• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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Reviews that mention popular keywords

customer service (88) cheapo air (23) book flights (30)
Thumbnail of user dorise4
Canada
1 review
0 helpful votes
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April 16th, 2015

Easy to book. Good price, excellent customer service. The time I need.
One thing they have to make it more helpful when someone did mistake spelling names, free of charge.
Please highlight what ever country need visa before we book our ticket not after.

Tip for consumers:
Make sure the date ,and names correctly ..because this site charge 25 dollars for correcting info .

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Value
Shipping
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Thumbnail of user brendam142
Minnesota
1 review
0 helpful votes
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June 11th, 2017

A friend told me about this website and that's I'll I have been using for 6 years now! Always find the cheapest and comfortable flight in hear from Cancun to Costa Rica! Love it and helpful service when needed too. 110% recommend it.

Thumbnail of user ranas13
Canada
1 review
0 helpful votes
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April 9th, 2017

Awesome experience. Loved the great price and service! Me and my family have already trashed the contact numbers of any traditional travel agent to book air tickets. From now on, it will be all done online. Big thanks to Cheapoair!

Thumbnail of user matthewp50
Canada
1 review
0 helpful votes
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November 7th, 2016

I shop around: priceline, expedia, whatever, but Cheapoair always seems to have the cheapest prices. And their service is great. They've always helped me out when circumstances have required a change to my booking. Would definitely recommend.

Thumbnail of user sekyent
Canada
1 review
1 helpful vote
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March 4th, 2015

Cheap o air was indeed cheaper than most of the other fares online. The online booking is easy and direct. And you also get notification emails promptly. I had a few questions and I called their customer service which was super efficient, no long waiting queues, plus they were extremely helpful!

Thumbnail of user xianp
Canada
1 review
0 helpful votes
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April 15th, 2015

If you really want to keep your vacation in budgets, spend less and enjoy more or at least average service, cheapoair is my choice. Compare with other sources, price is the key. Cheapoair really made it!

Thumbnail of user carolm144
Canada
3 reviews
0 helpful votes
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July 9th, 2016

I am 70 years of age and had to make a quick trip we had a 3 hour delay and the staff were awesome they made sure everyone knew what was happening and booked all of us on other flights. Very pleasant. I would definitely fly with them again.
Carol

Thumbnail of user agnesm9
Canada
1 review
0 helpful votes
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August 4th, 2016

My experience in booking with CheapOair is very positive. I did not have a problem filling up the online form and had received confirmation of my booking immediately. The cost of the return ticket from Toronto to Los Angeles was also reasonable. It gave me different options on the flight.

Thumbnail of user prems
Canada
2 reviews
2 helpful votes
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April 30th, 2015

Never easier to have a worry free and shop the best savings without having to hop numerous websites for the best deals being offered online and enjoy this great way of traveling to your choice destinations knowing everything was handled by friendly and professional yet courteous employees. Travel with peace of mind.

Thumbnail of user liatc
Canada
1 review
6 helpful votes
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December 2nd, 2014

I think the website is great and has lots of options. Offered really great deals and great prices. However, emailing the call centre as requested in your emails to confirm a car rental, became a hassle. Website says an agent will respond within a few hours, NO one ever responded to the email or called me back, as to why the credit card wasnt confirmed. I ended up calling 2 days later... that was quite frustrating, especially since it was your site telling me to confirm and contact someone to call me back.

Thumbnail of user frankn20
Canada
1 review
1 helpful vote
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November 20th, 2015

I was searching a competitor's website for flights to Cancun and CheapOair price comparison window popped up showing me I could get a direct non-stop flight on a major airline for $50 less than anywhere else. Of course I took the offer. Booking was a snap, even though it was my first time, and CheapOair kept me fully up to date on my reservation right up until flight time, and beyond.

Absolutely no complaints at all but how on earth do they make any money?!

Thumbnail of user katherineg7
Florida
1 review
0 helpful votes
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February 22nd, 2015

We have used CheapOair web site on numerous occasions to book our flights. The web site is user friendly and the prices are competitive if not lowest. We has never been a problem with these reservations. We will continue to use there services. K-M G Canada

Value
Thumbnail of user belindae
Canada
1 review
0 helpful votes
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September 29th, 2016

I booked our trip to Morocco and it was a high speed processing. No more stress in looking for cheaper air ticket. It is not my first time to book in Cheap O Air, because the prices are cheaper than any other website. I'll recommend it!

Thumbnail of user jlaraineh
Canada
1 review
0 helpful votes
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March 20th, 2015

I had made a booking error Re: flights for my spouse and myself. Your agent corrected this concern, accessed flights that would save us travel time, and our prices were very comparable with other companies online. The only concern we had was that my husband and myself were not seated together on most flights, therefore a little stress was added as we had to request new seating arrangements pre flight.

