• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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customer service (88) cheapo air (23) book flights (30)
Thumbnail of user brendaj15
Canada
1 review
0 helpful votes
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May 21st, 2015

I have used CheapOair a number of times and have always received a great fare. It is easy to use this site and there are lots of flight options. You can even mix and match flights and airlines.

Thumbnail of user samiraa1
Canada
1 review
0 helpful votes
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February 4th, 2015

I love booking through cheapoair very convenient cheapest rates.
If I needed help I can call them they answer right away and very helpful agents
I recommend their site to everybody

Thumbnail of user brianw179
Delaware
1 review
0 helpful votes
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December 2nd, 2017

Once you book once your information is saved for future travels. We booked online and found the prices to be competitive and easy to use. I have booked on my laptop and mobile app

Thumbnail of user karama5
Canada
1 review
2 helpful votes
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September 22nd, 2018

I opened the Canadian website www.cheapoair.ca
Looked at the flight I wanted. The price was very tempting. On the right top corner of the page it said "prices displayed in Canadian dollar.
I booked, I get the same price.
I check my credit card, it' over charged by $ 400. I called and they explained to me it was a USD amount and my booking was from www.cheapoair.com.
I talked to 4 customer service people, one transferred me to another.
An hour and a half over the phone and the best they could offer was cancel my ticket and rebook another one in Canadian price. The ticket they offered was so $#*!ty and expensive. I said give me my money back but they said to cancel there is cancellation fees for each ticket as I booked 2.
Horrible horrible experience, I don't want anyone to go through what I went through.
Brutal customer service, they all tried to convince me I booked on the dot com not the dot ca website. I asked them to open two different pages one for the Canadian website and one for the American and look up similar route as my ticket.
The Canadian website gave them the exact same amount which I saw when I booked. And yet they tried to convince me that I booked from the US website.
MY browser history says www.cheapoair.ca but they keep telling me it was www.cheapoair.com!

Thumbnail of user zaida20
Canada
1 review
0 helpful votes
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December 29th, 2016

I using cheapoair before 3 years. I never faced any problems with my flights. Easy process to make your reservations for your flights and also they always offer you many options for any flight

Thumbnail of user andreso4
Canada
1 review
0 helpful votes
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December 16th, 2014

I've used CheapOair.ca to book my flights on 3 separate occasions: I've found the rates to be the best available, I will use them every time for booking my flights, no questions about it.

Service
Value
Thumbnail of user aidam2
Canada
2 reviews
0 helpful votes
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December 11th, 2014

I've used Cheapoair several times to book flights and it has been great. The last trip I went on, the tickets I found through Cheapoair were almost $1500 less than what I was finding through other sites and it was a DIRECT FLIGHT!

Tip for consumers:
Try and be flexible with the dates you'll depart and arrive by a couple of days because depending on what day you want to depart, it could be slightly more expensive or cheaper.

Thumbnail of user ragunayakamr
Canada
1 review
0 helpful votes
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January 8th, 2015

I got the cheapest price compared to other online travel companies. The customer support is excellent and they really helping us to save money and time

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Value
Shipping
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Thumbnail of user orhane
Canada
1 review
0 helpful votes
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November 15th, 2016

I made an error during a booking and called customer service. The response was very quick and they were very friendly. My refund was completed immediately.

Thumbnail of user pradeepreddyg
Rhode Island
1 review
0 helpful votes
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December 30th, 2014

Over all experience with cheapoair was wonderful. I got the perfect price for my tickets to India. I would definitely recommend and go back to this for my next booking

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Thumbnail of user georgest
Canada
2 reviews
2 helpful votes
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March 26th, 2017

