• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

Instant Feedback

1,644 reviews

22
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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

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Reviews that mention popular keywords

customer service (57)
Thumbnail of user princepals
Australia
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

It's was very easy process for booking, I really like it

My customer service experience was very good

Reason I chose this business:

Someone recommends us

Reason I chose this product:

Because I like this

Service
Quality
Thumbnail of user czc
CZ C. – CEVA Logistics Rep

Hi Princepal,

Thank you for your review. We really appreciate it.

If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Thumbnail of user benw978
Australia
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Very happy all around. Quick, responsive and thorough. The contracted driver was also awesome!

Reason I chose this business:

Recommended by grays.com

Reason I chose this product:

Needed door to door service

Quality
Thumbnail of user noelb115
Noah B. – CEVA Logistics Rep

Hi Ben! Thank you for your kind words. We really appreciate it. We are also happy that you were pleased with your experience. Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(2277). Thanks again.

Thumbnail of user carmeloi6
Australia
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

So far very easy process, just awaiting the vehicle to be collected.

Reason I chose this product:

To deliver one of our vehicles to Melbourne.

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you Carmelo for taking the time to leave us this excellent rate & review!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son

Thumbnail of user jessiez13
Australia
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

Great, easy to work around the site.
Read good reports

Reason I chose this business:

Saw one your vehicles loaded with cars so I thought I'll try and here I am.

Quality
Thumbnail of user noelb115
Noah B. – CEVA Logistics Rep

Hi Jessie! Thank you so much for your feedback. We really appreciate it. We are happy to hear that you are satisfied with your experience. Please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre 13 CARS(2277) for your customer service concern. Thanks again.

Thumbnail of user tommyn45
Australia
1 review
0 helpful votes
  • Send Message
May 2nd, 2021
Verified purchase

A lady helped me out with all my problems and was so nice about everything.

Very nice and helpful

Reason I chose this business:

I got referred by a friend

Reason I chose this product:

Because I like them

Service
Quality
Thumbnail of user czc
CZ C. – CEVA Logistics Rep

Hi Tommy,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Thumbnail of user gregoryv99
Australia
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

Seems seamless. It would be good if you could nominate a drop off date.

Reason I chose this business:

Reputation.

Quality
Thumbnail of user dougp314
Australia
1 review
0 helpful votes
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August 26th, 2020
Verified purchase

Never an issue with ceva, always get the job done on time at a fair price

Reason I chose this business:

Best in the business

Value
Shipping
Quality
Thumbnail of user josepha1565
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 7th, 2022
Verified purchase

Still thing shows great so far.
Car is not yet received.

Reason I chose this business:

I had an excellent experience

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you Joseph for awesome feedback!
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Thumbnail of user jamesd3906
Australia
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Easy and professional.
Would highly recommend Ceva.

Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you James for awesome feedback!

This is why CEVA is on the top logistics in Australia. Cheers 
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Sonny

Thumbnail of user dianej975
Australia
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

It was very fast and easy to book, I did everything online

Reason I chose this business:

Friend recommendation

Quality
Thumbnail of user sonnyg33
Sonny G. – CEVA Logistics Rep

Thank you Diane for the awesome feedback!
Our friendly-user website making sure that our customer experience the best and smooth transaction.:)

For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Sonny

Thumbnail of user darrylc116
Canada
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

Good goood good good goooood gooood goood gooood good

Quality
Thumbnail of user ranasinghem
Australia
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

Excellent customer service=================================================

Reason I chose this business:

===================================================================

Reason I chose this product:

==========================================================================

Quality
Thumbnail of user roseannr30
Rhoan R. – CEVA Logistics Rep

Hi Ranasinghe,

Thank you for your awesome feedback!
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com

Kind regards,
Rose

Thumbnail of user shaner205
Australia
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

Easy to useadfadfsadfafddf vfdsaagrewsdfg hgfdsseg gfes gaf

Reason I chose this business:

Price and convenient

Quality
Thumbnail of user roseannr30
Rhoan R. – CEVA Logistics Rep

Hi Shane,

Thank you for your feedback!
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com

Kind regards,
Rose

Thumbnail of user darrenb554
Australia
1 review
0 helpful votes
  • Send Message
October 15th, 2021
Verified purchase

1mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Quality
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From the business

Company Representative

Thumbnail of user johnbenedicts
John Benedict S.
Typically responds within 3 days

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