• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

Instant Feedback

1,644 reviews

22
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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

Rating

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Reviews that mention popular keywords

customer service (57)
Thumbnail of user peterh1397
Australia
1 review
0 helpful votes
  • Send Message
June 20th, 2021
Verified purchase
• Updated review

Great service, very easy booking system, would recommend to anyone

Quality
Thumbnail of user czc
CZ C. – CEVA Logistics Rep

Hi Peter,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Great service
June 18th, 2021
Verified site experience
• Previous review
Thumbnail of user tayt18
Australia
1 review
0 helpful votes
  • Send Message
July 11th, 2021
Verified purchase

Quick and easy to book car transportation. Reasonable pricing.

Quality
Thumbnail of user jenniferl2347
Australia
1 review
0 helpful votes
  • Send Message
January 23rd, 2022
Verified purchase

Easy to book & good price. Well detailed, found all the information I was looking for

Reason I chose this business:

Popular choice/recommended

Reason I chose this product:

Recommended

Quality
Thumbnail of user noelb115
Noah B. – CEVA Logistics Rep

Hi Jennifer,

Thank you for your review. We really appreciate it. We are happy to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Noah

Thumbnail of user markl1928
Australia
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

So far, all good. Just booked in. Will do another survey upon my return after.

Reason I chose this business:

Was recommended by other that have used it

Reason I chose this product:

Need to get my car back from Brisbane

Quality
Thumbnail of user mda187
Australia
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase

Booking process is straightforward. Liking the experience so far.

Reason I chose this business:

I have taken their service before, and loved it. Hoping it will be the same this time as well.

Reason I chose this product:

Same as above. Thank you.

Quality
Thumbnail of user robt210
Australia
1 review
0 helpful votes
  • Send Message
September 8th, 2020
Verified purchase
• Updated review

Easy just waiting now for the process to begin hope it ends as well

Reason I chose this business:

Used before

Service
Value
Shipping
Quality
Easy
September 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Used before

Thumbnail of user brunog64
Australia
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

So far it has been hassle free and straight forward

Reason I chose this business:

Recommended by someone

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you Bruno for taking the time to leave us this awesome review and rate!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son

Thumbnail of user bobbyb199
Bill D.
California
1 review
0 helpful votes
  • Send Message
June 13th, 2019

Took good care of my car transport from Brisbane to Sydney. Thank you very much.

Thumbnail of user patrickk437
Australia
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase
• Updated review

Thank you for your kind consideration. It was unexpected and is very appreciated. Regards Patrick

Reason I chose this business:

Your reputation in the industry.
Your pricing is competitive.

Reason I chose this product:

It suited me at the time.

Quality
Thank you for your kind consideration
July 23rd, 2021
Verified site experience
• Previous review

Thank you for your kind consideration. It was unexpected and is very appreciated. Regards Patrick

Thumbnail of user peterw1561
Australia
1 review
0 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase

Getting a quote and making the booking online was very easy.

Reason I chose this business:

I got your company name from a Google search

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you Peter for taking the time to leave us this Superb rate & review!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son

Thumbnail of user christopherg802
Australia
1 review
0 helpful votes
  • Send Message
March 24th, 2021
Verified purchase
• Updated review

Hi There website is great, call centre not so good

Reason I chose this business:

Referred by Mazda Sutherland

Service
Value
Shipping
Quality
Hi There website is great, call centre not so good
March 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Referred by Mazda Sutherland

Thumbnail of user christianc394
Australia
1 review
0 helpful votes
  • Send Message
September 19th, 2021
Verified purchase

Easy to navigate website - quick response so far. No dramas

Reason I chose this business:

Recommended by friend

Quality
Thumbnail of user takudzwac
Australia
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

Had no trouble making a booking. Easy website to use.

