• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

Instant Feedback

1,644 reviews

22
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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

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customer service (57)
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Judith P.
1 review
0 helpful votes
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June 26th, 2020
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Kathleen Q.
1 review
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June 26th, 2020

Very easy to trace. Support on chat. Efficient at call back and delivered as promised

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Elizabeth I.
1 review
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June 26th, 2020

Wonderful staff easy to communicate with and exceptional turn around

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Frances I.
1 review
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June 26th, 2020

Great service. Emily bubbly receptionist. Pleasure to deal with

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THOMAS M.
1 review
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June 26th, 2020

Great service, prompt, reliable and on time. Will be using them again. 100%

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JORDAN H.
1 review
0 helpful votes
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June 26th, 2020

Great, prompt customer service. Professional staff at depot and delivery.

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CHRIS S.
1 review
0 helpful votes
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June 26th, 2020

Very professional and stress free. Thanks for your help

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Bobby B.
1 review
0 helpful votes
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June 26th, 2020

Took good care of my car transport from Brisbane to Sydney. Thank you very much.

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ANTHONY R.
1 review
0 helpful votes
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Beverly A.
1 review
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June 26th, 2020

Awesome customer service. 4 stars only because of poor signage

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Tyler D.
1 review
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June 26th, 2020

Great Service, and very quick turnaround time. Would definitely recommend.

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Madison G.
1 review
0 helpful votes
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Jerry G.
1 review
0 helpful votes
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Kevin K.
1 review
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June 26th, 2020

Great experience, live chat booking excellent, easy to drop off and got here super fast!

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Alexander I.
1 review
0 helpful votes
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June 26th, 2020

Great people collecting and delivering my car. In good condition when it arrived.

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Wayne Z.
1 review
0 helpful votes
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June 26th, 2020

Very efficient company, kept us informed the whole time. Great service
Thank you

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Diane Z.
1 review
0 helpful votes
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Debra I.
1 review
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June 26th, 2020

Competitive pricing, good tracking options and fast delivery

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Abigail Z.
1 review
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June 26th, 2020

Delivery man was in a rush, also didn't know you could ask for photos.

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Carolyn P.
1 review
0 helpful votes
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June 26th, 2020

Really good. Car arrived quickly and was looked after.

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TRUDY T.
1 review
0 helpful votes
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June 26th, 2020

Well informed, delivered in a timely manner and hassle free process

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ROBERT M.
1 review
0 helpful votes
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June 26th, 2020

Professional, well priced and fast service. Would highly recommend.

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Nick B.
1 review
0 helpful votes
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June 26th, 2020

All the staff I interacted with were professional,friendly and helpful

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JOSHUA H.
1 review
0 helpful votes
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June 26th, 2020

Awesome customer service & friendly helpful staff. The tracking systems great.

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JENNIFER R.
1 review
0 helpful votes
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June 26th, 2020

Excellent customer service right from the word go! Would thoroughly recommend Ceva.

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John Benedict S.
Typically responds within 3 days

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