• CheapOair.ca

CheapOair.ca

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Overview

CheapOair.ca has a rating of 3.1 stars from 754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair.ca most frequently mention customer service, best price, and great experience. CheapOair.ca ranks 19th among Plane Tickets sites.

Positive reviews (last 12 months): 0%
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How would you rate CheapOair.ca?
Top Positive Review

“Most excellent of all online travel sites!”

Pamela S.
4/9/15

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

Top Critical Review

“Don't get fooled by the name of this company”

Chanti C.
2/23/24

Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile set up and was booking a flight and it says in cad currency which is right when I looked at my bill they charged me in usd. I don't live in the states I set my profile up for a reason so that I can book flights easily they also said there's nothing they can do about then I called there toll free number and it's not free I got charged for calling them to fix this matter I will be deleting my app I will never bring using this company again it's fraud be safe guys! I didn't even want to give them 1 star

Reviews (754)

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customer service (88) cheapo air (23) book flights (30)
Thumbnail of user lorettag6
Canada
1 review
0 helpful votes
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August 17th, 2016

I reviewed flight availability, booked my fare, received my confirmation right away and traveled 3 months later. Easy and effortless!

Thumbnail of user brucea32
Canada
1 review
0 helpful votes
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July 28th, 2016

I found booking with CheapOair a straightforward and easy experience - their prices are competitive and the prices was painless... thanks.

Thumbnail of user andradao
Romania
1 review
0 helpful votes
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September 28th, 2022

Hello! My name is Andrada and i want to make a complaint about my first and my last experience with cheapOair.
I have bought a return ticket to Canada and back home to Romania and in my last days before my departure i received kind of 4 e-mails with flight modification and cancelletion. I was very confused, because i didn`t know when i will return back home. I tried so many times to reach some agent in order to get one valid ticket but all i got was holding line until the call ended. I waited for few times kind of 2 hours to talk with somebody having no success. The call was redirected to New York and i had to pay 100 $ bill.
Then i`ve tried to use live chat and i was redirected to many agents untill my chat ended. The employees told me the airline company has cancelled my flight but it wasn`t true because i have talked with them. Then they told me there is no flight for the next month, and they are truely sorry. Then they told me that I have to pay 600 $ more to receive a new ticket.
It was a very unpleasant situation for me, and I was about to lose my job if i didn`t return home on the initial date.
In conclussion is very hard to speak or chat with just one person that can resolve your problem and I think some of they take advantages of the situation in order to force you pay more money.
I was very disappointed and I`m never going to use your servicies again.

Thumbnail of user oscarf15
Canada
1 review
1 helpful vote
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March 7th, 2015

Cheapoair has always delivered the best quality service and offers a great deal of help and quality with their customers

Service
Value
Shipping
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Thumbnail of user davidm640
Canada
1 review
0 helpful votes
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May 14th, 2017

Well I think this's the best website to find the Cheapest flight in Canada. I really recommend it. I always buy my ticket here.

Thumbnail of user mossadegs
Canada
1 review
0 helpful votes
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April 10th, 2017

There was no fine print gimmicks in terms of the offered price. I ended up paying exactly the same as was offered at start.

Thumbnail of user davinderr
Canada
1 review
0 helpful votes
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December 2nd, 2016

It's an amazing site to book your ticket very easy steps to book, clear understanding of policies, very secure and cheaper then other sites.

Thumbnail of user kishorea
Canada
2 reviews
1 helpful vote
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September 30th, 2016

Good way to book the flights cheaper and easier with flexible dates.
Providing the shortest way to reach destination without getting into a trouble.

Thumbnail of user mariamm7
Canada
1 review
1 helpful vote
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June 17th, 2016

Flight was with Emirates and the price was very good. Would get my next flight from this website again.

Thumbnail of user mawp
Canada
1 review
0 helpful votes
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October 27th, 2016

My flight from Toronto to Edinburgh (and return) was very satisfactory. I would recommend CheapOair and I will use this service again.

