• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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customer service (88) cheapo air (23) book flights (30)
Thumbnail of user ruship
Canada
1 review
1 helpful vote
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November 19th, 2014

Cheapo you gave the best service and experience at lowest price... thanks next flys will be cheap... thanks

Thumbnail of user davidd263
Canada
1 review
0 helpful votes
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September 23rd, 2016

The associate was very helpful in getting me the flight and time I needed after the travel agent screwed-up my ticket which ended up costing me more.

Thumbnail of user shirleyk35
Canada
1 review
0 helpful votes
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May 28th, 2017

This is a quick, easy and secure way to book flights. I have used this site several times and have not had any problems with my bookings.

Thumbnail of user heidiw15
Canada
1 review
0 helpful votes
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September 1st, 2016

I have always found Cheap-O-Air to be a great site for excellent price deals and easy navigation around their on-line site

Thumbnail of user jimd86
Canada
2 reviews
1 helpful vote
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January 1st, 2016

Got probably the lowest price available from Edmonton to Vancouver return. Was pleased. Was easy to book. Will use this service again.

Service
Value
Thumbnail of user amirt10
Canada
1 review
0 helpful votes
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May 23rd, 2017

Cheapoair is very user friendly and it gives you so many options for international flights. Also it give you a competitive price.

Thumbnail of user pamc53
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2017

No issues with the site or service. Prices were great. Would recommend to anyone. I enjoyed my overall process on the site.

Thumbnail of user winkieg
GB
5 reviews
13 helpful votes
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June 4th, 2019

I used CheapOair during six times. Then once I had a bad experience with them so I can't recommend this website anymore.

Thumbnail of user laurieh18
Canada
1 review
0 helpful votes
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March 31st, 2015

I use cheapo to do all my personal vacation bookings. Prices can't be beat and very easy to use the web site.

Thumbnail of user pierres20
Canada
1 review
1 helpful vote
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March 4th, 2015

I AM impressed by the ease in booking on the website and the follow up post flight. I rate CheapOair in the top of the other booking sites I dealt wit in the past. EXCELLENT!

Thumbnail of user leontiens
TT
1 review
0 helpful votes
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January 27th, 2015

CheapOair gave me my best Christmas in years by showing me the cheapest rates and the best flight to fly over 16.000 miles to my family.

Tip for consumers:
CheapOair is a site you have to check before you book any flight you want.

Service
Value
Quality
Thumbnail of user robl33
Canada
1 review
0 helpful votes
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February 12th, 2015

The booking process was easy, the flight prices were the most competitive. The entire trip went without a hitch.

Thumbnail of user baqarr
Canada
1 review
0 helpful votes
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January 8th, 2015

I liked this company's service very much. Had no problems during my trip. Would like to buy my ticket from them for my netripxt

Tip for consumers:
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Service
Value
Shipping
Returns
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Thumbnail of user tonyr78
Canada
1 review
0 helpful votes
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July 24th, 2016

Used Cheapo air and had a great experience. They found me the best price and the process was very smooth and fast. Will use it again.

Thumbnail of user brandiw5
Florida
1 review
5 helpful votes
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December 17th, 2015

I recently booked a one-way tx on CheapOair for the 9th of December. When I arrived at the Yuma Airport I was told that my flight was booked for the 16th. I thought there is no way I booked the wrong date? To change my flight it was going to be $450.00. The Lady at the counter then explained to me that I was the 4th person for that flight that this had happened to that day. I talked to one of the other passengers trying to figure out another flight and he was trying to call CheapOair to explain and they were less then helpful. So I found a flight out of Phoenix for $158.00 which was 3 hours away. A rental car 38.00. A hotel for $214.00. Not to mention the original tx for $204.60. When my husband called that day they said that there was nothing they could do. He asked to talk to a Supervisor and he was told She would be calling back. Never called back. I called today and after almost an hour with most of that on hold time I was told that they would be crediting my account for $24.00 in 7-14 business days. I told him the expense it cost me and he then offered me another $26.00. "The best he could do". $50.00 for almost $500.00 in expenses and headache! I would have been happy if they would have offered a refund on my second flight out but they wouldln't even do that. I fly alot and have never encountered such a horrible experience. I will not be using this site again. Be Careful...

Thumbnail of user jordanw18
Canada
1 review
1 helpful vote
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April 1st, 2015

I would recommend this to everyone i know i always get a low price and coupons when i book with them... big help when you work in the oil fields

Service
Value
Quality
Thumbnail of user maryr202
Canada
1 review
1 helpful vote
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January 6th, 2017

Service agents are very friendly and accomodating. We needed to rebook our flights and they helped us chose the best options available.

Thumbnail of user deniseb39
Canada
2 reviews
0 helpful votes
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May 26th, 2015

Fast, easy and great deals. Used Cheapo Air a few times and have never been disappointed. Try them, you'll love them!

Thumbnail of user susannar4
Canada
1 review
0 helpful votes
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July 27th, 2016

For many years, my family uses your company. You have the best deals available - when we have questions, you respond well.

Thumbnail of user shawnac10
Canada
1 review
0 helpful votes
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May 21st, 2017

I always book with CheapOair because it's always the cheapest site for tickets. It's also super easy to navigate their website.

Thumbnail of user miladaz
Canada
2 reviews
1 helpful vote
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December 22nd, 2017

I tried booking and prices on other sites and I always come back to cheapoair.
The site offer variety of choices.

Thumbnail of user idowua6
Canada
1 review
2 helpful votes
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January 24th, 2020

I bought a ticket for a flight from edmonton to lagos nigeria. No ticket was issued despite several calls and promises

Thumbnail of user kakn
Canada
1 review
0 helpful votes
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March 3rd, 2016

I had a very good experience with the site. It was great, and I got informed each and every sector of my flight.

I strongly recommend this web site

Thumbnail of user travelinge
Canada
1 review
0 helpful votes
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September 22nd, 2016

I always buy my tickets through cheapoair and they have never let me down. I am always guaranteed a low price on a good airline.

Thumbnail of user andradao
Romania
1 review
0 helpful votes
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September 28th, 2022

Hello! My name is Andrada and i want to make a complaint about my first and my last experience with cheapOair.
I have bought a return ticket to Canada and back home to Romania and in my last days before my departure i received kind of 4 e-mails with flight modification and cancelletion. I was very confused, because i didn`t know when i will return back home. I tried so many times to reach some agent in order to get one valid ticket but all i got was holding line until the call ended. I waited for few times kind of 2 hours to talk with somebody having no success. The call was redirected to New York and i had to pay 100 $ bill.
Then i`ve tried to use live chat and i was redirected to many agents untill my chat ended. The employees told me the airline company has cancelled my flight but it wasn`t true because i have talked with them. Then they told me there is no flight for the next month, and they are truely sorry. Then they told me that I have to pay 600 $ more to receive a new ticket.
It was a very unpleasant situation for me, and I was about to lose my job if i didn`t return home on the initial date.
In conclussion is very hard to speak or chat with just one person that can resolve your problem and I think some of they take advantages of the situation in order to force you pay more money.
I was very disappointed and I`m never going to use your servicies again.

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CustomerService C.

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