website thubmnail of Chestnut Five
How would you rate Chestnut Five?
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Illinois
1 review
0 helpful votes
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Rip-off
June 2, 2020

Ordered my items over 4 months ago still have not received anything. They have sent me 2 different confirmation emails and 2 different tracking numbers which go nowhere... Will not answer emails and will not refund money

Date of experience: June 2, 2020
Kentucky
1 review
8 helpful votes
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This site is a rip off
January 24, 2020

I ordered 3 bra's. They completed the order sent me a tracking number that have record with. So basically I'm tracking nothing. Can't reach support on website no phone to call.

Date of experience: January 24, 2020
Maryland
1 review
3 helpful votes
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I place an order with chestnutfive on April 11th. Today is May 16th. I used the tracking number they provided and as of May 5th it is not been received by USPS. It says it is in transit with a foreign company. I am working on reversing credit card charges after getting Robo responses via email from this company.

Date of experience: May 16, 2020
Illinois
1 review
6 helpful votes
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Bra's
March 12, 2020

I ordered 2 packages of 3 different colored bra's in January and still have not got them. Clarissa T. Never got back to me, very disgusted with this company.
Carol Wake

Date of experience: March 12, 2020
Canada
1 review
0 helpful votes
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Scam!
June 15, 2020

Stay away from this company. Ordered pants from them 2 months ago and still haven't gotten them in the mail and they won't reply to any of my emails.

Date of experience: June 15, 2020
Colorado
1 review
1 helpful vote
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Disgusted
July 11, 2020

My review on Chestnut Five is to Never and I mean Never order from this company! I made an order in March 2020 and it is now July and I still don't have my order, even after many attempts to contact them I got nothing but a run around! So safe yourself some grief and bypass this company!

Date of experience: July 10, 2020
Canada
1 review
0 helpful votes
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Liars!
July 24, 2020

Typical switch and bait! I received "tights with denim design drawn on" definitely not what they advertised!

Date of experience: July 24, 2020
GB
1 review
0 helpful votes
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Scammers
July 1, 2020

Never recieved the product. I orderd jeans in may and were now in July, am still waiting. Should have read the reviews before purchase

Date of experience: July 1, 2020
Australia
1 review
0 helpful votes
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Crap crap crap
June 15, 2020

Do not buy from this company, very poor quality at a premium price. Won't refund my purchase, they don't even reply to emails.

Date of experience: June 15, 2020
Australia
1 review
0 helpful votes
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I have been waiting for my items for 6 weeks.
I have sent numerous emails and had a response from Rozelle P who said they couldn't even find the order.
I show proof that the item has allegedly been shipped and also proof of transaction.
DO NOT USE THIS SHONKY COMPANY

Date of experience: May 22, 2020

Overview

Chestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 606th among Pets sites.

service
2
value
2
shipping
2
returns
1
quality
2