• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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Reviews that mention popular keywords

customer service (88) cheapo air (23) book flights (30)
Thumbnail of user carolyng21
Canada
1 review
0 helpful votes
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November 19th, 2015

When I booked my last ticket, the phone accidentally hung up and the agent was able to call me back promptly and provided information in a timely fashion. Pleasant and friendly and explains processes well.

Thumbnail of user clarianh
Canada
1 review
0 helpful votes
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October 15th, 2016

This was one of the easiest experiences that I have had in booking a trip. There were no surprises and the actual booking was as easy as 1, 2, 3! We were able to book flights, parking, a hotel, and rental car all from this one site. I would absolutely use this site again for any travelling that we will do. The best part was that there were no negative surprises and everything was as we expected it to be, truly a great experience.

Thumbnail of user valf10
Texas
1 review
0 helpful votes
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May 28th, 2016

I travel on business frequently and do my own arrangements, often last minute. I have used many other travel sites, but have found CheapOair to be the easiest and cheapest. On my last booking, I made an error involving flex fare dates and the customer service department was very efficient and helpful in getting it corrected without penalty. I will continue to use CheapOair for my future travel needs.

Thumbnail of user agnesv4
Canada
1 review
0 helpful votes
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November 30th, 2016

Both my husband and I have found that when we travel, and we do a lot of this as our kids are both studying overseas, that Cheapoair always provides the best options to meet our needs. They give a vision of flights that are available at different price points and then they are able to connect with hotels and car rentals. I will continue to tell all my friends and family about the service provide by Cheapoair

Thumbnail of user markb1940
Texas
2 reviews
2 helpful votes
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June 12th, 2020

I wrote a review on here about three weeks ago that CheapoAir was not responding to my requests for help in cancelling several flights I booked with them earlier this year when I cancelled my Asia tour and flew back to the US. They just kept sending me emails about flight being cancelled and changed and did nothing. After they saw the reviews I wrote here and Trust Pilot their management team called me! I almost dropped the phone! After that they were extremely helpful and I have since been getting refunds for the flights. On a side note, I also booked a Europe tour and US and European based airlines have not been offering refunds, just credits on future flights... so beware! So... in the end, I must give CheapAir a compliment on resolving my issues and getting me refunds on some expensive flights!

Thumbnail of user derrickd18
California
1 review
1 helpful vote
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December 5th, 2017

CheapOair is now my go to website, due to deals and kindness of the company. Anytime I have a question or miss something like picking my seats on a flight, a real kind human calls me and helps me out. I find that quite nice.

Thumbnail of user rosev6
Canada
1 review
0 helpful votes
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December 22nd, 2014

On Dec. 7,2014, we returned home on a flight booked thru CheapOair. This was our third booking thru CheapOair and again every thing was as it should be. I am not very computer savvy but I was able to follow the steps and complete our check-in, pay a lower rate for our luggage, pick our seats and print our boarding pass! If I can do this, everyone can!

Tip for consumers:
Just follow the steps, it is easy, you can even rent a car and pick a hotel at a great rate if you do it at the same time as booking your flight

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Thumbnail of user christineg77
New York
1 review
0 helpful votes
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May 22nd, 2017

First they called at a respected time of business. She made me feel special and offered me an extra coupon. The fact her vioce was so calm and Peaceful was a bonus. I will be using Cheap o air in the future. Hopefully back to France where my son is living. Thankyou Christine Garner

Thumbnail of user calumc3
Ukraine
12 reviews
38 helpful votes
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May 28th, 2018

Booked my ticket on a Fri, received the confirmation screens and emails.
They proceeded to spam me with emails offering hotels and car rentals over that weekend. So naturally, I ignored their emails. Then Monday they emailed saying that my booking wasn't secure, that they needed to talk. I noticed this email 2.5 hours before my flight departure when trying to log into their site to check-in. Turns out they had cancelled my ticket! To add insult to injury, I had to put up with their Indian customer disservice, where their 'supervisor' wasn't much better than his staff. I travel for a living and have used the same card with tens of other flight websites and companies over the years - never once an issue. So there's no valid reason for their not processing my payment, or for them contacting my bank directly.

I ended up having to spend my day on a bus. Is your flight worth risking not flying?

Thumbnail of user madeleinev
District of Columbia
2 reviews
5 helpful votes
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April 11th, 2015

When I booked flight to Toronto my friend happened to accompany me, so we booked seats simulteniusly. It appeared that I payed $17 more than him for no reason. Later on I saw on reddit that booking companies might increase ticket price if you are using an apple device because their marketing department think that apple owners wealthy people and they can charge more from them. Be aware!

Thumbnail of user modassira
Indiana
1 review
6 helpful votes
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August 7th, 2020

Since lasat more than 03 months i am waiting for my refund, but everytime i call and send email, i m told it will take 05 to 07 business days. I am very disappointed with customer service. During this hard financial situation, my ticket money is blocked there and no effort from Cheapoair Canada, to get it back.

