• CEVA Logistics

CEVA Logistics

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Overview

CEVA Logistics has a rating of 3.9 stars from 1,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff, and easy process. CEVA Logistics ranks 1st among Freight sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.9%
Positive
15
Neutral
1
Negative
3

Instant Feedback

1,644 reviews

22
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How would you rate CEVA Logistics?
Top Positive Review

“Car delivered before expected arrival date, great communicat...”

CHANTELLE R.
6/26/20

Car delivered before expected arrival date, great communication, very friendly, vehicle tracking was spot on. My sister sent her car with another company and it took a month, you delivered within a two week period

Top Critical Review

“Very poor communication and service.”

Tony M.
10/23/24

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

Reviews (1,007)

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customer service (57)
Thumbnail of user debr313
DEB R.
1 review
0 helpful votes
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June 26th, 2020

Car delivered on time as expected.
Would recommend your services

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DAVID A.
1 review
0 helpful votes
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June 26th, 2020

Very professional service delivered on time and kept us informed great got deal with well done

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DAMIEN M.
1 review
0 helpful votes
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June 26th, 2020

Fantastic service through the whole process. Car arrived in a clean and damage free condition.

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ANNE M.
1 review
0 helpful votes
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June 26th, 2020

Moved my car from Perth to Victoria and the service provided was excellent.

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Zach T.
1 review
0 helpful votes
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June 26th, 2020

Good job, everyone is friendly n nice, thanks for urban services

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Dave R.
1 review
0 helpful votes
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June 26th, 2020

Excellent customer service. Sophia is just lovely!

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Julie D.
1 review
0 helpful votes
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June 26th, 2020

Very good
Classic car looked after
Friendly people

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SARAH A.
1 review
0 helpful votes
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June 26th, 2020

Great service with car being delivered on the promised day and all went smoothly

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PETER H.
1 review
0 helpful votes
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LEE S.
1 review
0 helpful votes
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June 26th, 2020

Very good service and the staff were friendly to deal with. Well done!

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GAVIN F.
1 review
0 helpful votes
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June 26th, 2020

Tracking was handy, call centre staff did everything they committed to.

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Eric G.
1 review
0 helpful votes
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June 26th, 2020

Good communication, price was very similar to last time used.

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EMILY D.
1 review
0 helpful votes
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June 26th, 2020

Fantastic. So far ahead of schedule. Great fast service

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Bobby B.
1 review
0 helpful votes
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June 26th, 2020

Great staff and service at Melbourne. Will definitely use them again.

Thumbnail of user fawadj
Australia
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Location: Sydney

Service
Quality
Thumbnail of user helenm1830
Helen M. – CEVA Logistics Rep

Hi FAWAD J.,

Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Helen

Thumbnail of user kellys2674
Australia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

But overall I was happy with the experience and the help I received thank you

Friendly and helpful

Reason I chose this business:

A friend recommended your services

Reason I chose this product:

A friend recommended your services

Service
Quality
Thumbnail of user seymoursontudorq
Australia
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Pick from Seymours on Tudor Quality Cars Hamilton Delivery Beri South Australia Subaru was delivered in 2 days to a very happy customer. Quoted 7 days Exceeded expectations by 5 days. GREAT JOB

Reason I chose this business:

Our last truck to Berri took 4 week. CEVA had it done in 2 days Excellent

Reason I chose this product:

Bad experience else where and price easy to obtain on website

Quality
Thumbnail of user francisy36
Francis Y. – CEVA Logistics Rep

Thank you, Seymours On Tudor Q., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Francis

Thumbnail of user robertb10258
Australia
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

The car was delivered promptly and without fuss. The staff were really helpful. Recommend them for any interstate deliveries.

Reason I chose this business:

Recommended.

Quality
Thumbnail of user francisy36
Francis Y. – CEVA Logistics Rep

Thank you, Robert B., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Francis

Thumbnail of user talanoap
Australia
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The site was easy to find and the process simple to book my car.

Reason I chose this business:

Recommended by a friend

Quality
Thumbnail of user ronoverg
Ronover G. – CEVA Logistics Rep

Thank you Talanoa P. For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Ron

Thumbnail of user rachelc1560
California
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

This was a super easy process from start to finish.

Reason I chose this business:

A friend of mine recommended them to me.

Quality
Thumbnail of user ronoverg
Ronover G. – CEVA Logistics Rep

Thank you, RACHEL C., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Ron

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Austin I.
1 review
0 helpful votes
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June 26th, 2020
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Alex P.
1 review
0 helpful votes
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June 26th, 2020
Thumbnail of user katherined805
Australia
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

A very professional company with excellent communication. I knew exactly when to expect the pick up and delivery. The contact and the delivery persons were extremely polite and helpful.

Reason I chose this business:

Recommended by Hyundai Brisbane.

Quality
Thumbnail of user ronoverg
Ronover G. – CEVA Logistics Rep

Thank you, KATHERINE D., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Ron

Thumbnail of user stevent1487
Australia
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

All information provided was accurate and commitments were met.
Friendly and efficient staff
Vehicle was delivered on time and undamaged

Reason I chose this business:

I'm in the industry and have used your company before

Quality
Thumbnail of user ronoverg
Ronover G. – CEVA Logistics Rep

Thank you, Steven T., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Ron

Thumbnail of user jacquelinet220
Australia
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Avoid at all costs. Do not use this company. Booked car to be transported on 29/9/21 it's not 10/10/21 and still no delivery (simple transfer across Brisbane). Offshore call centre is useless. No one can give and honest timeframe or even confirm where my car is.
So many promises to by this company to provide an update and nothing. No one returns calls or emails.
Grays online car auctions recommended these idiots. Never again will I use either company again. Save your money. I could have pushed my car in the time it has taken to get a reply and still I don't have my car.
Worst customer service. Writing this review and many more so other people are spared the hassle and anxiety dealing with these morons has caused me.
DO NOT USE CEVA Logistics or CEVA Car carrying.

Tip for consumers:
Do not bother save your money don’t use ceva car carrying or ceva logistics

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Company Representative

Thumbnail of user johnbenedicts
John Benedict S.
Typically responds within 3 days

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