• CenterCaps.net

CenterCaps.net

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Overview

CenterCaps.net has a rating of 2.0 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CenterCaps.net most frequently mention customer service, credit card, and return shipping problems. CenterCaps.net ranks 828th among Auto Parts sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    5
4
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How would you rate CenterCaps.net?
Top Positive Review

“Great Service”

John C.
7/22/18

Ordered a center cap for my 2003 dodge Dakota and received it within a week of ordering, fast efficient service cap fit perfectly and am very pleased, will definitely use their service in the future if needed.

Top Critical Review

“The company is a piece of shit scam!”

Judie R.
7/7/18

I ordered a set of hubcaps! Only one came in it was an old cap (scratched up)(just painted over!) Do not order from the site total BS! I'm shook #triggered I have to write at least 100 characters so I'm filling in... but true experience! I should have checked this site for reviews

Reviews (60)

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Reviews that mention popular keywords

customer service (7) credit card company (4) restocking fee (3)
Thumbnail of user robinw1
Washington
2 reviews
5 helpful votes
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August 9th, 2009

Sells used and broken hubcaps as new. No phone number. Consumer pays for restocking fee and return shipping for defective products. Avoid this scam!

Thumbnail of user markk406
Maine
1 review
1 helpful vote
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December 7th, 2018

The only 2 "five star" reviews were done on 7/22/18. If the owner is going to do bogus reviews, here's an idea, do them on separate days. CRIMINALS AND RIP OFF BUSINESS!

Thumbnail of user markw605
Minnesota
1 review
3 helpful votes
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August 10th, 2018

Single person company with no customer service. He sent the wrong hubcap even though I clicked on the correct one. DOES NOT ANSWER PHONE OR RESPND TO E-MAIL!

Thumbnail of user robertt2425
New Jersey
1 review
0 helpful votes
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January 5th, 2022

They were the only company to have the cap I needed. I received my order on time.
I would recommend this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patn10
California
1 review
5 helpful votes
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October 2nd, 2013

These guys are awful. Completely clueless, terrible customer service. Would absolutely stay away from them at all costs.

Thumbnail of user kevink110
California
1 review
12 helpful votes
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December 7th, 2016

The seller suggested I ordered the wrong part and I responded with well MAYBE I did but it said it was the right one in the ad. The seller then insisted I ordered the wrong part.

I live in a rural part of the country in the mountains with little resources. I called and informed seller that I did not have access to internet or printer to print label at that time and could not return the item through eBay. The seller then gave me instructions on how to send the package. The seller said to write the RMA# on the box and gave me the address to mail the package back and I did so.

The seller informed eBay the item was never returned or received.

I mailed the package on 4/18/16 for $16.65. I have the transaction listed on my bank account record. Unfortunately, I lost the tracking number and upon informing the seller of this event they later proceeded to report to eBay that I never sent it and they never received it.

On 5/19/2016 in the sellers BBB response he states, we still PROMPTLY authorized their return request AND paid for a return shipping label through the return request he opened. This is not true, they denied my return.

In his response to my BBB complaint dated 5/29/2016, the seller states Eventually, we did receive this customer's return. The seller then states, we had no choice but to write Return To Sender on it and send it back to the buyer. To this day, I have not received the item and have confirmed this with my local USPS office. The item was never returned to me.

This seller has committed libel in his written claims in this BBB case.
In his response posted on the BBB website dated 5/16/16 seller writes, He put her (his girlfriend) on the phone and she proceeded to scream and cuss at us This is not true. I was listening when the seller spoke to my girlfriend and there was absolutely no cussing or screaming.
On 5/17/16 the seller again states, When we called back to inquire, his girlfriend screamed at us and cussed at us repeatedly. Again, there was no screaming or cussing.

Thumbnail of user woodsc
Kentucky
1 review
2 helpful votes
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September 7th, 2012

Have not received merchandise has been over 2 weeks, unable to contact.

Thumbnail of user emcees
Florida
2 reviews
7 helpful votes
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February 29th, 2016

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About the business

OEM Center Caps Hubcaps Wheel Covers Free Shipping To All 50 States, Fast Shipping Secure Checkout

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