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CEUFast has a rating of 4.9 stars from 9,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEUFast most frequently mention great experience, easy access, and license renewal. CEUFast ranks 1st among Health Information sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
I've always used a different mail order company for CEs and it always cost so much! Added on to the renewal fee for my state it's like hundreds of dollars every 2 years! Finally I have a way to get CEs done that doesn't leave me armless and legless! I might even consider brushing up my knowledge on other topics now because I'll be able to afford to do so! I'm so glad I stumbled on CEUFast! Bye bye expensive mail order CEs.
Great material but the voice player stops frequently and need to sign out and back in to restart it. Restarts from the beginning, not where it stopped. Also doesn't save the training so you have to search it again. It says resume but doesn't. My suggestion is to sign in before doing each training.
Super easy the process for professional. Very interesting and five star service
Date of experience: August 5, 2024
I like the audio lessons now a days reading is difficult to focus on, I am able to get through a log of content by listing
Date of experience: June 30, 2024
It was great. I've learned a lot, thank you very much 🙂 I got my certificate right after
It was recommended by my sister in law
Date of experience: August 5, 2024
Excellent facil de usar muy conveniente para nada complicada las he usado por más de 3 años
Date of experience: October 11, 2024
I tried contacting ceufast to get help called left message and did the chat but never got a email, phone call, or text but you took my payment with no problem, I want my money back because your follow through is very frustrating and terrible!
Didn’t get any help no one responded to my request for help, don’t waste your money or time!!!
Would not recommend or ever use this site again!
Date of experience: November 2, 2023
Best ceu program, keeps great records, easy to use modules print certificates, keep history of purchases. Great customer service. Have used this platform for years. Modules are not filled with unnecessary information. Highly endorse.
Date of experience: May 4, 2023
I subscribed to a free version, and took a class only to be told at the END that I have to pay to get credit for my class. The fee should be obvious up front. It is dishonest to your customers otherwise.
Date of experience: March 20, 2024
CEUFast operates on a subscription-based model. At present, we do not advertise, provide, or report free certificates of completion. However, we do offer a complimentary account option allowing users to explore all courses and take tests to familiarize themselves with our platform before committing to a subscription. As a token of appreciation for trying out our services, we provide a free course on "Malaria."
Subscriptions grant immediate access to unlimited certificates of completion for the duration purchased. While we endeavor to provide clear information about our services for each account type, we understand that misunderstandings may occur. Unfortunately, we cannot control how thoroughly the information is reviewed before completing a course.
We appreciate your understanding and welcome any further inquiries or feedback you may have.
Thank you for your interest in CEUFast.
Very useful and informative. Help me broaden my knowledge and nursing skills. I will surely recommend the ceufast to my friends who are about to apply for a nursing registration in new york or any state in the US.
Date of experience: March 24, 2024
Beautifully presented material it's just that some of the test questions are difficult to find in the information or not present and you have to guess.
Need to see use for my Washington State PT license though not sure if I signed up for the right thing?
I needed a quick class to finish a requirement.
Date of experience: February 28, 2023
Very easy to use and the articles were great and relevant to my specialty
Convenience and price
Date of experience: August 4, 2024
It's pretty crappy to advertise courses as "free", but then once the participant has completed the course they find out they have to become a member to actually receive the certificate of completion. Very dishonest and unprofessional.
Date of experience: December 7, 2023
Hi, DeAnna,
Thank you for taking the time to share your feedback regarding our service. We apologize for any confusion or frustration you experienced, and we appreciate the opportunity to address your concerns.
At CEUfast, we intend to be completely transparent about our offerings. We strive to explain precisely what customers can expect when signing up for our free account, and we provide a list of what is and is not included. You can find this information at https://ceufast.com/starttoday, where we outline the features and benefits of our free account. It's important to note that the free account provides a trial of the course experience, including access to one free course, currently the Malaria course, which you can explore at https://ceufast.com/free-nurse-ce. With the free Malaria course, you can download your certificate and electronically report it if you have a participating license on your account.
We apologize if there were any specific parts of our site that you found unclear. Your feedback is incredibly valuable to us, and we will take it into account as we work on improving our service. If there are any specific areas you would like to highlight, we encourage you to share them with our support team at https://ceufast.com/help/contactus. They will be more than happy to assist you and address any questions or concerns you may have.
Once again, thank you for taking the time to provide your feedback. We appreciate your support and hope to have the opportunity to serve you better in the future.
It took me in innumerable tries to get a subscription to access my 1 certificate. I don't have time to waste on technical issues
Date of experience: June 22, 2024
We appreciate you sharing your experience with us!
We are sorry to hear you had trouble purchasing a subscription with us. We are glad to see you were able to purchase a subscription without further issue. After review, it appears that your payment attempt(s) were being declined. A declined transaction means that your credit card company would not authorize the charge. Charges can be declined for a number of reasons. When this occurs, first, we recommend that you check that the card number, expiration date, and CVV/CVC entered accurately matches the information on your card. If you have verified that all the information matches, but you are still unable to complete the payment process, we strongly advise contacting your financial institution to determine why they are preventing the charge from being authorized.
