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CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,644 reviews
Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period
I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..
The team in Melbourne and Sydney were extremely professional and organised the delivery perfectly.
My vehicle was promptly delivered and your service was excellent.
Great receptionist name ***. Extremely helpful. Thank you ***.
*** *** is always very helpful when booking in vehicles,
Thank you ***
Everyone was really helpful and very friendly and professional
Everyone was so friendly and lovely and was an extremely smooth process
A good customer service system, more notification to the customer would improve the service
Easy easy easy to organise.great people and fantastic service.highly recommended
Terrible car was damaged when received and Ceva has done nothing about it
Terrible experience my car has damage and they are not taking responsibility for it
I’m not sure why I did I never will use them again
To transport my vehicle
I paid extra for the premium service and was not disappointed. CEVA exceeded my expectation.
Hi WARWICK F,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Very organised great service friendly staff and simple process
Need more information given to customer where the vehicle is and actual real on time tracking
Excellent company for vehicle transport pleasure doing business very friendly and polite drivers
Thanks for the perfect move of my car from Sydney to Melbourne. Five Stars!
Car arrived in good condition very promptly with no problems or delays
Very professional and efficient throughout the booking process...
Excellent from start to finish! Great communication and seamless service!
*** did an excellent job shipping our car from Brisbane to Sydney, delivering before expected.
Gain trust and grow your business with customer reviews.
Hi AARON G.
Apology for the bad experience, as I can see this has been reported already to our warranty department.
In case you need further assistance, please don't hesitate to call us at 13 22 77, or send us an email through ccc@cevalogistics.com.
Regards
Helen