• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
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Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

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1,644 reviews

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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

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customer service (57)
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Jeanette H.
1 review
0 helpful votes
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June 26th, 2020

Very good the car was delivered exactly to our front door in perfect condition and the service was friendly and helpful we have already given your number to a friend with a good recommmendation

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Larry V.
1 review
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June 26th, 2020

Excellent service.
Delivered within the due time
Kept up to date with car progress
This is the fourth time I have used CEVA
Certainly will use them again

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Linda Q.
1 review
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June 26th, 2020

Delivery to pickup quick and easy with very efficient and friendly receptionist.
Delivery driver very curteous and prompt and delivered the car in perfect condition.

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Zach Q.
1 review
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June 26th, 2020

Second car I have moved through cava in the past month and 10/10 service both times. Everyone is super friendly and tracking first class

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Kathryn M.
1 review
0 helpful votes
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June 26th, 2020

The delivery of my vehicle came 3 days ahead of schedule which was really great. Very professional, efficient and swift service

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Andy H.
1 review
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June 26th, 2020

Very helpful and the special consideration given to rally teams allowing them to ship cars with gear inside is most appreciated

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Catherine Y.
1 review
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June 26th, 2020

*** was very professional and very easy to deal with. I would highly recommend them for your next vehicle transport!

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Adam V.
1 review
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June 26th, 2020

Very happy, would have liked to place some very light things in the boot, such as a material car cover.

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STEPHANIE T.
1 review
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June 26th, 2020

Easy to use, on time and stress free.
Car picked up and delivered with no problems at all
Excellent overall.

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Deniz Y.
1 review
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June 26th, 2020

Great and prompt service. Team members were friendly and very helpful. Will definitely recommend to my friends.

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JENNY A.
1 review
0 helpful votes
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June 26th, 2020

Toyota Camberwell they’re the one to recommend us and we really love your service 10 out of 10 thank you very much...

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Alex S.
1 review
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June 26th, 2020

Fantastic service no hassle
Car arrived as left just a bit dusty
On our side confused as it was in a closed truck.

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BRUCE K.
1 review
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June 26th, 2020

From the first moment I contacted CEVA to book my car for transport From Perth to Melbourne I was greeted with a friendly helpful team member who cheerfully answered all my questions. On arrival at Perth High Wycomb Depot receptionist *** made me feel welcome and was most helpful. My friendly car attendant brought to my attention some defects ( nothing major) that were present on my car. He has a great eye for detail. I was able to track the progress of my car up to arrival at the Melbourne Truganina Depot. On arrival at Melbourne depot staff very friendly and helpfull. The Receptionist at drop off/ pick up made me feel welcome and Josh car attendant presented me with my car in a professional manner. I was allowed time to inspect my car and was very pleased to see it was in the same condition I last saw it at the Perth CEVA Depot. I would highly recommend CEVA anytime. Also rest rooms and building complexes at both locations very neat and clean and I was most impressed with the security and found it very similar to my employer Rio Tinto Iron Ore in Western Australia. Thank you CEVA.

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NICK C.
1 review
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June 26th, 2020

Excellent service all round.Awesome staff(special mention to Zlate N and whole team).will definitely recommend and use again.

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Patricia S.
1 review
0 helpful votes
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June 26th, 2020

Call centre personnel hard to understand their English,but other than that all other staff were great,punctual and willing to help.Thanks again

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SUZANNE W.
1 review
0 helpful votes
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June 26th, 2020

You made the whole car transport exercise painless and were very professional throughout the job, taking excellent care of our car.

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Henry F.
1 review
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June 26th, 2020

It was an easy process. I was very happy with the price and booking procedure. The only suggestion is to know when it left the depot would be great.

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Diana M.
1 review
0 helpful votes
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June 26th, 2020

Great service and friendly staff, fast response and car collection. Easy communications with driver.

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SAM W.
1 review
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June 26th, 2020

Thank you for picking up and delivery our vehicle promptly after booking. The price was competitive and the driver was great to deal with.

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Maria O.
1 review
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June 26th, 2020

Very good experience, good timing and no damage caused. Good job Ceva, keep up the good work. P.s the staff at Darwin and Melbourne Depots are lovely

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Janet J.
1 review
0 helpful votes
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June 26th, 2020

Car arrived pretty quick considering the current circumstances. The only issue was that my car arrived quite ***. Last time it was clean though.

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Ed F.
1 review
0 helpful votes
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June 26th, 2020

I paid for the premium service and the car was delivered from Sydney to Perth. The car was in perfect condition when it arrived.

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Thomas R.
1 review
0 helpful votes
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June 26th, 2020

The original operator was unable to correct record my Email address so I was unable to obtain a receipt

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CRAIG M.
1 review
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June 26th, 2020

Competitive price, easy booking & prompt delivery. Simple tracking via Ceva website. Courtesy call on arrival.

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Patricia B.
1 review
0 helpful votes
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June 26th, 2020

Smooth, hassle free transaction. My car was professionally picked up/delivered as agreed.

I highly recommend CEVA for the future.

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John Benedict S.
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