• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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Reviews that mention popular keywords

customer service (88) cheapo air (23) book flights (30)
Thumbnail of user danielb121
Canada
1 review
0 helpful votes
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March 19th, 2015

My booking number was ******* flying from Moncton New Brunswick Canada to Ho Chi Minh City Vietnam.
Everything when as plan, CheapOair sent you messages before your flight to let you know about your flight. This was my first time with CheapOair, I will certainly look them up for my next trip.

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Thumbnail of user kime23
Canada
1 review
0 helpful votes
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December 19th, 2014

The flight and ticket price were very good! I have booked online before but I have never had such a great experience before. I will definitely use this site again to book future tickets.

Service
Value
Quality
Thumbnail of user starlag4
Canada
1 review
2 helpful votes
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October 18th, 2019

I ordered comfort tickets for my husband. From Montreal to Fort St John. I ordered comfort because they had free first bag of luggage and free preferred seating. After i had paid $245 over the price for basic economy, i received an email the next day saying they were refunding me $16.88 as the seats were not available as the flight company (Air Canada) had blocked those seats. I called customer service and they explained if i wanted preferred they could do that for an extra $97. I explained i had paid for comfort and they agreed but said that did not include preferred seating. They also informed me that my husband just had to ask for those seats when he got to the airport. NOT only was this a lie, when my husband showed up at airport they told him he had no seat and would have to sit and wait to see if they had any available seats left. When i checked his ticket stub the Air Canada lady had handed him it said (basic economy). I was furious that i paid for an upgraded ticket of comfort and they gave him a basic. Of course the company would take no blame for anything! They are frauds and liars and i will make sure to tell every one i know how much of a scam this company is!

Thumbnail of user amys85
Canada
1 review
0 helpful votes
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May 27th, 2015

Great service. Friendly staff. Cheap flights. Short layovers. Weather forced a landing to another airport, but we quickly got back to our original destination.

Thumbnail of user danielaf6
Canada
1 review
0 helpful votes
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August 17th, 2016

I had great experience booking with CheaoOair, on line and by phone. Customer service is very knowledgeable and helpful finding the best deals for your needs.

Thumbnail of user robind55
Canada
1 review
1 helpful vote
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January 20th, 2017

I am booking my tickets with you from last three years, it was always great experience. Your customer care service is available 24X7 to help us. They are very good and supportive always.
Thanks

Thumbnail of user kristinr5
Texas
1 review
0 helpful votes
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February 27th, 2015

Finally a site that actually puts out what it sells - cheap airline tickets! I'm just about to book my 2nd trip through them for me and my family. AMAZING deals! Thank you CheapOair

Value
Thumbnail of user amink7
Canada
1 review
1 helpful vote
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November 1st, 2020

3-7 business day for refund approval and 60 days for refund process. They kept me on loop until the 60th day to tell me that the airline is not refunding but rather, giving credit back. Which was the best news in 2 months. When I try to book they turn around to tell me I'm only able to book with the same airline but they don't fly until next summer. Ru kidding me. Worst company to travel with don't ever buy travell anything from these guys bcz it just goes to there back pockets. Literally robbed me and do to there Supreme protection they need a hard line and a great excuse to be bailed out bcz your not doing it with my money. Worst travel agency and they keep treating airlines as their 3rd hole by blaming them for everything. BTW it takes 10 min for airlines to process refund once a flight been canceled. From working at the airport I would know. LOOSERS!

Thumbnail of user dejaht1
CustomerService C. – CheapOair.ca Rep

Refunds are not an automatic refund like a store purchase. Every ticket is accounted for and goes through an airline audit, therefore a refund get's requested, sent to the accounting firm, who then forwards to the airline to process the refund. It depends on the work load of each of the entities and that is why it can take upto 60 days. Our apologies for the inconvenience.

Thumbnail of user madhang
Canada
1 review
0 helpful votes
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January 5th, 2017

Found the cheap and better deals in cheopoair every time so far compared to other sites. Have booked domestic, international, vacations and it's the first choice for me now.

Thumbnail of user krisha7
Canada
1 review
0 helpful votes
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August 27th, 2022

Not a very good customer care
They put u on hold for more than 1hour. Than new guy say transfer different depth another hour
Nasty company and nasty support

Thumbnail of user dhvanim
Georgia
1 review
0 helpful votes
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August 13th, 2016

It was Hassle free and cheap price for my trip. I would really recommend every one to take advantage. Happy to receive discount coupon for my next booking. Excellent...

