• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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customer service (88) cheapo air (23) book flights (30)
Thumbnail of user rishiv1
Canada
1 review
0 helpful votes
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July 13th, 2016

They helped to get me cheapest and best tickets and saved almost 1k dollars on my return trip to India

Thumbnail of user arlenem8
Canada
1 review
0 helpful votes
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April 21st, 2015

I would like to say that when ever I have phoned to book flights with CheapOair it has been a pleasant experience.

Thumbnail of user theresen31
Canada
2 reviews
0 helpful votes
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November 17th, 2023

Was on the phone with customer service from 11:30am until 4:40pm without any resolution on my flight that was canceled

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Thumbnail of user andrewy13
Canada
1 review
0 helpful votes
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October 30th, 2016

This is the first time I have used CheapOair and found the website easy to navigate and the booking was everything they said it would be

Thumbnail of user wendyc299
Canada
1 review
2 helpful votes
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September 1st, 2019

We bought a ticket when my father-in-law had a stroke and made SURE that we checked off the cancellation insurance as we knew we might need to change the dates of return. The cancellation insurance took a while to finish going through and I did not want to exit the site until I knew we had it confirmed so I called a cheapoair service rep and explained that we needed the cancellation insurance and why and she said "no problem, it is showing your purchse on my end so go ahead and exit the site". She did warn us to make sure we checked with our cc company as it was a pending transaction. We did and all was well. BUT cheapoair refused to honor this, and more or less stole our return ticket and the insurance they suggest (even while waiting on hold) that you purchase. After 3 hours on hold and various attempts by both my husband and I, we gave up. Based on there arguements against allowing us to make a change in flights, it appears you need to purchase TWO, yes TWO cancellation insurances in order to change your ticket. BIGGEST CHEAPSKATES ever. Guess that is where the name comes from. We have DONATED our ticket and insurance to them as obviously they seem desparate enough for the money that they find it necessary to scam customers even after their service rep tells you all is in order. My whole family will have to return now for the funeral but there will be NO WAY we would EVER book with them again. Enjoy your little reward CHEAPO as you lost much more than you gained with us!

Thumbnail of user chrisd654
Portugal
1 review
0 helpful votes
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September 12th, 2019

I highly recommend cheapOair.ca
Great service and good prices. Very easy site to maneuver and very user-friendly also.

Thumbnail of user atzev
Canada
2 reviews
1 helpful vote
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December 4th, 2015

We have no complains about booking with cheapOair, they are very competitive and very often the cheapest with the airfares.

Thumbnail of user marissad4
Ohio
1 review
5 helpful votes
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May 16th, 2017

I have always used Cheapoair to book flights. In the past they have been the most inexpensive option and reliable. However, this past trip I booked things went south. I booked a trip online and a few hours later, after reviewing my confirmation email, I realized I had chosen the wrong returning time. I called Cheapoair and spoke with a representative about changing my returning time. He informed me I would have to cancel my flight and rebook for a $50. Okay, not a huge issue, I suppose this was my fault. While on the phone with this man, he continuously tried to up sell me on other flights for different dates. I told him numerous times I needed these exact dates, I was merely looking to changing the time of departure on the date I needed. I wanted to make sure my flight was booked while we were still on the phone so I booked the flight on my computer and asked him if everything looked correct on his end. I read the dates and times to him several times and he confirmed everything was accurate. Fast forward a week and I'm reviewing my confirmation email and I realize the dates were the same dates the agent was trying to sell to me on the phone! I have currently called several times trying to resolve this issue. I've been hung up on and also told there is nothing they can do. This issue was absolutely NOT my fault and the company is unwilling to try to fix the issue. No remorse. They have their money and that's all that matters right? Now ON TOP of all of this, I am STILL waiting for my refund for the first flight I mistakenly booked. It has been past the 14 days they ensured, which is an unheard of amount of time for a refund for a flight. Usually 3-5 business days. I will NEVER book through Cheapoair. They lost a loyal customer, and I truly believe they couldn't care less.

