• CertifiKid

CertifiKid

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Overview

CertifiKid has a rating of 4.7 stars from 5,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CertifiKid most frequently mention great deals, easy process, and purchase tickets. CertifiKid ranks 2nd among Daily Deals sites.

  • Service
    8
  • Value
    6
  • Shipping
    4
  • Returns
    4
  • Quality
    9

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 91.1%
Positive
409
Neutral
18
Negative
22
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How would you rate CertifiKid?
Top Positive Review

“It's a great app and I have enjoyed it until it charged...”

Marjorie D.
9/2/24

It's a great app and I have enjoyed it until it charged me twice last night when the 1st transaction gave me an error message and said to try again. The park couldn't help me so I'll have to deal with calling to get it fixed.

Top Critical Review

“The website is not taking my credit card”

Cristina M.
8/21/24

The website is not taking my credit card. Also the fact that my comment has to be 50 characters is annoying.

Reviews (5,196)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (50) shopping experience (31) purchase tickets (29) family fun (16) fun activities (11)
Thumbnail of user michaeld3985
Connecticut
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Quick and easy. The only exception is the Google Pay feature that is a complete fail and made my experience very trying. Once I skipped this and input my information instead of autofilling it there was no problem.
I almost left the website and did not complete the purchase because of this.

Reason I chose this business:

Great price!

Thumbnail of user danap479
Virginia
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

I haven't used this site for years since my daughter is an adult. It was a pain to have to log in to my account to purchase a voucher. It was very time consuming to go through the reset password process! Grrrr

Reason I chose this business:

Looking for a deal!

Thumbnail of user yeseniam59
California
1 review
0 helpful votes
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September 21st, 2021

I accidently place an order and was supper afraid because im a stay at home mom and dont have much money so i was waiting on placing my order. So i contacted customer support and if it werent for Ryan i probably would be short to pay my bills. He was siper helpful and kind

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittanys149
Maryland
1 review
0 helpful votes
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October 9th, 2018

Need new ideas where and what to do with your children certifikid is the best resources hand down when it comes to children. They have the best activities and you know what's even better the discounted prices. I've use certifikid multiple time
In the past but most recently I used them to purchase tickets for Disney on ice. I contemplated about paying 75$ for Disney on ice tickets and you can imagine as a family a 75$ price ticket is HIGH and a big bill. Before I bought them off Ticketmaster I received an email from certifikid and gues swhat they had the same tickets for only a portion of the price 17$. Omg what a savings with that discount we were able to attend more fun places this fall. I can't wait to see what's next for us to explore but I love certifikid and I've recommended this website to many families at my daughter daycare. The best thing ever woohoo.

Thumbnail of user chayam4
Maryland
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Was very frustrating to sign in. I have an account and had to repeatedly try to update my login information. After multiple attempts when my new password wouldn't work, and asking for new password attempts multiple times, I had to use a work email to completely start anew. Once I got in, however, the shopping experience was easy.

Thumbnail of user abigaila224
New York
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Registering for an account with the website: recieved multiple errors, never reached confirmation screen verifying account created, however, login attempt was successful when attempted. Once tickets for event were in the cart, all billing information provided, I was redirected to a screen indicating I needed to login to make a purchase, when I was supposedly already in. However, purchase was successful once I logged in again.

Reason I chose this business:

It was a fraction of the price here vs. the event's website.

Thumbnail of user toryn4
Virginia
1 review
7 helpful votes
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September 26th, 2019

I have gotten some great deals on CertifiKid. The best one was a deal for the Watermine in Reston over the summer. Now that I have to pay for both my kids the 33% off deal was fantastic. I always check here before I buy tickets for anything involving my kids!

Thumbnail of user lorraines88
Virginia
1 review
0 helpful votes
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October 5th, 2018

We just move to the area and CertifyKid has help us to know our surroundings without braking the bank. One dear friend recommended it to us and it was the greatest thing. We haven't had any problems with it. So 100% recommended.

Thumbnail of user laceyh25
Maryland
1 review
0 helpful votes
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October 3rd, 2018

Unlike other deal sites that have an overwhelming number of items to search through, the deals on certifkid are sourced and quality deals for families. I have saved a ton on getaways and camping trips for the family! And am also exposed to new and fun places for my fam.

Thumbnail of user angelae108
Virginia
1 review
0 helpful votes
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September 26th, 2019

I love to go to CertifiKID because I find fun family events to attend at a great price! I also love how easy it is to make purchase through the website; makes it easy to give great gifts to friends and family!

Thumbnail of user ivyc98
Maryland
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

I keep updating and saving my credit card information but, i keep getting credit card expired error message. I also changed to a different browser and when i reenter my credit card information. I still get the credit card expired message.