Thumbnail of user gagandeeps
Canada
1 review
0 helpful votes
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April 9th, 2015

Compared to other websites this is really the cheapest fare and excellent service company. Already booked twice in last four months from this website. No surprises in the price

Thumbnail of user hafizn
Canada
1 review
0 helpful votes
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June 14th, 2016

Cheapoair is best site to book flights around the globe. I always found lowest price among other competitors. Easily get required date and time from Cheapoair. I love Cheapoair

Thumbnail of user koffin
Canada
2 reviews
0 helpful votes
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January 29th, 2015

Whenever i want to travel my first action is to go on cheapoair.ca to check and i always find the best deals thank you so much cheapoair for all money you saved me

Tip for consumers:
use flexible date to find the best deals

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Value
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Thumbnail of user rachitag
Canada
1 review
0 helpful votes
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May 21st, 2015

My husband travels for work every month and i use cheapoair to book each flight! It's easy to use and applies any discount codes right away! Highly recommended!

Thumbnail of user davidb339
Australia
1 review
0 helpful votes
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September 20th, 2015

Advertise a good price on their website, so i booked. The next day we got an email saying the price had gone up by $500 CAD. I thought hmm that is strange. So i go to their website and search for flights again. Guess what the exact same flights (same flight numbers and everything) where on their website for the lower price i originally booked for. This is called Bait advertising. It is illegal and it is when a company gives you a price to get you in the door then bumps it up basically scamming you.

I have now had to cancel my credit card and be issued a new one so that they cannot charge it.

Stay well away and please please please do some googling on this site first! I didnt untill after i booked and there is so many problems with overcharging and moving there flights etc.

My Advise STAY WELL AWAY.

I screen shotted the entire process and have contacted a few media outlets and they would like to run a story on this letting potential customers to stay away.

Thumbnail of user patrickc76
Canada
1 review
0 helpful votes
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June 11th, 2016

The process to find travel options is quick and east with CheapOAir. Website can be easily searched with many features that allow you to choose the best option.
Reliable, and secure.
Bravo

Thumbnail of user lyndap
Canada
1 review
1 helpful vote
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September 21st, 2014

It got me to where I needed to go and back again.
There were many delays due to weather.

There was an attendant in Regina that was super helpful. Great customer service

Thumbnail of user thelmad1
Canada
1 review
1 helpful vote
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November 4th, 2015

I had made a trip to Toronto for my son's 50th birthday and was able to travel on my budget with a well known airline. What could be better than that?

Thumbnail of user leonap2
Canada
1 review
1 helpful vote
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October 17th, 2012

I went on line and purchased my tickets with no hassel, and it took very little time I would use this website again, thanks for making it so simple L. Peterson

Thumbnail of user nathanielh17
Canada
1 review
0 helpful votes
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January 1st, 2015

My niece wanted to come home for Christmas but her flight would of cost her over a grand to get home. I told her about cheapOair and she was able to get home for less then $800.00

Tip for consumers:
Wherever and whenever you need a flight, cheapOair is always right.

Service
Value
Shipping
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Thumbnail of user briank43
Canada
1 review
0 helpful votes
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December 24th, 2014

In the past I used a booking agent. I do not now. The Cheapoair site is easy to use and accurate. I have had no problems booking and taking flights through Cheapoair.

Tip for consumers:
Always leave over 1 hour minimum between flight connections.

Service
Value
Thumbnail of user denisec54
New Jersey
1 review
0 helpful votes
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January 18th, 2016

Cheap-o-air was great throughout my travel plans - as far as even helping adjust my itinerary to reduce our layover time would use their service again.

Thumbnail of user dipeshp
Canada
2 reviews
1 helpful vote
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December 8th, 2014

I used the website to book travel from Sao Paolo to Rio, return. It was as easy as 1, 2, 3! WOW, great pricing and got to choose great seats. Would definitely recommend to all.

Tip for consumers:
Use the website, its quick and easy!

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Value
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Thumbnail of user maryd204
Canada
1 review
0 helpful votes
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August 24th, 2016

What a relief! Online booking and paying for the plane ticket was simple and the results were exactly what I requested/expected. I'll always go to CheapOair first.

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Thumbnail of user dejaht1
CustomerService C.

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