It is not recommended to use Cheapoair nor Icelandair.
My wife and me booked a return flight through Cheapoair from Toronto to Paris on Icelandair. During our return the flight controllers in France went on work disruption/strike and Charles De Gaulle Airport was in a chaotic situation. As a result of that we missed our flight back to Toronto. We went to Icelandair office in the airport and they refused to do anything with us because as they say the flight was already negotiated by Cheapoair, also they offered us to buy another flight for the next day for the double of the inicial price. So we were obliged to spend the night in Paris and return on another carrier which is more reliable, cheaper, customer friendlier and most of all honest. When we got to Toronto we called Cheapoair and explained and waited for nearly one hour over the phone since the attendant was negotiating with Icelandair and came back with a refund of $45 Canadian. What a joke.
Therefore I dont recommend anyone to use Cheapoair or Icelandair. These days travelling is prone to delays and you dont need to deal with such irresponsible companies who abandon their clients at a crucial moment.

Thumbnail of user amandeeps11
Canada
1 review
2 helpful votes
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May 2nd, 2017

The site is good and easy to use it doesn't confuse you. You are able to go back to things you started. Just don't like the fact u can't book more then on ticket on the same person name

Thumbnail of user jc220
Canada
1 review
0 helpful votes
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July 8th, 2016

I always book my flight with CheapOair, as the search is user friendly and I usually get the best price or most convenient flight. I can also book multiple destinations in our trips.

Thumbnail of user francines4
Canada
1 review
0 helpful votes
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March 31st, 2015

I bought flight tickets at a very competitive price. I booked online and i got what i bought, no extra fees.
Il will buy my flights tickets with them in the future.

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Value
Shipping
Returns
Quality
Thumbnail of user lorrainer11
Canada
1 review
1 helpful vote
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February 10th, 2016

I have used Cheap air.ca numerous times and have found their website very user friendly and the prices for the locations we have booked are always less money than any other sites I have checked.

Thumbnail of user wendym33
Canada
1 review
0 helpful votes
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April 10th, 2015

My past experiences with Cheapoair has always been a positive ones. They definitely deliver exactly what they say they will. I will continue to use they. Thank you.

Thumbnail of user trishawnas
Canada
1 review
0 helpful votes
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August 19th, 2016

I booked with CeahpOair for my trip to Jamaica, they truly do stand by their name that I can say. Their price was the cheapest amongst their competitors

Thumbnail of user lindan7
Canada
2 reviews
1 helpful vote
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March 8th, 2013

I would recommend all my friends and family to book with cheapoair. I check my email every day to see what deals they have i love booking with them. Looking to go Jamaica soon.

Thumbnail of user kims78
Canada
1 review
2 helpful votes
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November 21st, 2014

My booking experience with CheapOair is extremely pleasant, the agent was very knowledgeable, hence all my concerns was answered in a very professional manner.

Thumbnail of user johnk169
Canada
1 review
0 helpful votes
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June 15th, 2015

I've been booking with cheapoair for 5 years now and always received the best and quick service. I've recommended family and friends as well and all are pleased.
Thank you cheapoair!

Thumbnail of user fk17
Canada
1 review
0 helpful votes
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June 13th, 2016

It is a really great website to book and buy ticket, I recommend it for everyone to flight every where. It is easy and you find the cheapest price available online.

Thumbnail of user jaynen
Canada
2 reviews
4 helpful votes
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March 23rd, 2015

We just used Cheapoair to book our flight to Florida. There were lots of flight options to choose from and we got the best rate going. We'll definitely use Cheapoair again!

Service
Value
Thumbnail of user lorainel1
Canada
1 review
0 helpful votes
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April 16th, 2015

We use and continue to use this site above all others!
We always save money here and we have never had any issue with our flights or bookings.
Even at the last minute. We always get a GREAT deal1

Thumbnail of user philipev
Canada
1 review
0 helpful votes
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September 15th, 2016

CheapOair makes it easy to find the right flight that you need and it keeps you updated about changes and news. It's already my second time that I used CheapOair because the booking is easy!

Thumbnail of user ronb87
Canada
2 reviews
0 helpful votes
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August 5th, 2016

I was searching for a flight from Toronto to Munich at a reasonable cost and Cheapoair.ca provided me with just what I was looking for - plus they gave me a $53 discount!

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CustomerService C.

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