Reason I chose this business:

Good reviews

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Hi Takudzwa,
Thank you so much for sharing your positive experience here with CEVA and for supporting us with a five-star review.
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son

Thumbnail of user peters1876
Australia
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

System works fine - Chat line very helpful to help through queries

Reason I chose this business:

Ability to carry a Car with 5.7 inches / 145 mm clearance without additional costs.

Reason I chose this product:

So far they seem well organized and are easy to deal with. Other companies charging excessive fees for standard cars that do not have 150 mm clearance. If they are not capable of carrying standard cars they should get out of the business.

Thumbnail of user czc
CZ C. – CEVA Logistics Rep

Hi Peter,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

System works fine
August 18th, 2021
Verified site experience
• Previous review

System works fine - Chat line very helpful to help through queries

Reason I chose this business:

Ability to carry a Car with 5.7 inches / 145 mm clearance without additional costs.

Thumbnail of user johne1697
Australia
1 review
0 helpful votes
  • Send Message
September 22nd, 2021
Verified purchase

Sound, good pricing, clear management of logistics, confident in delivery

Reason I chose this business:

Quality of service

Reason I chose this product:

Recommended for quality service

Quality
Thumbnail of user naidat
Australia
2 reviews
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase

I was told by a friend about your services and decided to go ahead with it

Reason I chose this business:

Why I choose CEVA Logistic reasonable prices

Reason I chose this product:

I just needed a car to delivered to Melbourne

Quality
Thumbnail of user terryk476
Australia
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

Very Quick and easy to use platform online - Great price

Reason I chose this business:

We have used CEVA in the past and happy with there service

Quality
Thumbnail of user katherinep547
Australia
1 review
0 helpful votes
  • Send Message
September 30th, 2021
Verified purchase

You need to add depot pick up in your drop down menu.

Service
Quality
Thumbnail of user czc
CZ C. – CEVA Logistics Rep

Hi Katherine,

Thank you for your feedback.
Upon confirming the location and car details, there are options where you can choose if it will be a depot drop off or door service.

If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Thumbnail of user joeld163
Australia
1 review
0 helpful votes
  • Send Message
August 25th, 2020
Verified purchase

Awesome low prices easy to deal with no hassles quick

Value
Shipping
Quality
Thumbnail of user samm1082
Australia
1 review
0 helpful votes
  • Send Message
October 14th, 2021
Verified purchase

Pickup is always late than promised, and dont provide drop off schedule in time.

Reason I chose this product:

Pricing and website is good, but need to improve their pickup and dropoff time.

Quality
Thumbnail of user brucee158
Australia
1 review
0 helpful votes
  • Send Message
October 7th, 2021
Verified purchase

Crab performed well in past and this one off to great start

Quality
Thumbnail of user dionneb44
Australia
1 review
0 helpful votes
  • Send Message
September 17th, 2022
Verified purchase

Over all good as I've used you guys before for previous move.

Reason I chose this business:

Past experience

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you so much for sharing your positive experience, Dionne, and for always trusting us to transport your vehicle.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son

Thumbnail of user peterg1107
Australia
1 review
0 helpful votes
  • Send Message
October 12th, 2021
Verified purchase

Car should have been collected yesterday, but has not. No communication from Ceva

Reason I chose this business:

Recommended by Grey

Quality
Thumbnail of user traviso64
Australia
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

The delivery time frame is far longer than I expected

Reason I chose this business:

Recommended

Reason I chose this product:

Vehicle transport

Quality
Thumbnail of user seand684
Australia
1 review
0 helpful votes
  • Send Message
April 21st, 2023
Verified purchase

Communication was outstanding. Fantastic service and price.

Reason I chose this business:

Recommended from Grey's.

Quality
Thumbnail of user rueld11
Ruel D. – CEVA Logistics Rep

Hi Sean,

Thank you for sharing your awesome rate to the community, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 13 22 77, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Ruel

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Company Representative

Thumbnail of user johnbenedicts
John Benedict S.
Typically responds within 3 days

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