• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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customer service (88) cheapo air (23) book flights (30)
Thumbnail of user nehas35
Canada
1 review
0 helpful votes
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January 25th, 2017

I really like your service. It is fast and up to the mark. Me and my family always book our tickets from cheapoair as they offer cheaper deals as compared to other websites.

Thumbnail of user muhammadf104
Canada
0 reviews
0 helpful votes
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January 2nd, 2022
Verified purchase

I bought Air Canada ticket in November 2021 on their site than for some reason I cancelled it then i rebought it on Dec 01,
2021 and today is Dec 03 and i suppose to fly tomorrow on Dec 04 at 6:30pm. Cheapoair didn't send me yet any ticket # yet
And i have been calling them since 2 days just to get my ticket number, but they are keep saying it's not been done yet. I
Paid them full amount, and it's been 3 days, but they are still kept me waiting, and I'm in the middle either I'll be flying or
Not...
NOTE: Strongly advise, If you buy with cheapoair be careful of their service, They don't seem responsible people.

Products used:
I bought Air Canada ticket in November 2021 on their site than for some reason I cancelled it then i rebought it on Dec 01,
2021 and today is Dec 03 and i suppose to fly tomorrow on Dec 04 at 6:30pm. Cheapoair didn't send me yet any ticket # yet
and i have been calling them since 2 days just to get my ticket number, but they are keep saying it's not been done yet. I
paid them full amount, and it's been 3 days, but they are still kept me waiting, and I'm in the middle either I'll be flying or
not...
NOTE: Strongly advise, If you buy with cheapoair be careful of their service, They don't seem responsible people, they are liars...they don't even pickup phone or their CSR drop off the calls oftenly.

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Thumbnail of user kristar
Canada
1 review
2 helpful votes
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March 1st, 2013

Stuffed pepper recipe

Cut tops and clean peppers green or other color
Boil I salted water for about 5 min.

Put together
Ground pork
Rice 1 1/2 c
Tblsp chicken bouillon
Lg can of seasoned diced tomatoes ( Italian)
Onion
Remainder of pepper tops
Dash of Greek seasoning or Italian seasoning
Cook until meat is done in fry pan
Add grated cheese (parm and or cheddar)
Put peppers standing upright in a glass baking dish and add sauce over top and then sprinkle remaining cheese to tops
Put peppers in the oven at 350 degrees with left over cheese on top

We took a family vacation this summer Los Angeles from Canada and booked online with cheap o air. It was so easy and convenient and the prices were great. My daughters sports team just went to Orlando for a meet and I told the team about cheap o air. We all decided it had the best rates online and all booked through cheap o air online for our teams travel. Our whole team had a great time in Orlando and all arrived home safely.

Thumbnail of user josem156
Canada
1 review
1 helpful vote
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January 5th, 2017

Great customer service, very accommodating and thoughtful of clients needs, I will must certain refer cheapoair to friends and family.
Keep up the great work guys

Thumbnail of user gordt
Canada
1 review
0 helpful votes
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December 17th, 2014

Was very pleased, reasonable cost, good seats, leg room, high back chairs, luggage arrived on time and in good condition, beverages served 2 times on flight.

Tip for consumers:
You will not find a better price anywhere.

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Thumbnail of user felixy1
Canada
1 review
0 helpful votes
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January 12th, 2015

I have been using Cheapoair for all my flight ticket bookings for almost a decade no matter if I fly to Asia to visit my relatives or go to South American for my winter vacation because I can always get the good deal. I simply just like CheapOair for my online flight booking.

Tip for consumers:
Compare CheapOair with others you will find why

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Thumbnail of user ivav1
Canada
1 review
0 helpful votes
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December 27th, 2014

I was planning my trip to South America and had planned and pair for my airare to Lima and Cusco. After returning to Lima I wanted to see the amazing Galapagos islands and found myself on CheapOair looking for tickets. I called to speak to a liveagent a few times and their staff was very friendly and helpful. Ended upbooking an amazing flight for a great deal and finally saw the Galapagos! Cannot wait to go back.

