business logo of Cherie Day

Cherie Day

cherieday.com
casual, chic womenAge 26-45 $
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About the Business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


cherieday.com
China
Founded in 2019
Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Reviews Summary

Cherie Day has a rating of 3.2 stars from 210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cherie Day most frequently mention and customer service. Cherie Day ranks 95th among Women's Clothing sites.

service
104
value
24
shipping
23
returns
22
quality
193
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Instant Feedback

3,306 reviews
Nebraska
1 review
0 helpful votes
Follow JoAnn F.
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Your return policy is not very good. I could take a very small amount of money as a refund or of course get credit for the whole amount. But I could no longer find my original dress so I had to spend more money and I don't really care for the one I received the second time but I will just keep it because your return policy needs improvement

Date of experience: August 29, 2024
Louisiana
1 review
0 helpful votes
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Long Wait! Some Products NOT as Pictured!
October 6, 2024
Updated review

I am satisfied with most products, but shipping takes too long, and several products are not as pictured.

Date of experience: September 26, 2024

I enjoy the shopping experience, but the shipping takes...
September 24, 2024
Previous review

I enjoy the shopping experience, but the shipping takes so long.

Date of experience: September 14, 2024
Oklahoma
2 reviews
1 helpful vote
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Size difficult to determine & no return
September 6, 2024

I was a five star customer until 2 consecutive problems with orders. Customer service handled things well and offered a credit to my account to try another dress. This time I went up a size even though I measure the first size I ordered. The replacement dress is too big now. I love their styles. But you may loose your money. Both of my orders could not be worn. The first order was small and damaged. The replacement order where I paid the difference and shipping was too big. Wish it was easy to exchange replace like with Amazon.

Date of experience: August 27, 2024
California
1 review
1 helpful vote
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Horrible!
September 7, 2024

You will not get what you ordered. I ordered a sweater, but the sweater they sent was horrible cheap material nothing like what was pictured and described. Shame on them!

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Eleven days from order, still no product
September 4, 2024
Updated review

I'd never ordered from this company before. I was starting to think this was a scam. I got a shipping link right away. A week later, still "waiting for package to be received" at shipper. Now it says "awaiting partner to receive package". I ordered Aug 14. It is the 25th and not only do I not have the product, tracking link still does not have an estimated delivery to me! Very disappointed. I have an event Sept 14 I was hoping to wear this item to. I guess I'll have to start looking elsewhere after losing 11 days! Not at all pleased! If I could rate a zero, I would.

Date of experience: August 25, 2024

Not completely sure on sizing
August 24, 2024
Previous review

Not completely sure on sizing. Hope I got it right! Easy to add to cart, find return policy apply coupon & complete pay transaction. All that was great!

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Customer Service for Returns is Difficult
October 21, 2024
Updated review

The pants I ordered had too narrow legs in the lower portion of the pants, odd sizing.

Date of experience: October 9, 2024

Excited to receive order, hope it comes quickly
October 9, 2024
Previous review

Excited to receive order, hope it comes quickly

Date of experience: September 29, 2024
New York
1 review
1 helpful vote
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Lousy company
July 29, 2024

I ordered 3 items at a cost of $85. It took a month for them to arrive. The fabric on all items was listed as 100% cotton, but is obviously polyester ( no label with fabric content) I normally wear a size 10/12 but ordered an XL dress to make sure it was loose enough. It is too tight. Then I ordered a size L top according to the measurements in their chart, and couldn't even get it on. The pants were listed as "cropped" but turned out to be ankle length (I'm 5'7" so it isn't because I'm short) Return policy states that they can be returned within 30 days, but I just got offers of partial money return or lots of hoops to get through to return for 1/3 of what I paid. Ads on facebook say they come from U.S. but the label is from China! I will NOT purchase from them again.

Date of experience: July 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow Diane E.
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I ordered a lovely dress with white appliqué and chiffon decor on the dress. It also had a chiffon jacket. The dress I received was a simple print cheap looking dress with absolutely none of the white appliqué flowers or chiffon on the dress itself. It did however have a chiffon jacket. I have written several emails. They continue to state that I received exactly what I ordered. They are still using the same picture in their online advertising. This an obvious example of fraudulent advertising. I can add pictures but they are on another device. I can write another review with pictures on my other device.

Date of experience: August 3, 2024
Oregon
1 review
0 helpful votes
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Love the dresses. Sizes run small
August 7, 2024

Shopping bag doesn't show all three items in this order.
Love the dresses. In my last order, one of the dresses doesn't fit, and there are no instructions for returning. Please email me instructions for returning if possible.
P.s. I love the dresses!

Date of experience: July 28, 2024
Pennsylvania
1 review
1 helpful vote
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Sizes run smaller tham maceys
September 26, 2024
Updated review

Easy shopping. I received my dresses but they too small in the bust,. It was for a wedding

Date of experience: September 16, 2024

Easy shopping
September 13, 2024
Previous review

Easy shopping.

Date of experience: September 3, 2024