user sindys24
Georgia
1 review
2 helpful votes
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June 4th, 2023
Verified purchase

A couple of months ago I purchased a new phone in a sealed box. What they shipped me was a way over priced dirty, poorly refurbished phone not in a sealed box and without phone instruction/manual. 100% crooks in my opinion. It wasn't no accident. Per their requirements to return a phone you have send it back with a receipt of sale
When I purchased my selected new phone in a sealed box through the internet they dragged $#*! on the shipping and they sent me a "sales summery" for a receipt. The difference between a sale receipt and a sale summery is a big difference. A sale receipt reflects the complete transaction whereas a sale summery is a brief snapshot of the transaction.
In their sale summery it only listed the type of phone
But omitted the condition of the phone IE: new and in sealed box.
So with that being said anybody in their right mind should come to the same beliefs as mine...they are crooks.
Screw me once shame...no to he'll with you. They screwed me once, I wasn't going to ship it back to them so they can screw me twice by saying my sale summery didn't reflect a new phone.
I regret not taking a snapshot of the advertisement of the phone
That clearly stated new phone in a sealed box before I submitted its purchase!
Oh by the way their phone customer service sucks too!
I can't stand liers and thieves!
I ended up purchasing a new phone elsewhere. Bottom line my advice to anyone thinking about doing business with this company...RUN! Run away as fast as you can don't do business with this company
Sincerely
Sindy schubert

Thumbnail of user lawrencecm
GB
1 review
0 helpful votes
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December 31st, 2023

My experience with Cellification.com was fantastic. The phone's quality is excellent, and I appreciate the timely delivery.

Thumbnail of user als7
California
1 review
8 helpful votes
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February 21st, 2011

I'm angry so take my review however you like. I ordered an iPhone 2G unlocked for use internationally. Called three times so that I would have it before I left the country and each time they told me that the phone had already shipped when the website still said the order was pending. Of course the third time I called, they again said the phone had already shipped although this time they didn't lie to my face. I get the phone a month after I had place the initial order and when I open the box it's the wrong phone! Not to mention the phone was scratched up. Seriously WTF. Of course I had been out of town when it did finally come and when I call them back to get a refund (I could have exchanged it but now I didn't want to pay the company out of principle), they tell me that they can't do a refund because it was 2 weeks late but they'll exchange it if I pay for postage to ship the phone back to them. I eventually just gave up and just kept the phone they sent because I needed it. Do yourself a favor and do not order from this highly unprofessional company unless you like a) late products b) scratched up products c) bad customer service d) all of the above.

Thumbnail of user judsontijerina
GB
1 review
0 helpful votes
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December 31st, 2023

Cellification.com exceeded my expectations! The phone I received is top-notch, and their customer service is exceptional.

Thumbnail of user michaeljlococo31
GB
2 reviews
0 helpful votes
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December 30th, 2023

My new phone from cellification.com is excellent. Their website is user-friendly, and the shipping was lightning-fast.

Thumbnail of user roya56605
GB
2 reviews
0 helpful votes
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December 30th, 2023

I can't express enough how pleased I am with cellification.com. The phone is fantastic, and their dedication to privacy is commendable.

Thumbnail of user davidhosmer73
GB
1 review
0 helpful votes
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December 30th, 2023

So happy with my new phone from cellification.com! The whole buying process was smooth, and the delivery was super fast.

Thumbnail of user yousefb15
Virginia
1 review
1 helpful vote
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December 23rd, 2023

Good site, processed my order quickly and shipped it faster than I expected. Product came new as advertised and it works well with my carrier.

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Thumbnail of user leoze
New Jersey
1 review
1 helpful vote
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March 18th, 2011

Dear Mor! Thank you for your help. Just received my item and its exactly as described thanks for helping me to chose the right phone my son

Thumbnail of user marienl
New York
2 reviews
0 helpful votes
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December 24th, 2023

Great store fast shipping the phones I purchased fromm them just as described will buy more phones from them

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Thumbnail of user paulbrooks828
GB
2 reviews
0 helpful votes
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December 30th, 2023

My recent purchase from cellification.com was fantastic. The phone's quality and their efficient shipping have made me a loyal customer.

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Wilson R.

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