Tip for consumers:
call a live agent if you have any questions or doubt

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Thumbnail of user sunnyk13
Canada
1 review
1 helpful vote
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June 5th, 2017

Good price and great Customer care.
I have been booking my ticket from cheapo air for 2 years now and completely satisfied with their price and discounts. Cannot find anything cheaper.

Thumbnail of user robr240
Canada
4 reviews
1 helpful vote
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July 5th, 2020

It has been 6 months that they have delayed giving me my refund. They keep asking for more credit card statements.

Eventually it worked, but it took a lot of effort

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Thumbnail of user cernant
Canada
1 review
0 helpful votes
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June 12th, 2020

Had my booking done Nov-2019, Tried to cancel my booking (Air Canada) starting from 2-weeks before our flight due to COVID-19. Tried 72 hrs before our flight (3 x a day), emailed them a couple of times, still not able to contact them in any given time of the day. They sent (via email) me a new flight schedule through Air Canada asking to confirm or cancel through online and replied back via computerized automatic reply saying one of their agent will contact me back BUT NOBODY from CheapOair called/contacted me. I can't even cancel it online because my original reference booking number NO longer valid and accepted.
Come less than 24 hrs before my original flight schedule, finally I decided to contact AIr Canada direct and waited for 30-45 minutes and finally they manage to refund (credit) and cancel my flight.
After all these, till date STILL HAVEN'T HEARD A WORD from CheapOAir.

Thumbnail of user joans18
Canada
1 review
1 helpful vote
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October 17th, 2013

Hi I was just talking to Karen on the phone and told how great it is to deal with cheapoair.ca I have had no problems with them at all. Good company..

Thumbnail of user elvisb17
Canada
1 review
0 helpful votes
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January 23rd, 2015

Hello,
Chicago airport, ick
Even tho this time I never slept over in ohare, my flight got delayed, never got on the plane till bout 11 pm altho it was supposed to be for 830 pm, so thankgod I never slept over.
Would be nice if flights were on time

Tip for consumers:
Its totally up to you if you choose Chicago airport as your delay before your next flight.

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Thumbnail of user clarises
Canada
1 review
0 helpful votes
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June 12th, 2020

Booked a flight ticket with them with lots of extra charges. I thought I got a good deal with them but they have what they call "POST BOOKING CHARGES" this are the extra charges for flight dfferences. So beware people, it was extra $200 plus taxes and other fees. Came this covid pandemic flight was cancelled by my airline. They charged me another cancellation fees of $152.37 for all the tickets I purchased, i did not request for it. Besides, they weren't allowing me to when I called them, they said they can only give me credit or refund of 45% of what I've paid for. Ridiculous! When I spoke to one of their csr, she told me she will refund me the cancellation fees in usd. But when I received email, REFUNDED AMOUNT was in CAD. Called again to clarify and assured me that this was in usd and the email was just a glitch. Now i dont know who or what to believe. Doesnt care for people at all. Money making business especially in this COVID times.

Thumbnail of user masudm
Canada
1 review
6 helpful votes
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July 23rd, 2016

In this fast world where nobody has time everyone want GO and FAST services specially when it comes to flying no one want to waste even a single second. To overcome this issue CHEAP O AIR 24/7 provides GO and FASTEST services available GLOBALLY. If you have even one nano gram of brain in your head you will easily observe that CHEAP O AIR are the world leaders in air travel industry covering each and every aspect of air travel. After carefully observing job efficiency, output, productivity and speedy services i recommend the name CHEAP GO AIR for this prestigious air travel service provider.

Thumbnail of user robins174
Canada
2 reviews
0 helpful votes
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April 22nd, 2017

Everything was very nice and cheap. It was excellent experience I will personally recommend everybody should use cheapo air website and it's fully secured safe

Thumbnail of user cecilm14
Canada
1 review
1 helpful vote
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March 6th, 2015

As a first time user I found the process simple and user friendly. CheapOair delivers on it's promise to give customers the best/cheapest rates available.

Tip for consumers:
You will get to choose the travel time options that best suit your needs and at the best available price.