Thumbnail of user julieg135
Texas
1 review
5 helpful votes
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June 7th, 2017

I chose CheapOair for a particular flight due to the day, time, & price. I took a picture of my input so I had it to send to my friend who was meeting me. She is landing at same airport a little later. I also verified with my spouse everything before I purchased the tickets as I asked him about the baggage charges that were listed. We went over days, times, flight, ect. I relooked over what I had typed in before I submitted my purchase. When I got my confirmation back, a few minutes later, it was for a different flight! I immediately called customer service and explained what happened. All the rep, who was hard to understand, said was, "You made a human error. It is only $50 per person to change it." I stated my case 3 more times and emphasized that I did not put in that particular flight nor would have even looked at it since it was early morning flight. I kept stressing that I had triple checked everything. It didn't matter. He said, "You could cancel but then that would be $99 a person. I am trying to help you and only charge you to change for $50 a person." I said, "It isn't right that it isn't my mistake and I am calling for assistance and being charged. I also see that my promo code wasn't applied either. I would like to make sure that is covered." He told me to hold on the line and he would be right back after he made the changes. I was on hold for a half hour! He came back and told me the price. The promo wasn't attached again. It would be another charge against me to put it on. I was very angry with the deceit and will not recommend this website to any clients that ask me for recommendations. I do a lot of traveling. They lost a good client.

Thumbnail of user adamb91
New Hampshire
1 review
0 helpful votes
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March 21st, 2015

I used this site to book a trip from Bangor, Maine to LAX and it was very easy to use and the deal was way better than any other site I have used for traveling

Service
Value
Thumbnail of user angellag2
Canada
1 review
0 helpful votes
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January 29th, 2015

I have being booking with cheapoair for years and it's the best thing ever. I have recommended it to all my friends and they are all using it now.

Tip for consumers:
It's safe and reliable.

Service
Value
Thumbnail of user debm18
Canada
1 review
0 helpful votes
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May 19th, 2015

It was pretty easy to use cheapoair to book my flights, I timed out the first time as I need to read everything. After that it was a breeze

Thumbnail of user ingridg13
Florida
1 review
0 helpful votes
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July 8th, 2017

I love how I always get the latest deals to places I want to visit. Through it I've saved a couple of hundreds of dollars :)

Thumbnail of user michels12
Canada
1 review
0 helpful votes
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June 4th, 2016

I have been using CheapOAir for a few months since I travel almost every month between my two houses and I have always found cheap prices for my flights for the dates I want.

Thumbnail of user saadj
Canada
1 review
1 helpful vote
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November 27th, 2014

Very easy and user friendly website. Offers best rates! Have used this site over and over since 2010.

Service
Value
Shipping
Returns
Quality
Thumbnail of user evelyns51
Canada
1 review
0 helpful votes
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May 16th, 2017

The fee is cheap and staff are very helpful, accommodating and courteous, giving the latest update on airfare.

Thumbnail of user munishp
Canada
1 review
0 helpful votes
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February 18th, 2015

Cheapoair.ca provides great customer service and cheaper deals. I am a regular customer and happy with their services.

Thumbnail of user kb62
Canada
1 review
0 helpful votes
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April 1st, 2015

I have booked several times with CheapoAir and have always felt that I have received a great price. I would highly recommend them to others.

Thumbnail of user folabis
Canada
1 review
0 helpful votes
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November 10th, 2015

A convenient and excellent service to search for and procure flight tickets. A remarkable array of low rates to chose from!

Thumbnail of user ashleys73
Canada
1 review
0 helpful votes
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January 29th, 2015

Very easy to use and helpful staff. When you call you actually get to speak to a real person, it's great!

Tip for consumers:
Make sure you always check out the flexible day offers because the prices can drop like crazy just by going a day earlier or later!!

Service
Value
Quality
Thumbnail of user garyd86
Canada
1 review
0 helpful votes
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January 6th, 2017

We have used CheapOair before on other trips. We had no problems with the flight there or back. The price was the biggest reason we used you.

Thumbnail of user liab2
Canada
1 review
0 helpful votes
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October 23rd, 2016

I've been booking with cheapoair for years and I am extremely pleased - I always book the best price and most of the time that is with cheapoair

Thumbnail of user rosemaryl7
Canada
1 review
0 helpful votes
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July 13th, 2016

Very happy with the online service of cheapOair, gave good choices and of course the prices were very favourable, I also received very good service when I phoned to confirm
A requirement I had.

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CustomerService C.

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