• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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Reviews that mention popular keywords

customer service (88) cheapo air (23) book flights (30)
Thumbnail of user catherineb48
Canada
1 review
0 helpful votes
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June 2nd, 2016

I have been searching for best prices and have consistently found CheapOair to have the lowest. The best part of this is that when I call the 800 # I always get helpful and kind service. Thank you! I tell all my friends and family about CheapOair!

Thumbnail of user terriannh
Canada
1 review
1 helpful vote
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December 10th, 2015

I always use Cheapo air when searching for flights. They have the best rates and always have discounts/promos which helps to further reduce cost. The system is easy to use and customer service is always excellent in addressing any concerns.

Thumbnail of user robertab13
Canada
1 review
1 helpful vote
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October 17th, 2015

I just read the "thieves" review by Chris L. He experienced the same "rip off" that I had from cheapoair.ca. However, he was lucky that he received some compensation and a response to his review from cheapoair. I received neither! Just a further update cheapoair: my father passed away.

Thumbnail of user elenab31
Canada
1 review
0 helpful votes
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October 23rd, 2016

I have used cheapoair website for many years for booking international and local flights. I have had only a good experience. The customer service is always helpful, polite and respectful. The website is easy to search, understand and navigate. Booking is easy, prices are competitive. Would recommend to everyone!

Thumbnail of user terryc16
Canada
1 review
1 helpful vote
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November 21st, 2012

This is our first booking with cheapoair and it was a good experience. They offered the best price of all the airlines we looked at. The web site was easy to use. We had the ability to changes seats if some seats were still availablel. The communication from them during the whole process was excellent. This is our first trip where we had no flight problems. We will use them again.

Thumbnail of user christianel
Canada
1 review
1 helpful vote
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December 5th, 2014

Relatively easy, and less time consuming. CheapOair was recommended by friends, and I was pretty satisfied with the results. I booked a flight for one of our employees for business and it was easy, it took me about 20 minutes to find the flights, book the flight and print the confirmation.

Tip for consumers:
This was my first time booking a flight on CheapOair and it was relatively easy. Take your time, pay attention to the import details and Voilà!

Service
Value
Quality
Thumbnail of user sandrinea7
Arizona
1 review
1 helpful vote
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September 11th, 2021

Please don't buy a flight ticket from this company: I saw a $500 ticket after I put my credit card they charged me $789. This is a Fraud
When I call to complain they act like the phone was not working and the cut the line…. My first and last transaction with them. I will contact my credit card about this issue. This is a Fraud
I will make sure that everybody that I know on this earth do not buy ticket from this company.

Thumbnail of user bijuv
Canada
1 review
1 helpful vote
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June 12th, 2020

All airlines are cancelling/changing ticket dates free of cost due to COVID-19. But Cheapoair still charges their customers with a change fee ( at least CAD 35) to make these changes. What a shame! The whole world is hit by COVID-19, and cant they wave off these change fees? Interesting!

Thumbnail of user justineb10
Canada
1 review
0 helpful votes
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March 28th, 2015

Cheapoair was the best deal I could find after searching many other sites. Plus their website was easy to navigate. I would recommend Cheapoair to my friends and family and I will use them in the future.

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Thumbnail of user chanak1
Canada
1 review
1 helpful vote
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July 9th, 2013

I had booked my flight on my credit card only to find out that my payment had not gone through. So my card was declined. They called me automatically to let me know that this had happened and offered to put my flight on hold. Which was quite amazing. The service was impeccable. They helped me get to where I needed to go.

Thumbnail of user angeliquea1
Lebanon
1 review
0 helpful votes
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December 20th, 2014

With Cheapoair I enjoyed huge savings on my plane ticket... but more importantly, I was very pleased with the response of the customer service agent who assisted me over the phone, Very professional! It felt as if I was dealing with my travel agent...

Thumbnail of user lawrencet17
Washington
1 review
0 helpful votes
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September 1st, 2016

Finding and booking a ticket with Cheapo Air was very easy. Plenty to choose from for the dates and destinations I was looking for.
The communications from the company were Goldilocks- not too many, not too few, just right.And they were clear, to the point, and easy to understand.
I would do it again.

