• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

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1,644 reviews

22
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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

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customer service (57)
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Bruce Y.
1 review
0 helpful votes
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June 26th, 2020

Fast and efficient service, not the cheapest but reliable.
Car arrived in Townsville in four days from Melbourne in excellent condition

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LEONG F.
1 review
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June 26th, 2020

Personalised when I met the individuals. The website and the telephone answerers were like *** *** ***!

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Kevin V.
1 review
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June 26th, 2020

Excellent Customer Service
Simple Step by Step Booking System
Drop of quick and smooth.
Cost effective rate

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Gary H.
1 review
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June 26th, 2020

Picked up my classic car on time and delivered it a week earlier then was estimated without any issues. AAA+ service thanks CEVA

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Joan W.
1 review
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June 26th, 2020

Good service but why are the office phone hours 9am onwards when pick up is available at 8am. Need better communication

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JOHN W.
1 review
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June 26th, 2020

One of the best customer service experiences I have had with a company

Great effort by The Adelaide and Brisbane front desks

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Christian D.
1 review
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June 26th, 2020

A special mention to gain *** who has gone above and beyond to assist me, he is terrific

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Ralph H.
1 review
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June 26th, 2020

Easy to deal with. Kept us updated as things progressed. Liked the ability to track car movements.

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MARGARET B.
1 review
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June 26th, 2020

We are very happy with CEVA car transport, our car arrived in perfect condition from Melbourne to Perth & was delivered to us in just under a week.

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PETER M.
1 review
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June 26th, 2020

The guys at Ceva in Perth waited for us on Saturday as we had car troubles and the pick up in Melbourne everyone was very helpful and Friendly

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HAZEL L.
1 review
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June 26th, 2020

I took only 10 days from *** to Brisbane and also easy to track my car.

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Bob G.
1 review
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June 26th, 2020

Very pleased with both the price and the service. I would happily use CEVA again!

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Brian O.
1 review
0 helpful votes
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June 26th, 2020

Good service especially the office staff. Only issue was a delay picking up the car.

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Chris Y.
1 review
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June 26th, 2020

Excellent service very easy tracking system. Very pleasant man on delivery to our door.

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RIC L.
1 review
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June 26th, 2020

From start to finish everything was made easy and price was unbeatable by competitors

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Kedron D.
1 review
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June 26th, 2020

Competitive pricing. Quick to collect vehicle and they take all care with your vehicle.

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ADRIAN M.
1 review
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June 26th, 2020

Car arrived safely and on the day quoted.
Staff were very friendly and efficient

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Sophia K.
1 review
0 helpful votes
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June 26th, 2020

*** has been extremely helpful and friendly, what a customer service from ***

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Ian H.
1 review
0 helpful votes
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June 26th, 2020

No problems with any of the dealings with Ceva all updates were timely.

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RUSSELL G.
1 review
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June 26th, 2020

Smooth operation and kept informed no problems at all
All kept to times promised
Car in good order

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MERL S.
1 review
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June 26th, 2020

Awesome service from start to finish. A pleasure to deal with. Thankyou.

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JENNIFER K.
1 review
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June 26th, 2020

Your staff at your Adelaide depot was very helpful and friendly and answered all my question

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STEPHEN B.
1 review
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June 26th, 2020

Easy to book, updates and arrived when stated to the minute.

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DIANNE R.
1 review
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June 26th, 2020

Easy and stress free experience. Affordable and will definitely use again

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KEL A.
1 review
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June 26th, 2020

Can not fault service at all. Extremely happy with all aspects of dealing with Ceva.

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John Benedict S.
Typically responds within 3 days

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