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CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,644 reviews
Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period
I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..
This is review for booking only. Booking was easy. I booked based on rating. Actual performance review can be done after receiving service.
Better reviews on neutral web-sites.
Reasonably priced.
The booking process was good, but no one could seem to tell me where my car was and when it was being picked up. Reasonablypriced though.
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Contacted me immediately upon booking for vehicle transport & accurately notified me of the documentation requirements.
Price & referral
Price & referral
Hi John! Thanks so much for your review. We really appreciate it. We are happy to hear that you are satisfied with you experience. Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(2277). Thanks again.
The contact person was very polite and helpful with providing me information that I was on my mind since making the booking.
I see the trucks transporting vehicles all the time when I’m traveling around Australia.
I need to relocate for work.
Hi Prescilla,
Thank you for your review. We are happy to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Noah
Always easy to book online with CEVA. This is the fourth occasion I've used CEVA.
Each time it's been hassle free.
I’ve used them on several occasions previously.
Train derailment in june yet my car is STILL yet to be moved from the yard and it is 2 weeks later. Not happy
again, no communcaition or update. sea freight shouldbe an option when rail is down, yet wasnt activated as an option.
Hi Chris,
We apologise for the delay. I know where you are coming from.
The recovery is underway but will take 3 weeks at least to recover. We have huge number of vehicle from last week's booking that are still waiting for allocation.
We are also using the sea freight in transporting vehicle that's coming from WA and going to WA.
If you have more enquiries please don't hesitate to contact us at 132277 or you can also send an email to ccc@cevalogistics.com and use our livechat on the website.
Kind Regards,
Cz
Do not keep their word for insuring a car against any damage I received a car with a broken winding mechanism and CEVA did not honor the warranty to fix the damage they caused.
Tip for consumers:
Discuss the warranty if they damage your car .
Products used:
Car moving service .
No communication car booked for collection no call to say its changed to another day that is suits them.
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick and easy from start to finish. Totally satisfied with the service. The departure time was spot on with the track your vehicle.
Thank you Chad L., For taking the time to leave us this excellent rate!
Our friendly-user website making sure that our customers experience the best and smooth transaction and thank you for sharing that to the community.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind regards,
Son
Your website is very confusing. You need to make it from the customer's view not the company's view.
Have used them before without any trouble.
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far so good… still waiting for the car to be dropped off so we will see if the time scales is kept to…….
No straight answer on delivery time committed to..
Large operation I’ve dealt with before
Area depots in each state
I booked and paid for the car transport on-line and it was a quick and easy process. The follow-up from CEVA was excellent.
They were recommended by Wridgways.
The price was good and the locality of the depot (adjacent to Brisbane Airport) was very convenient as we were flying out to Adelaide on the same day as drop-off.
Super easy booking process
Car was delivered spotless
The whole process was seamless and professional.
Personal referral
Thank you Roger for sharing your awesome rate to the community.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind regards,
Ruel
Online booking and payment process is easy to follow. Tracking data once the process commences is accurate and easy to follow.
Used you guys in the past
On 2 other occasions and the process worked well.
Price and convenience
Hi Stephen,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Use you guys in the past, 2 other times.
Very good and hope if there are any issues someone wil assist as this is my first time transporting cars
Heard from a family member who has used you guys before
Easy Web site user friendly good communications
Return emails and booking confirmation completed soon as payment was made.
Good reviews
That’s what our website made off to make things easy. Thank you, Jason, for this awesome rate.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind regards,
Son
Excellent service, very happy with the communication and delivery of my vehicle, I would highly recommend.
Seemed like a good company
I needed a car
Thank you Hamish C., For sharing your positive experience to the community.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind regards,
Son
Can't go back and change things easily. Have to start again
Pretty good really, the only issue i hadwas every time i tried to put the senders details in, it defaulted to mine
Cause it was there
The experience was extremely efficient and cost effective. I would be choosing CEVA Logistics again to transport my vehicle interstate.
Hi George,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
I ordered a 75" Samusung TV from HSN on 10/30/2021 ($1,300), I was to receive the TV on November 9th 2021 but did not get my order. I have tracked my item on Ceva as well as called Ceva on NUMEROUS occasions and was told it was being processed or out for delivery. This ordeal went on for 2 weeks, my item for delivery was rescheduled 3 times for unknown reason that Ceva was not able to tell me. I was finally told after the tracking stated it was out for delivery today November 24th that the TV was still at the Ceva location in Atlanta and apparently the Ceva driver did not service the location of my area Gray Ga *******. I am very upset & angry that a large company is no more organized & the people in customer service are no more helpful than they were except to tell me what i already knew which is what was on the tracking website. I am to believe that my item was either lost or stolen by one of Ceva's employees & may need to be investigating by your company. I have since requested a refund on my item & hope that i never order anything that is shipped through this company.
Thank you for your time,
ANGRY & FRUSTATED
customer
Tracking Number *******386
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very positive experience. Delivered my vehicle with car. I will highly recommend.
Always deliver on time and respectful workers
Thank you Ahmad E. For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
I have received information regarding transport of a vehicle from WA to SA. The dealer in WA Booked & arranged CEVA.
I didn't car dealer chose CEVA
I'm transporting a vehicle, what other product would I choose.
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Hi Kedar! Thank you for your feedback. We are happy to hear that you're satisfied with your booking experience. Hoping we also meet your expectations in actual performance. Please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(2277) if you need further assistance. Thanks again.