Review of CEUFast: Review
Thumbnail of user petras45
Florida
1 review
0 helpful votes
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August 30th, 2020
Verified purchase

Awesome, the information was through and easily understood.

Date of experience: August 30, 2020

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    CEUFast

CEUFast

Overview

CEUFast has a rating of 4.8 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEUFast most frequently mention great experience, easy access, and license renewal. CEUFast ranks 1st among Health Information sites.

  • Service
    123
  • Value
    13
  • Returns
    1
  • Quality
    14

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 96.7%
Positive
3,448
Neutral
67
Negative
52
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How would you rate CEUFast?

Reviews (94)

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Reviews that mention popular keywords

license renewal (80) test questions (28) customer service (28)
Thumbnail of user rhondas1051
Texas
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

So convenient!/can access at one's convenience!/good information/on target!

Date of experience: August 13, 2024

Thumbnail of user dianaa972
Florida
1 review
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August 23rd, 2024
Verified purchase

Excellent. Very good experience. I learned a lot with those courses.

Date of experience: August 13, 2024

Thumbnail of user isabely14
California
1 review
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August 23rd, 2024
Verified purchase

Was easy to access, I love this program because is teaching me a lot, thank you.

Date of experience: August 13, 2024

Thumbnail of user claraw119
Arizona
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

These courses are timed, as well they should be. However many of the courses can be read through in far less time than required and you have to sit and wait for the timer to run out. Very frustrating!

Date of experience: January 30, 2023

Thumbnail of user jefft283
Jeff T. – CEUFast Rep

This is a requirement for California CNAs ONLY. The required time is set by the board and unfortunately out of our control.

Thumbnail of user judithp804
Florida
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Fast and easy fast reporting...

I haven't gotten very in to taking classes yet, It would be easier to give a review when I completed some of the classes not when I was signing up.

Date of experience: June 14, 2024

Thumbnail of user ashleyj957
Florida
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

There needs to be a CEU book like they're used to be where you can read it and go back and search for the answer, the video that I watched after I bought the CEU online, the woman talks so fast and so long and then expects you to remember all the answers and I've already failed five times so now I have to

* CEUFast attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 19, 2024

Thumbnail of user harvestc2
Harvest C. – CEUFast Rep

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and understand how frustrating it must have been for you.

We wanted to clarify a few details that may help resolve this confusion. CEUfast has always provided text-based courses, many of which now include audio options for your convenience. We have never offered hard copy materials, including course books, as part of our continuing education resources.

From our records, it appears the only course you started on your CEUfast account was "AIDS/HIV One Hour, Current Evidence Based Practice," which does not include any video content. Additionally, we noticed that you purchased a subscription but requested and received a refund less than six hours later. Based on this information, it seems possible there may have been a mix-up with another provider's service.

We would love the opportunity to assist you further and ensure you have access to the correct resources for your continuing education needs. Please feel free to reach out to our customer support team directly at support@ceufast.com, so we can address any concerns and provide you with the best possible experience.

Your satisfaction is important to us, and we hope you will reconsider your review based on this clarification. Thank you for your understanding, and we look forward to assisting you soon.

Thumbnail of user carolyni298
New Jersey
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Web site is easy to navigate with a wide variety of topics to choose from

Reason I chose this business:

Affordable with no subscription renewal requirements

Date of experience: August 8, 2024

Thumbnail of user jackl1220
Ohio
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I've been using CEUFAST for years to fulfill my ceu's for physical therapy in the state of Florida. The courses are extremely beneficial. I recommend all healthcare professionals to take a look at CEUFAST prior to subscribing any other healthcare ceu sites.

Date of experience: June 18, 2024

Thumbnail of user roxanaa47
Florida
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
Reason I chose this business:

Very confiable

Date of experience: August 12, 2024

Thumbnail of user solomont16
California
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I wish less than 10 question but 13 is a lot, but yes i did learn a lot and not hard to understand, keep it up. Plus less expensive, you can take the test anytime anywhere, of course the class also, sweet.

Date of experience: November 1, 2020

Thumbnail of user shivanim20
California
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Easy to see relevant courses, easy to sign up for courses, easy to see what courses have been done

Date of experience: August 12, 2024

Thumbnail of user paulineb104
Florida
1 review
1 helpful vote
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July 2nd, 2020
Verified purchase

First there is no number listed to contact a CCR, so you are forced to communicate via email; after submitting the email you get a generic response to expect reply within 24 hrs. I waited for 72 hrs with no response, sent another and still waiting. You need to have a phone line or chat service available for customers

* CEUFast attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 2, 2020

Thumbnail of user georgek1566
Alabama
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Has worked well for me in the past. Fast and efficient. I have used for several years.

