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CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,644 reviews
Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period
I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..
All good, but want to be sure the discount offer shall be added to this order.
Used them previously
Certain degree of comfort.
Hi Rowan,
Thank you for your review.
Upon checking, discount was applied to your booking. Please don't get confuse with the amount showing in your invoice as there might have been some sort of system glitch. Rest assured that you were only charged the discounted amount.
Should you need further assistance, please don't hesitate to call our Customer Care Centre at 13 2277 or email us through ccc@cevalogistics.com.
Thanks again and we're happy to hear you're satisfied with your experience.
Kind regards,
Noah
A great depot to depot transport experience. Easy drop off and pick up and prompt delivery.
Have used CEVA many times for inter state vehicle transport with no issues.
Vehicle transport with no issues
Online booking was easy and gave options for pickup and delivery. Exact price was also quoted.
Vehicles delivered to dealerships I've worked at over the years. The person who I bought my vehicle has used ceva a number of times for vehicle transport with no problems.
Transport a vehicle from Queensland to new South Wales.
The website is so simple and easy to use and book.
I have used Ceva previously
Good service easy to understand how to book through the website
Used them before
Hi Mark,
Thank you for your awesome feedback!
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com
Kind regards,
Rose
Very good and easy experience so for far for the booking.
Hi Shane,
Thank you so much for your feedback! We really appreciate it. We are happy that we're able to hit your satisfaction.
For your customer service concern, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(2277).
Thanks again.
Kind regards,
Noah
Delivery was great but the company should have admitted the damage to the door handle
They failed to admit that they caused damage ,albeit minor ,in transit
Recommendation
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Recommendation
Booking website very easy to navigate. Explanations and checklists on the website very helpful too.
Have used Ceva in the past and have had seamless experiences both times.
The standard shipping option is all that I require, and from experience, is very good.
Have used Ceva in the past and have had seamless experiences both times.
Lets wait for the final result, and the delivery on time of the goods
Hi Alexander,
Thank you for the feedback. We are happy to hear that you're satisfied with your experience.
Please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(2277) if your need any assistance.
Thanks again.
Kind regards,
Noah
Felt well taken care of, will use again and again.
Little birdie told me yoo
I needed to use them.
Hi Mario,
Thank you for the awesome feedback!
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com
Kind regards,
Rose
Very easy to process and the help both by phone and chat was both friendly and professional.
I both rang and used chat. Both were friendly and professional.
Recommended by my mechanic
It was very convenient to transport my daughter's car from a regional area. This is very important with the current COVID issues.
Recommended by my mechanic
Amazing safe on time i try ceva many time they're very good I'm very happy with ceva
Try many other but ceva the best
Hi Ahmed,
Thank you for your review. We really appreciate it. We are happy to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Noah
Very good service, in booking, in transport, in contact it was very polite and worked out great.
Hi Dianne,
Thank you for your review. We are happy to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Noah
Easy to use website. My phone enquiry was also answered to my satisfaction.
This is the second time a family member has booked CEVA car transport and we are very happy with the efficiency of the service.
Easy to book - easy process and follow website. Straightforward
Recommended
A no fuss way to relocate a car half way across the country
All needed information on website
Needed to relocate car
The website allowed easy quote and the prompt confirmation
And delivery times
Recommended by Muston motors
Recommended by Muston motors
Good prompts and easy follow and fast follow up and feed back.
I have fixed your trucks in Cairns & Mackay. All drivers very professional and also heard good reports.
Impressed by other people's feed back and recommendation's.
I have fixed your trucks in Cairns & Mackay. All drivers very professional and also heard good reports.
Why survey after only placing order? Why make me write a minumum of 50 character?
Hi Darren,
Thank you for the awesome feedback! We appreciate you doing business with us.
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com
Kind regards,
Rose
Very good website easy to use
It quick and efficient would highly recommend
Great staff and service at Melbourne. Will definitely use them again.
Gain trust and grow your business with customer reviews.
Thank you Mikhail for awesome rate.
On behalf of CEVA, I’d like to welcome you as a new client. We are delighted that you have chosen us to move your vehicle.
Here at CEVA, we provide the best and smooth service that’s our customers need.
Thank you again for trusting us.
Kind Regards,
Son