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Value
Quality
Thumbnail of user ks1113
California
1 review
2 helpful votes
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September 22nd, 2021

I've been trying to get Cheapoair to file a refund with the airline for a flight that got cancelled due to COVID. Every agent has told me it can't be done, even though the airline is literally issuing refunds. The airline agents told me Cheapoair has to file it for me since I booked with them, yet every Cheapoair agent seems to not know how to do this or just doesn't want to. They are literally just trying to scam their customers out of hundreds of dollars. DISGUSTING!

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Value
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Thumbnail of user daniellec40
Canada
1 review
1 helpful vote
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October 2nd, 2015

I have used Cheapoair to book my last 2 european vacations with no issues whatsoever. The flights were great and the price was cheaper then if I went to the actual airline site! Highly recommend!

Thumbnail of user alberts52
Canada
1 review
1 helpful vote
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March 24th, 2015

Could not enter my year of birth to book a flight. Booking on the phone with an agent, who was very helpful, but forgot (?) to mentioned and apply the bonus discount applicable to web booking.

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Value
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Thumbnail of user anandj
Canada
1 review
0 helpful votes
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March 23rd, 2015

Its been three years i am going to through cheapoair... never had a time to go to agents n book my tickets i think this is very easy n really cheap, with lots of options.

Thumbnail of user nikkif34
Missouri
2 reviews
7 helpful votes
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June 21st, 2019

I have used Cheapoair about 4-5 times this year so far. I was planning was planning to use this company for the other 3 trips I have planned this year. I will definitely be finding another company from now on. I will also tell everyone of my friends and co-workers who all travel a lot to never use your service again. As well as post on all of my social media sites, and my friends with YouTube channels to keep as much business away from your organization as possible. First of all your customer service department is terrible. I had to stay on hold not once, not twice, not three times, but four times for over an hour. Getting disconnected several times was rather annoying too. Your online system needs a major update as well. It changed not only my flight date but most of personal information as well. Computer errors is one thing but to not fix the errors that your system makes is another. I have never seen a company so poorly ran in all my 45 years. The charges were extremely unnecessary but after multiple phone calls, being on hold for many hours, being disconnected many times, live chat service being non responsive, even corporate supervisors not being able to resolve your failures as a company should have, I have decided otherwise. I have given up too much wasted time, effort and my hard earned money to ever spend another dime with you poor excuse for a company. I will be booking my next flights and my families flights with a more organized and efficient company. I would say thank you for your time but I feel that no thanks should ever being given to a company so poorly ran.

Thumbnail of user davidl326
Canada
1 review
0 helpful votes
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August 18th, 2016

I WAS A LITTLE CONCERNED AT THE START JUST BY THE NAME, BOY WAS I WRONG FANTASTIC SERVICE GREAT DISCOUNTS AND THEY CONTINUE THEIR SERVICE EVEN WHEN YOUR FINISHED YOUR HOLIDAY OR WHATEVER, JUST MAKES YOU WANT TO BOOK ANOTHER HOLIDAY. THANKS SO MUCH. DAVE L.

Thumbnail of user christopherb36
Canada
1 review
2 helpful votes
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March 12th, 2013

I've used CheapoAir on several occasions - their site gives me better prices and more options than either Kayak or Expedia. On a recent booking, I thought Ch'Air had overcharged me - I called the company and made a fuss, but then realised it was my mistake - I got a call a few days later from Karen at the head office, wondering if if I was ok - I assured her that I was 100% ok, that I'd made the mistake, not Ch'Air - we parted (I hope!) on the best of terms, with me assuring her that I will continue to use CheapoAir with confidence.

Thumbnail of user rosarioisabelt
Canada
2 reviews
0 helpful votes
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July 17th, 2016

I dealt with a very polite and quick thinking agent, she was easy to speak to and offered various options for my flight. I would choose CheapOair.ca in the future.

Thumbnail of user jessican55
Canada
1 review
1 helpful vote
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February 4th, 2017

Very rare that I'll find a cheaper rate for the exact flights I want. It shows airlines I don't even think of, such as my last flight to Europe with Finnair.

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