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CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,644 reviews
Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period
I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..
Job well done thank you for the easiest booking I've ever done can't wait to use your guys again
They are linked to grays on line
Much to my regret I have recently used Ceva to transport my land cruiser and brand new Land Rover from Sydney to perth.
After monitoring the vehicles where abouts and state of the vehicle by using the Land Rover app, I noticed it sat in Cormack rd for 5days with the windows down - I was not happy to find out my luxury suv was sitting in a lot with the windows down open to dust and what not anyways.
Upon picking up the vehicle I discovered quiet a large scratch down the drivers side door 2-300mm long which obviously was not on the car prior to loading as it was a brand new car only couple weeks old.
Going through the insurance line they told me vehicle has considerable scratching and marks on it prior to loading according to their con-note and will not be covering this claim.
They stated they can not see the scratches in the photos taken upon loading - have a look at the quality of the photos taken they are blurry.
They sent me the con-note of the markings of the car. Which to my confusion all the markings that are listed ARE NOT actually on the car. This con-note has been fudged or filled out incorrectly. The truck driver did not do such a walk around when he loaded this.
It says all the wheels have scratches - none of the wheels have scratches.
Apparently there is a massive scratch on the front bumper - I have attached a photo of the bumper - no markings evident.
A scratch on the roof - not evident.
Scratch on the rear bumper - not evident on the vehicle.
Apparently the car doesn't have a spare tyre - clearly has one on the back.
I just want Ceva to warrant the damages they have done to the door which is obvious it was done when the driver loaded it into the container and climbed out the window and squeezed down the side of the car to get out of the container.
Tip for consumers:
Don’t use them.
Products used:
Transport
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Worst company i've ever used
Constantly changing shipping dates with no answer why
Phone staff aren't helpful
Totally disappointing experience
It was nice doing business with you guys I hope we going to do business next time
Because they are the best in the business
Because of the fact
Hi Gjorgji,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
This is my first time I don't know anything about that I'm not received my car yet
Good Trnsit and easy to pick up
My friend is tall me g
Hi Jeyakumar,
Thank you for your review. We really appreciate it.
If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Easy and straight forward and they didn't ask many questions as everything was on the website
After a couples of misunderstanding we finally got to the conclusion
Because my cousin use it before and he got his car as he was promise
Someone I know use this company before and he got his car
Hi Dau,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Because my cousin use it before and he got his car as he was promise
Good so far! Only booking has been done to date so reserve judgement until car delivered!
Referral from seller
I’m buying from interstate
Great comm easy booking and delivery went smooth very happy
Thank you Avinesh for the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ruel
The service was really fast and on time. The driver contacted me before he arrived.
Recommended by others and will recommend to others as well
Hi Rose,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 13 22 77, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Ruel
The experience I have had has been good. I'm happy with how everything has gone.
I have got my car shipped through CEVA before and has been happy with the service.
Didn't have any issues from the quote,to drop off,& delivery. And delivery was very quick
Was told to use by a friend
Thank you Johnny B., For sharing your positive experience to the community.
Our friendly-user website making sure that our customers experience the best and smooth transaction and also our team in the ground.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind regards,
Son
I've used them before I can trust them good value for money and fast delivery
I’ve used them before
But all I done is book I can't judge till you have delivered my product
Well known in industry
Quality industry rep
Hi Chad,
Thank you so much for your review and for giving us a chance. Our goal is your satisfaction.
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com
Kind regards,
Rose
So far so good better to send this stuff once the job has been completed
Used them before
Had a bit of trouble with this booking site, all sorted now problem with reloading
I got a response, which I was happy with
Have used you before
Have used you before
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far so good. Initial quote and final booking were hassle free and the site was easy to use.
Great, comprehensive reply.
Hi Michael,
Thank you for your review. We are happy to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Noah
Pretty good so far, haven't had vehicle collected yet so hard to say
Have used previously
Have used previously
So far so good. Vehicle has not been picked up or delivered yet.
Good, happy and can't wait to get my my new car through ceva
Heard about it.
Hi Tamim,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Very good, thanks so much. I can book everything so fast and productively
Very conveniently booked!
Because of their great service
Hi Ho,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Very conveniently booked!
The pick up was 3 days late. I would expect better service for $1800 the communication was poor.
They were polite but didn’t give me any concrete answers.
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick and easy to arrange. Prompt collection and delivery.
Easiest website to navigate and book
Easiest option
Hi Andrew,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Ruel
Hassle-free pick up, transit and delivery ahead of schedule. Very satisfied
Recommended by seller
Thank you Nactarios for the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ruel
Straight forward and used you before do you have loyalty club / program
Used in the past and been happy
Hi John,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Cz
Used in the past
Gain trust and grow your business with customer reviews.
Hi Gavin,
Thank you for your feedback!
For further enquiries, please don't hesitate to contact us at 13 2277 or via email at CCC@cevalogistics.com
Kind regards,
Rose