Date of experience: August 3, 2024

Thumbnail of user brittanib17
Florida
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

This site is so helpful. I had 2 months to do 24 hours and this website is easy to navigate and self paced. They have assistance if you do not get a passing score on the assessments. It is one of the best continuing ed sites out. Thank you for helping me get into compliance. This site is great!

Date of experience: March 17, 2021

Thumbnail of user berthab123
Florida
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

This website is amazing please dont change anything its an life changer

Date of experience: August 12, 2024

Thumbnail of user amberm1287
Nevada
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Date of experience: August 12, 2024

Thumbnail of user juliac286
Florida
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

I liked the exam form, it was a different but positive experience that helps the student a lot, since it goes to the essential and main of each subject by subject and what one really needs to know and know is there, which not only goes to their interest as a student but serves to practice your daily life, with your family and being able to help others is very rewarding. Thank you for your work.

Date of experience: July 22, 2020

Thumbnail of user mackinseys1
Georgia
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

CEUFast made getting my CE hours for my nursing license renewal very simple and quick. I loved the audio options and that you could narrow down your interests when searching for a course to complete. I highly recommend!

Date of experience: February 4, 2024

Thumbnail of user denisel1215
Texas
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I tried contacting ceufast to get help called left message and did the chat but never got a email, phone call, or text but you took my payment with no problem, I want my money back because your follow through is very frustrating and terrible!

Didn’t get any help no one responded to my request for help, don’t waste your money or time!!!

Reason I chose this business:

Would not recommend or ever use this site again!

Service

Date of experience: November 2, 2023

Thumbnail of user aidene20
Aiden E. – CEUFast Rep

Hi Denise!

We are sorry to hear you had an unpleasurable experience using CEUFast and appreciate you leaving us your feedback. Upon review, we show only one email from you on 10/9/2023, which was responded to within 20 minutes. If you do not see this email from us, please be sure to check your ALL MAIL, spam and/or junk folder.

Additionally, to take advantage of our 30-day refund policy, no certificates can be printed, saved, emailed, or reported. Currently, several certificates have been printed, saved, emailed, or reported, thereby making your account ineligible for a refund. For more information, please visit CEUfast.com/Help and search for "Refund". The CEUFast Terms of Service can be reviewed at CEUfast.com/TOS.

We hope this information was helpful, and again, we thank you for sharing your feedback with us. We hope to better serve you in the future.

Have a great day!

Thumbnail of user debrat753
West Virginia
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Best ceu program, keeps great records, easy to use modules print certificates, keep history of purchases. Great customer service. Have used this platform for years. Modules are not filled with unnecessary information. Highly endorse.

Date of experience: May 4, 2023

Thumbnail of user patriciav307
New York
1 review
1 helpful vote
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July 17th, 2020
Verified purchase

Efficient, effective. Slightly misleading as it says you can get free CEU but to actually get your certificate you have to purchase a package; although fairly reasonable this should be noted upfront and not on the back end when your exercise is complete!

Date of experience: July 17, 2020

Thumbnail of user jenniferd3513
Canada
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Less stressful and I enjoyed every bit of the course. I was anxious at the beginning but I felt relieved after I began.

Date of experience: July 18, 2024

Thumbnail of user heatherptb
Washington
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Beautifully presented material it's just that some of the test questions are difficult to find in the information or not present and you have to guess.
Need to see use for my Washington State PT license though not sure if I signed up for the right thing?

Reason I chose this business:

I needed a quick class to finish a requirement.

Date of experience: February 28, 2023

Thumbnail of user tennillec2
California
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

It was very annoying, ridiculous and time consuming that there is a 5O minute duration before each test. There should of been an option or skip button to the next test, everyone reading speed isn't the same. It took me what seemed forever to complete 48 units

* CEUFast attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 6, 2022

Thumbnail of user jefft283
Jeff T. – CEUFast Rep

This is a requirement for California CNAs only and is dictated by that board. We are working with them to try to have this removed.

Thumbnail of user cynthian266
Georgia
1 review
0 helpful votes
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October 8th, 2020
Verified purchase

I tried many many times to upload my documentation. Nothing worked. Finally I called. Explorer doesn't work on their site. You have to use Chrome. Why not tell us up front? Save some time and frustration.

* CEUFast attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 8, 2020

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From the business

We are a nationally accredited (ANCC) online continuing education provider for nurses and other healthcare professionals.

Business History

Since 1987, our mission has been to provide quality nursing continuing education courses. In 2002 we developed CEUfast.com and became one of the first nursing CE providers to offer full courses, testing and certificates online. Since our launch, over half a million healthcare professionals have used CEUfast making us one of the leading online nursing CE providers.

Company Representative

Thumbnail of user jefft283
Jeff T.
Usually responds not within the first month

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