Cheap Tickets Deal has a rating of 2.9 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cheap Tickets Deal most frequently mention credit card problems. Cheap Tickets Deal ranks 32nd among Discount Travel sites.
I booked a reservation from newyork to mia for my family at a really good price... initially when i checked it on a/l website it showed cancel... i called customer care and they informed me that they have already sent me tickets with new record locator for same price... i was really concerned abt the trip... but it turned out really great... good deals... nice customer service... i am looking forward to book again...
These folks are fishing for credit card numbers. I ordered tickets got confirmation then they cancelled my reservations. Then they wanted more money and a photocopy of my credit card. I called my credit card company and they told me to cancel my credit card as thier fraud department find this company to be very suspicious. Their site is listed as. CA but they are an American company. I will also summit a complaint to the FBI fraudulent department. Anyone posting good reviews are either friend or family. The new price they offered for my cancelled flight was more expensive than the reputable popular sites.
We bought 2 tickets to Cancun Mx for $1,400. Our flight was to leave in April but due to the pandemic, our flight was cancelled. Delta has since refunded Cheapticketsdeal the money. It has been 6 months and they haven't refunded my money. I have called at a least a dozen times and they keep on saying that because of the pandemic they are encountering technical difficulties, that they are working remotely and I will get my refund. My bank got the full refund on November 2. Why did it take so long? I am happy I got my money back and can now move on.
Just read all the comments other people posted here. I fall for it and after experiencing everything that was mentioned here I figured out that I was scammed too. Never, absolutely never go with this company, even if it is listed with Momondo!
I booked 2 tickets to Costa Rica in October departing December 26. When I got to tge airport the agent informed us the the flights were never ticketed and there was nothing they could do. We scrambled and bought tickets at a premium. I have contacted CTD multiple times they say they will resolve but never get back to me. DO NOT USE THIS SCAM SITE!
Tip for consumers:
Chepticketdeal is a total fraud.
SCAM! Twice I booked airfare through them and both times I got emails to call them. I called and was told that the fare I booked had expired and they could give me a more expensive fare, After the 1st time, I watched the site and when it went back to the cheaper fare I confirmed again only to get a call back at 1:30am that the price was no longer valid but they could book it at higher fare. All 3 devices that I was looking at were still offering fares at cheaper price, agent claimed the site had not refreshed yet.
Beware of this company,
Will get you a (hard to believe) deal, then will send an email asking for your credit card information, and "Card Authorization Form" your info and Driver license! All these after the booking is confirmed, and even they will issue confirmation number to you!
And if you don't send these information right away, guess what, no booking, everything is cancelled!
I think this operation is based in a basement in some small building in China
BE WARE OF SCAM!
I was hesitant about purchasing tickets through Cheap Tickets Deal after reading multiple mixed reviews but decided to give it a shot as most of the 1-star reviews were written during the chaos of COVID. I found an excellent price (or so I thought) through Cheap Tickets Deal for my round-trip flight this summer at $834 and booked it. Immediately afterwards, I received an email stating that the booking was declined, then a representative called to say that the price for this booking is "no longer available" and is now over $950 for the same round-trip ticket. I was shocked and asked the representative for some time to decide, to which she very rudely told me, "my shift ends in 10 minutes and I am the only one assigned to your case so you need to decide now." After that interaction, I realized the negative reviews were accurate. This company is a scam and tries to hassle you into purchasing tickets at a higher rate than advertised. Save yourself some money and look elsewhere to purchase tickets, as Cheap Tickets Deal is clearly not a reputable company.
If I could I would give 0 stars. Cheapticketsdeal is basically pure scam and a the most dishonest company I've dealt with.
They owe me over $2,000 of credit from tickets that got cancelled during Covid and we I have never been able to re-book to new flights (even if the credit is valid until Dec'22) or got a refund. After chasing them via phone and many emails (which 99% of the time got ignored) they replied that we should ask for the money back to their supplier! Even if we have never had any contacts or done any transaction with their supplier! Their Customer Service and Concerns Team have no process and no training at all on how to deal with complains or they are simply told to ignore customer complains. I'm now in the middle of a legal action process with the small claims court in the UK and I will also contact Skyscanner and Kayak to share the legal case, to try to stop this scammers from listing in global travel comparison sites and to prevent other customers from falling into the same trap.
Tip for consumers:
Avoid Cheap Tickets Deal. This is a totally dishonest business and I'm in the middle of a legal court appeal in the UK to try to get my ~$2,000 money back.
Products used:
Credit for flights. Although I haven't used it as Cheapticketsdeal does not want to honor the purchase and provide the flights or refund my money
Quotes prices and then doesn't honor them. Customer service made anti Semitic comments.
They took credit card
Sent confirm.
Kept saying ticket is coming.
4 days later reneged.
Tip for consumers:
Don’t use them.
Products used:
Quality travel agency
We purchased a ticket for over $1000 2 years ago, paying so that we could change, alter or get a refund if necessary.
We are still awaiting our money/refund 2 years later. But it is not just the money, it's their despicable conduct and complete waste of dozens of hours that they should be ashamed of.
Last March 2020, after numerous calls during which we would be often on and off hold for up to 2 1/2 hours, we were told that we would get the refund within "three weeks". When that didn't happen we called again by mid or late April and were told "it's coming within the next two weeks". This year we have called no less than 25 more times and have been promised call-backs, email responses within 24 hours and more. NOTHING! Lie after lie after lie!
We have been lied to dozens and dozens of times by this dirty company. From their website to their automated call system, all of it is designed to not only not provide customer service, but to actually go to lengths to harm and intentionally waste additional time, rather than ever even beginning to actually attempt to address their customers valid issues.
And again, this is Expedia Group: Exact same websites, same lame call system - AND THE SAME DIRTY, CRIMINAL CONDUCT INVOLVING FRAUD AND BOLD-FACED THIEVERY!
Tip for consumers:
Do not under any circumstances trust this company Cheap Tickets or anything under the dirty Expedia group!
Products used:
Nothing - because we couldn’t use the tickets, had paid extra to be able to receive a refund, AND THEY STILL HAVE YET TO REFUND OUR MONEY NOW 2 YEARS LATER!!
I got the best price and good customer service and I will recommend this site to anyone need to purchase Air tickets for best price.
It's very easy and quick website booking. The app was found through the Google store and very easy to use
I booked with cheapticketsdeal, they have the best fares available and 24*7 customer service available.
Booking with cheap tickets was seamless. They cared enough to call and confirm my transaction. Thank you
Thank you frank and all staf for my reservision hope see u soon good star have one thank you frank thank you