Thumbnail of user patsyb6
Canada
1 review
0 helpful votes
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December 24th, 2014

I was please with the attention given when I book with cheapoair. So please this year we booked with cheaopair four times

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Thumbnail of user shamsheerk
Canada
1 review
0 helpful votes
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April 13th, 2017

It was great price for the flight and was very easy for me to get the destination I wanna choose for stay over and great timimgs

Thumbnail of user wendyk3
Canada
1 review
0 helpful votes
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January 28th, 2015

So easy to navigate this site. And I was elated to find such a "cheap" return flight to Florida lat minute AND for Christmas holidays!

Tip for consumers:
Check daily ...

Thumbnail of user josephv26
Canada
1 review
0 helpful votes
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February 7th, 2017

Very easy, fast and flexable. Helpful agents if you need to change your booking, best prices i have found

Thumbnail of user marieevej
Canada
1 review
0 helpful votes
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March 26th, 2015

Excellent service, fast and very good price! I will recommanded all the way this company for my next trip plan:-)

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Value
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Thumbnail of user briana66
Canada
1 review
0 helpful votes
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March 12th, 2015

The site offers great price ranges and a lot of options to get just what you need for arrival/departurs.

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Value
Thumbnail of user dong56
Canada
2 reviews
0 helpful votes
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January 2nd, 2016

Tried Expedia, but eventually was led to CheopOair. Liked the price, booked it, received email and ticket. That easy.

Thumbnail of user leenah
Canada
1 review
0 helpful votes
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May 19th, 2015

Now I can easily book my tickets in the comfort of my home and I am really satisfied with the service cheapOair is providing

Thumbnail of user paraschivap
Canada
1 review
0 helpful votes
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June 5th, 2016

I WAS VERY SATISFED TRAVELING WITH CheapOair.ca, and it is not the first time. I did the reservation on line and in the past time for my son also. Thanks for all. Mrs. Paraschivoiu

Thumbnail of user michaell232
Canada
1 review
0 helpful votes
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October 15th, 2016

Cheapoair booking was smooth, easy, and allowed me to book the times, prices and airlinesthat worked for me. My newife way of booking flights!

Thumbnail of user prestand
Canada
1 review
1 helpful vote
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April 2nd, 2015

I have been using CheapOair since quite sometime now and I have no hesitation in using your services going forward.

Thumbnail of user mehdib6
Canada
1 review
1 helpful vote
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November 16th, 2012

CHEAPOAIR.CA Price was great and very good custumer service. I recommended to my friends and family!

Thumbnail of user willij6
Florida
1 review
0 helpful votes
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June 30th, 2022

After providing emails detailing refund, refund not made. Covid 19is not an excuse to keep my money.

Thumbnail of user dejaht1
CustomerService C. – CheapOair.ca Rep

The airlines determines wether or not they would refund, those are airline rules and not Cheapoair. You can check back with the agency to see if the airline has changed their policy since the cancellation of 2 years ago.

Thumbnail of user kenh90
Canada
1 review
0 helpful votes
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September 1st, 2017

This company is very good i use them all the time. Service was great and timley. I would definatly use this company again.

Thumbnail of user akhils2
Canada
1 review
0 helpful votes
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May 29th, 2015

I like to book with cheapo air becoz i can choose which way i want to go and variety of flights and layover and prices.

Thumbnail of user niveditham1
Canada
1 review
1 helpful vote
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September 29th, 2022

No response to your refund request. Its been 8 months that I am fighting for my refund with these guys. "PLEASE DONT TRUST THEM"

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Value
Shipping
Returns
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Thumbnail of user galen84
Canada
1 review
1 helpful vote
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November 25th, 2014

Trip went well going out from Abbotsford, BC but coming back had a crying baby all the way home from Edmonton, Alberta

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Thumbnail of user dejaht1
CustomerService C.

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