If you have any other questions or technical issues, please feel free to reach out to us directly at https://ceufast.com/help/contactus.
Have a great day!
Very user friendly and automatic reporting to board. All sessions are relevant to practice and requirements are all available.
Date of experience: July 11, 2024
I had some difficulty figuring out whether there was a subscription discount with a promo code. I got frustrated and said "the hell with it" and just paid the $39 for 12 months. Otherwise, my past experience with CEU Fast has been excellent - I especially like your record keeping features- which is why I am back to renew my subscription with you.
Date of experience: June 10, 2023
Wonderful options of topics! Very informative and I highly recommend them!
Because you are able to complete the CEU fast
Date of experience: August 4, 2024
Good job for helping nurses and other professionals renewing their licenses
Date of experience: August 4, 2024
Excellent………………………………………………………………………………………………………..
Date of experience: August 4, 2024
The units were fine
I am having trouble exporting or emailing my results to my board of nursing, it is very frustrating and holding up my license renewal.
I am going to try calling customer service today
Haven't called yet
Good price, interesting courses
Date of experience: July 26, 2023
Hi Erika,
Thank you for writing to us and expressing your concerns. We apologize that you're experiencing difficulties with exporting or emailing your results.
If you haven't reached out to our customer service team already, please do so, as they will try to help resolve this issue for you. The best way to get in touch with them is by submitting a ticket here: https://ceufast.com/help/contactus. Our excellent customer service team should contact you promptly after submitting your request.
We are happy to hear that you found our courses informative and that our prices aligned with your expectations. We appreciate your patience and hope we can resolve this issue for you.
This was an absolute lifesaver! Instead of long drawn out videos and quizzes, I just read the articles at my own pace and attested that I read them. Very informative without being long and boring and over kill. I learned a lot without the hassle. I will never go back! Thank you!
Recommended by a coworker.
* CEUFast attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Hi Brenda,
We're truly grateful for your feedback and your kind words about your experience with CEUfast. It's wonderful to hear that our approach to learning suits your preferences and that you found our content informative and efficient.
Your 2-star rating surprised us, and we'd love to know if there were any specific areas where we could improve and potentially turn your next experience into a 5-star one. Your insights are invaluable to us.
Thank you for choosing CEUfast. We are here to support your educational journey whenever you need us.
I was looking for an inexpensive course for the required OT laws in Florida. First, I had no idea I had to pay for all CE use as I only needed one course and could've paid $15 somewhere else. Secondly, the test was poorly organized and difficult to follow. It took forever! Totally unnecessary.
Your website was deceiving I won’t use it again
Date of experience: February 8, 2023
We are vigilant when is comes to clearly communicating our offerings, but have found over the years it's impossible for everyone to interrupt information the same way. We would never deceive people and our ratings reflect as much. We even allow users to try it before they buy it.
Excellent. I have used this program for the past few years and never had any issues. This program is very important and educational.
Date of experience: June 30, 2024
I love it! It's so easy and the information is very detailed. I feel that with the information given, it'll be useful in my patient care. Thank you for allowing me to get the contact hours needed to keep my license and learn
Date of experience: June 17, 2023
I'm very satisfied…. Had no problem at all …. They made it very easy to take the test
Date of experience: July 25, 2024
Its good, its very convenient! I just don't like the fees but overall its a great site to obtan CEU's.
Date of experience: July 17, 2024
It was very easy to sign back in after a year to complete my new requirements for my lpn renewal of my license
Date of experience: July 8, 2024
Date of experience: March 3, 2023
We are a nationally accredited (ANCC) online continuing education provider for nurses and other healthcare professionals.
Since 1987, our mission has been to provide quality nursing continuing education courses. In 2002 we developed CEUfast.com and became one of the first nursing CE providers to offer full courses, testing and certificates online. Since our launch, over half a million healthcare professionals have used CEUfast making us one of the leading online nursing CE providers.
Hi Denise!
We are sorry to hear you had an unpleasurable experience using CEUFast and appreciate you leaving us your feedback. Upon review, we show only one email from you on 10/9/2023, which was responded to within 20 minutes. If you do not see this email from us, please be sure to check your ALL MAIL, spam and/or junk folder.
Additionally, to take advantage of our 30-day refund policy, no certificates can be printed, saved, emailed, or reported. Currently, several certificates have been printed, saved, emailed, or reported, thereby making your account ineligible for a refund. For more information, please visit CEUfast.com/Help and search for "Refund". The CEUFast Terms of Service can be reviewed at CEUfast.com/TOS.
We hope this information was helpful, and again, we thank you for sharing your feedback with us. We hope to better serve you in the future.
Have a great day!