Tip for consumers:
I would certainly enlist the help of the people from this company for our next holiday.

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Value
Quality
Thumbnail of user craigr25
Canada
1 review
0 helpful votes
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March 9th, 2015

We booked our flights to the UK plus a car rental on line and found it so easy and straight forward. This was done within a few days of travel and it all went so well including reserving our seats at no cost. This was my first time using CheapOair but will not be the last.

Tip for consumers:
Even if you are not computer savvy you will find this a simple process.

Value
Quality
Thumbnail of user nayyeri
Canada
1 review
4 helpful votes
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May 14th, 2015

I had traveled through cheap-o-air. I was really happy about attitude and dealing with customers. They do not mind even if you bother to ask some questions again and again at different time. This company gave me the seats as I desired and I did not feel any kind of trouble while going from Canada and back to Canada. I had also referred my couple of friends, who also gave me very positive comments about cheap-o-air. Best customer service is secret of success of this company. Few years back, I traveled through a travel company located at North Service Drive, Mississauga and their service made me mad and crazy. I personally recommend cheap-o-air to everyone and try it once. Thanks

Thumbnail of user nathaliep2
Canada
1 review
0 helpful votes
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August 14th, 2016

When the original airline changed the flights to a combination that was going to be tiring, staff at CheapOair were very good about finding an even better option at the same low price they had originally quoted.

Thumbnail of user sathyak1
Canada
1 review
0 helpful votes
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January 4th, 2017

I booked my flight and hotel stay with cheapoair, during my recent domestic trip from Toronto to Montreal. I had no issues or hassles. The site provides a lot of good options and easy to use. Also when I called the telephone rep was helpful too. Overall very satisfied with the service.

Thumbnail of user aland45
Canada
1 review
0 helpful votes
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March 19th, 2015

Realizing that I made an error while making our reservations, I talked to customer service at Cheapoair and they worked hard to get my refund although it was a non-refundable ticket. I needed to make a name change on one of the tickets and they told me it may not work as I would have to cancel the original ticket and purchase a new one. They were in constant contact with the airline and just prior to our departure date they came through. Awesome work!

Tip for consumers:
Don't forget to double check all your information prior to submitting your purchase. Although it worked out for us, that may not always be the case.

Service
Value
Thumbnail of user robertj75
Canada
1 review
0 helpful votes
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May 6th, 2015

Finding, booking and transacting was a smooth experience. Cheap O' Air provides notifications as well as all pertinent details when booking and preparing the tickets. I definitely recommend this site to others looking to book flights.

Thumbnail of user shirleyp40
Canada
1 review
0 helpful votes
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August 11th, 2016

This site provided a lot of options for a cheap flight to British Columbia, Canada, with only one stop over going to our destination and direct flight coming home. I will definitely use this option the next time I fly.

Thumbnail of user antoniaa3
Canada
1 review
0 helpful votes
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June 12th, 2016

CheapOair has the best travel agent that will find a way to get your money's worth. Aside from being attentive to your requests, they would recommend the best deals you could ever imagine. I've been using CheapOair over the years because they are trustworthy and reliable. Kudos to those staffs that's making this agency the best in the business!

Thumbnail of user kevinb50
Canada
1 review
1 helpful vote
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March 11th, 2013

Cheapoair was very prompt with their flight confirmations. When a conflict with the itinerary was noticed, they gave us options to choose from for alternate flights, instead of just giving us the most convenient. This was greatly appreciated. I would certainly consider booking future flights with them.

Thumbnail of user lizp21
Canada
1 review
0 helpful votes
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March 27th, 2015

This was the first time we had booked with cheap o air. It was recommended by a friend.
The only problem... I had difficulty booking on line & when I called & talked to an agent the price kept going up. At the end I don't know if I got a deal or not.
That being said everything went smoothly & we didn't have any problems.
I was impressed that they followed up after we got home to see how our vacation was. That was a first!

Tip for consumers:
Check prices with a few websites before booking.

Service
Value
Quality
Thumbnail of user naheedb
Canada
1 review
0 helpful votes
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December 22nd, 2014

This was my first experience with Cheapoair and I was totally satisfied! This service was referred to me by a friend who always uses their service since he revels a lot for both business and pleasure. Not only did I get a good rate, I got all the information I needed as well as fast booking. The customer service rep was very professional and courteous. I would highly recommend "Cheapoair"!

Now I know where to go for all my trip arrangements.

Tip for consumers:
Just give it a try. I guarantee you will be very happy with their service!

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Value
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CustomerService C.

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