Thumbnail of user frant8
Canada
1 review
1 helpful vote
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November 17th, 2014

My flight to Quito was on time, the connection in Panama efficient, and Copa Air served food and checked up to two pieces of luggage free. CheapOair found me a great price, and the trip was smooth. Excellent in all ways!

Thumbnail of user victoriac23
Canada
1 review
0 helpful votes
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February 11th, 2015

I have been dealing with CheapOAir for a number of years to book flights to the Philippines for myself and my family. They give me good service and resolves my issues and answers my inquiries in a timely manner. It has given me relevant and current status on my flight schedule i. E. changes in departures and arrival times. I do not hesitate to recommend this site to friends and family.

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Thumbnail of user scottm97
Canada
1 review
0 helpful votes
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December 26th, 2014

Well CheapOair name speaks volumes, it was the lowest price I'd viewed, so why not go for it. It was a seamless and simple process taking a few moments to review, reserve and acquire. I will do it again. Scott McCreadie.

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Thumbnail of user melaniec24
Canada
1 review
0 helpful votes
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October 22nd, 2015

I started using CheapoAir when I came to university. I use it now to book all my flights which is approximately 4 a year. I have never had a problem with this agency and always get the best deal on flights!

Thumbnail of user mr868
Canada
1 review
3 helpful votes
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February 16th, 2023
Verified purchase

It is not recommended to use CheapoAir. Cheating people. I got a direct ticket, but in the airport while checking in, I learned it had a stop. I paid extra for free cancellation, but the system didn't allow me to do so. It's just wasting money and time. I called Cheapopair, but I got no assistance and/or solution.

Tip for consumers:
Not useful; not recommended. Cheating people and stealing money from our pockets

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Thumbnail of user dianes50
Canada
3 reviews
4 helpful votes
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March 6th, 2015

We had decided to take an extended vacation after an emotionally exhausting year. In an effort to cut cost we hit the internet to find reasonable airfare rate from Saskatchewan, which can be difficult. After spending a lot of time on the different televised search engines, I had decided to just surf around. There on a local home page was a link for CheapOair! It was all very easy from there. After booking we would get notifications and about 3 wks before our departure date we were notified that there was a more direct flight home. Change our return flight with a phone call and we were set to go!

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Thumbnail of user lisaf88
Canada
1 review
1 helpful vote
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November 20th, 2015

I've been using Cheapoair for years and it's easy, friendly and I love the reminders about my trip. Prices are as shown including taxes and their costumer service is fantastic. I accidently confirmed two flights to Rome in a different currently and called a few hours after I noticed and they didn't hesitate to refund the payment. Thank you - Lisa

Thumbnail of user marjoriec5
Canada
1 review
6 helpful votes
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August 10th, 2015

I have used CheapOair to book flights to Perth Australia and find the web sight easy to use and staff are always available to answer my questions. I am given a good selection of flights, prices and options of travel which I appreciate as travel to Perth can be onerous. I enjoy having the option of different flight paths in case I wish to stop over in different countries. I also found the insurance company would sell me cancellation coverage that covered my blind husband if I got ill. That is a very big bonus that paid off the last time we travelled. The insurance company was fantastic to deal with. We are very happy with CheapOair.

Thumbnail of user marl562
Canada
1 review
0 helpful votes
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June 29th, 2015

I have been booking my flights through Cheapoair, for about 2 or 3 years now, I am so happy I found this site on Internet! Couldn't believe the amazing deals they have, and how much cheaper it is to book my flights with them!

Thumbnail of user atifa2
Canada
1 review
0 helpful votes
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December 29th, 2016

Cheapoair has one of the best booking options available.
Versus priceline and hotwire - they have the option for CAD dollars which saves me from exchange fees - and also their website features easy to use methods to change options between varried departure and arrival flights

Thumbnail of user douglasw7
Canada
1 review
1 helpful vote
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November 17th, 2012

Booked a flight from Ottawa Canada to Hawaii via Cheapoair.ca and was extremely satisfied. The price (by far) was fantastic. Everything went as per the schedule with all flights on time with absolutely no surprises. We will certainly use Cheopoair again to book flights.

Thumbnail of user wendyj12
Canada
1 review
0 helpful votes
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December 13th, 2014

I had a positive experience with Cheapoair in booking my trip to Western Canada. They answered all my questions and offered me the best deal. The trip was as expected with no concerns left unanswered. I would definitely fly Cheapoair again, esp if they keep offering great deals to the places I want to visit.

Tip for consumers:
Be very certain that you are not going to change or cancel your flight for non urgent reasons.

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Thumbnail of user kashifz1
Canada
1 review
1 helpful vote
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April 8th, 2015

One of the best website for cheap air tickets, its not only cheap its actually 110% recommended. I forwarded this to many of my friends and families an they all booked it from cheapoair.
Best tickets ever.

Thumbnail of user siddiqaa
Canada
1 review
0 helpful votes
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March 17th, 2015

They offer many options for cheap rates, Give lots of flight choices & let us select.
Best of all they top it with personal integration & we can speak to a person to clarify doubts.
This is very important for seniors
I always use Cheap O Air & I am happy I do!

Tip for consumers:
Cheap O Air is the best !

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