Reason I chose this business:

Tried to buy 4 tickets to bowie bay sox game

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marilynw39
Arizona
2 reviews
2 helpful votes
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April 6th, 2024
Verified purchase

I had to send a question to Customer Service and got a quick response.

Thumbnail of user nal5
Virginia
1 review
0 helpful votes
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September 26th, 2019

I love this webpage because there are so many great deal for kids and families activity! I purchased many deals such as class discount, Christmas deal and so on. I will keep eyes on them loooking for the deal I want to have.

Thumbnail of user lisag1743
Maryland
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Would have been nicer if I could have clicked on the event and selected how many children tickets I needed and how many adult tickets I needed. Instead of clicking on the kids tickets, ordering the number of tickets I needed, Then going back to the event to order the number of adult tickets I needed.

Reason I chose this business:

I knew they had the discount on a place we wanted to go and I knew the offer was going to expire.

Thumbnail of user colleenc676
Maryland
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Website keeps asking me to prove I'm human. I can't search without a captcha coming up. I keep getting a credit card error too, despite all info being correct.

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user courtneye13
Maryland
1 review
21 helpful votes
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December 5th, 2016

Certifikid does not clearly advertise deals with all details and then when you the consumer realizes that the deals are shams, they tell you they have a 5 day return policy and basically they look forward to your continued business. I bought a birthday deal for my sons 3rd birthday at Monkey Joes. As it is similar to BounceU we assumed when it said private party room it would be like our parties before. Not at all! It is open to ALL during our party! So, my 3 year old could be having their party at the same exact time as a slew of 12 year olds with no rotation or barriers etc. This is unsafe and was not at all clearly advertised by Monkey Joes nor certifikid who publicized it. Stear clear of this company! They don't care about their customers and do not vet the experiences that they aimlessly promote. STEAR CLEAR OF CERTIFIKID!

Thumbnail of user lindsayk110
Virginia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase
• Updated review

It's a little confusing to say update cart but then nothing actuary goes into my shopping cart. Also, selecting a number of adult and child tickets from the same screen would be helpful.

Reason I chose this business:

Great deals!

Great deal and easy shipping
September 30th, 2021
Verified purchase
• Previous review
Reason I chose this business:

A friend recommended the event

Thumbnail of user kellyg198
Maryland
1 review
11 helpful votes
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October 3rd, 2018

CertifiKID is an incredible resource for families - they have allowed my family the chance to explore our area in ways I never thought possible! From pirate ship cruises to Climb Zone offers, summer camp deals to affordable theatrical productions at the Kennedy Center and beyond, my family always finds fun and exciting things to do thanks to CertifiKID!

Thumbnail of user sashat14
Maryland
1 review
1 helpful vote
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October 5th, 2018

We absolutely LOVE Certifikid! We recently went to a scenic railroad here in Maryland and everything from the drive over to our time there and our driving time back home was AMAZING!

We've purchased a few deals before and have been pleasantly surprised and extremely happy!

Thumbnail of user stevenl1086
Indiana
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

I bought this for another race that was cancelled, I sent an email and got a quick refund. Customer service is a big reason why I came back today to reorder.

Reason I chose this business:

Great deal! Like Groupon without all the Adult-themed items.

Thumbnail of user erinc504
Iowa
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Message below the "major city near you" field says you can leave it blank. However, doing so results in an error and you are forced to choose a city to proceed.

Thumbnail of user dustiek
Arizona
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

Website is extremely glitchy/practically nonfunctional when trying to use on Safari mobile browser, had to switch to computer to complete purchase

Reason I chose this business:

Because I wanted to

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user gabrielal57
Maryland
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

The captcha asked over and over if I was a human and I couldn't get over it. Also, I had to buy it in by computer because on the phone I had the option for the smallest value and just one voucher, when I wanted 2.

Reason I chose this business:

Options and discount

Thumbnail of user catherinez6
Virginia
1 review
9 helpful votes
  • Send Message
September 26th, 2019

We love reviews and info given out by certifikid. It keeps us knowledgeable about happenings and new things in our area. Very helpful and informative!

Thumbnail of user melissac1372
Maryland
1 review
0 helpful votes
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May 10th, 2021
Verified purchase
• Updated review

Had an issue, reached out and they resolved immediately. Have been a Certifikid fan for years - the deals are great and their team is exceptional. Certifikid is what Groupon wishes they could be! LOL

Incredibly fast and responsive. Resolved immediately. Thank you!

Reason I chose this business:

Great deals, great service

Service
Quality
Website is jumping around, not processing order/payment
June 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You have great deals!

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...

Company Representative

Thumbnail of user jamier35
Jamie R.
Typically responds within 11 days

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