Thumbnail of user yennys
Virginia
1 review
1 helpful vote
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November 19th, 2014

I liked the customer Service Response When I Booked The ticket. Patient, nice and friendly.
I was so happy so keep doing good job to serve the customer by on line.
I will tell my friend to book on line the same what I did.
Thank you guys.

Thumbnail of user davidn126
Canada
1 review
0 helpful votes
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February 11th, 2017

I've been using CheapOair.ca for many years for my family and myself. They've been providing cheap flights for us to and from the Caribbean. I've told countless people it's the best way to get a great deal on flights.

Thumbnail of user cr7081194
Canada
1 review
0 helpful votes
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October 8th, 2023

Bought tickets from here, now they keep taking money from our bank account, when we called they have lots of excuses and say that the money taking is for this and that! What a horrible experience everything is a nightmare. If this keeps happening we will have to sue them. Or we will contact the media, they need to stop scaming people. Enough is enough they should be reported. STop taking people money with your ridiculous hidden fees.We will make this viral!

Thumbnail of user andrewl115
Canada
1 review
0 helpful votes
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August 2nd, 2016

Was brought to your service by a friend that uses CheapOair on a regular basis.
I was not disappointed. I booked our flight by phone and the service was excellent. Our family will definitely use CheapOair again for our future travels.

Thumbnail of user johnl221
GB
1 review
0 helpful votes
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April 23rd, 2015

I booked 4 flights to Bangkok with this company. Although I made a mistake with one of the passengers names and had to pay a charge they sorted it out for me and gave me a little discount to compensate me.

Tip for consumers:
Great flight prices

Service
Value
Thumbnail of user brentl
Nevada
3 reviews
2 helpful votes
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March 28th, 2012

I recommended my Sister in Law to this site for her trip to the States. The cost of her flights for the times and dates she wanted were the best compared to other Travel Websites. She is now recommending Cheapo to her friends.

Thumbnail of user robertg80
Canada
1 review
2 helpful votes
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November 14th, 2014

I was very impressed how easy it was to book, i like to give the person in india 5 stars as well great job.,< very friendly very professional>
The price was very good, considering i had to fly on such short notice.
I definitely will use cheap air again, maybe sooner then i hope to, health reasons.

Good job cheap air

Robert b grawehr

Thumbnail of user akshayr3
Canada
1 review
0 helpful votes
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December 2nd, 2016

It's a money saver. I receive the optimal quote which is the cheapest, lowest layover time and stopovers, and flight duration.
It's just so quick in booking and confirmation that I could not even imagine. It's my choice and the best choice for domestic and international flights. Cannot think of anyone else than cheapoair when on vacation and business travel.

Thumbnail of user padmar
Canada
1 review
0 helpful votes
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February 6th, 2015

It is great service. This is the first time I booked the ticket in online. Then I called the cheapOair and they gave the great service for me. They have explained everything nicely and so politely to me. I am so happy for their service. I'll continue to use CheapOair for reservation my tickets from now.

Tip for consumers:
Devni Jayasekera, Padma Rathnayake

Service
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Thumbnail of user dorothyl10
Canada
1 review
0 helpful votes
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March 19th, 2015

I have been using CheapOair since February 2011. I was sceptical at first, by the name :) However I have booked quite a few trips since and have never been disappointed. The prices are competitive and the web site is very easy to navigate. I have spoken with CheapOair on the phone and everyone has been most helpful and pleasant if I had a question. I have recommended CheapOair to friends and family and will continue to do so.

Service
Value
Quality
Thumbnail of user rosiea5
Canada
2 reviews
0 helpful votes
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March 23rd, 2015

I have always used Cheapoair because they have the best deals and promotions, I have never have any inconvenience with them! I strongly recommend them! Plus their customer service agents are very helpful.

Thumbnail of user indrawatis
Canada
1 review
0 helpful votes
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October 20th, 2016

I have to say that it's the first time I have received such impeccable service, good incentives, I stand by my own slogan " a satisfied customer is better than a prospective buyer" although I will not hesitate to refer new customers.

Thumbnail of user jordanw31
Colorado
1 review
0 helpful votes
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April 30th, 2016

I've always had a very good experience with Cheapoair. The website is easy for me to use and anytime I've had to call to change something, I've always had prompt and helpful service. I will continue to use this site for my travel needs!

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CustomerService C.

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