Chegg

These people steal your money. When an unknown transaction is debited from my account by Chegg.com they cannot find the order, amount, or transaction in their records to verify and refund. They are not interested to help you and will rather keep your money for no reason.

I have used chegg for over 3 years and never had any problem. Now for whatever reason anytime I use my account it gets flagged for suspicious activity by means of a shared account not once but twice in the middle of my exams. I reached out to the customer service help number and they could verify that my account was not shared and I had followed all the chegg guidelines. Despite this, there was "nothing they could do about my account" and that I would just have to wait 2 days. I've never been more disappointed in any other subscription like I have with chegg. I'm abiding by all the guidelines but yet I still am not able to use the account that I paid for. The customer service was horrible too, no one knew what they were talking about. All they do is read you the same list of chegg guidelines they send out when you contact customer service. I will never use chegg again after my last experience, it is not worth the money, time, and frustration. 0 stars

I signed up for this service for one minute then realized they dont have what i need. Went right away to cancel- here the phenomenal customer scam service started by asking to contact them later as the charge is not posted yet- contacting second time now they decided i am not eligible for refund- i threatened to dispute and raise this to review website they start going back and forth as they have to engage advanced customer advocate and they never answered back. It is Scam dont ever get close

I bought the subscription and was charged $20 a month for absolutely nothing. Anything needed or relative to my subjects was not provided. Of a total of 6 different classes, I got maybe 3 right answers from chegg. So thanks for nothing

As far as receiving books before classes start and getting answers online, this site is great. However, my biggest issue revolves around returning my books and the customer service. I've been trying to download my shipping label to send my books back for the last TWO WEEKS and have run into the same issue. When I use the custom shipping label on their site, they send me the shipping label... that can only be downloaded. I've also tried calling their number and all I get is "go to chegg. Com/contactus", which doesn't allow you to actually ask questions about anything involving the company (ironic, I know). If you need books for your next semester, try to buy them digitally so that they at least don't charge extra after.

If you are looking into this site is obviously to save money on already expensive books. I bought a book from here and even paid expedited shipping and I'm still waiting. I have contacted them and they tell me I can cancel or request refund until I receive book. The book doesn't show as shipped yet and still no update as to when I'll get it. I keep receiving messages (messages more than once) of delays because of weather. I would not want anyone trying to save to have their monies tied up until or if they even refund me. Agent said even when I get book it could be 21 days or more to get refund. After calling multiple time I have finally been able to get refunded at least my $$$ for the expedited shipping. Which again puzzles me because that refund can be processed but the book refund would take 21 days?

1. I'm doing training right now and noticed that the advice given on This site is in direct contradiction to other available sources on at least one question.
2. Also, when I needed guidance on a question, I first did my research and posted it along with the question for which guidance was sought. In each instance, when my question was answered, the "expert," who copied/pasted my research into their response, told me that my conclusion was correct. No furtherance of rationale or details was given. I might as well have walked into my bedroom and said, "Mirror mirror on the wall…"
I'm not an expert on much, and unfortunately, my mirror does not speak to me. It's disconcerting that my efforts could be posted and used to contribute to something that might yield an incorrect conclusion because of my lack of expertise.
I paid for the service for the month and will continue to use it as one of the resources, but I will not renew it or recommend it.

I ordered a statistics textbook from Chegg. Part way through my semester I discovered it was missing multiple chapters and repeated other chapters. The large chunks of missing materials made it impossible for me to get the information I needed for class - information I paid for when I rented the book. I called to have the book flagged so this doesn't happen to anybody else. I asked about a refund but was told I was out of the 21 day refund period so there is not anything they can do. Nobody reads an entire textbook in 21 days. If they can just send partial textbooks and not make it right, I would highly recommend using a different company.

I tried out the platform and after not finding it all that useful I cancelled it after a month - I got the confirmation email and everything. One year later and I see that they've still been billing my (now unused) credit card. It seems like when you cancel all they do is send you an email with the confirmation while resetting your subscription in their system...

Chegg decided to deactivate my account while I was in the middle of taking a final exam. Don't waste your money on them. It's too expensive and not worth the hassle. Their customer service is even worse.

Not only is this site useless it tried to take money with several transaction but thank god my bank blocked the card and transaction. I usually get an OTP request page for even small amounts. It's a scam please be careful!

On two separate occasions I purchased or rented books. Shipping was pretty fast, although the box my latest book came in was a bit managed with the bottom flap out and open inside.
I've also gotten little freebies in each order. First time I got a bottle of 5 Hour Energy and this time I got a Tide pod. It's a nifty little extra. You also get a bunch of coupons for various things but they're mostly pointless.

My biggest issue is that Chegg, in my experience, is not the best deal. If you poke around you might be able to find your books for cheaper. Seriously people, do research.