Chic Couture Online
website thubmnail of Chic Couture Online

Chic Couture Online

How would you rate Chic Couture Online?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
1 helpful vote
Follow Erica R.
Unfollow Erica R.
Send Message
Share Review
Report Review

I brought to V neck long sleeved tops from Chic and a tunic mini dress which looked so sophisticated in the photo on the Web page. It has a square shoulder and an oversized frill as a mock shirt. The cut of the garment was really nice. I received the tunic I ordered and it is a totally different pattern. The frill is half the size and the lovely square shoulder has been replaced with a round shoulder making the garment look cheap and nasty. The gold buttons have shrunk and it's far to big, just like an amateur has sown it. The V necked long sleeved tops are a cheap cotton where as in the photo on their Web page the material is a shiny material with a boarder around the VNeck. It looks lovely on the Web page but the reality of it is they short change customers by swapping materials to an inferior material and cut garments on the cross of the material to get as many as they possible can. A waste of money totally. Just cheap aweful clothes

Date of experience: January 4, 2024
Martinique
1 review
22 helpful votes
Follow Sherma A.
Unfollow Sherma A.
Send Message
Share Review
Report Review

I ordered an item in April 2020 the item was never delivered and it shows on my account that the item was delivered, I contacted them throughout the months asking for a refund. I was told that until the item wasn't delivered back to their warehouses I cannot get a refund and up to this day 7 months after I was never refunded. I am disappointed in chic couture because I have been a customer for over 5 Years and this is the payment I receive

Date of experience: November 19, 2020
Florida
1 review
3 helpful votes
Follow Luz M.
Unfollow Luz M.
Send Message
Share Review
Report Review

Dont buy here
July 22, 2022

I paid $92 for a Dress that I have no status on plus they sent me an email requesting a photo ID and a picture of my credit card front and back. This people dont answer the phone

Date of experience: July 22, 2022
Maine
1 review
3 helpful votes
Follow Aubrie B.
Unfollow Aubrie B.
Send Message
Share Review
Report Review

If you're over a size 10 don't bother - they have about 3 outfits in any sizes larger. Major disappointment because even at first glance I would buy 20 outfits from here.

Date of experience: August 24, 2022
Georgia
1 review
6 helpful votes
Follow R C.
Unfollow R C.
Send Message
Share Review
Report Review

I am soooo dissatisfied I thought you guys would have at least been legit and the customer service is terrible I'm done purchasing from these fake boutiques the outfits are not true to size and I am smaller in size than the model and can't even get the actual size that I purchased for spending over $100

Date of experience: April 29, 2021
New York
1 review
13 helpful votes
Follow Timitra M.
Unfollow Timitra M.
Send Message
Share Review
Report Review

I've been looking at this company for a long time admiring the clothing and said I would be definitely buying from this store. Vacation came up I ordered over 400.00 worth of clothes my items finally arrived and I was so disappointed and devastated because my trip was in a couple of days the clothes was so cheap looking poor quality something you can find in a flee market I had to write this review to help other women if you don't mind cheap quality clothing buy here but you will paying an arm and a leg you might as well go to a flee market if your a woman that is into quality, run you will be very disappointed. I will never buy from this site again! They ask me to give a rating wish I can give a zero but I'm going to give a 1 star because I have no choice.

Date of experience: March 20, 2019
Kenya
1 review
10 helpful votes
Follow SR C.
Unfollow SR C.
Send Message
Share Review
Report Review

HORRIBLE
February 17, 2021

MY ITEMS WERE 250$ and as soon as I received them, the packaging was damaged and the clothes looked like they were worn before being dispatched. And their customer service is HORRIBLE! Not worth it. Now I'm stuck with clothes I can't wear because it's like they came off someone else's back and they don't seem to be bothered!

Date of experience: February 17, 2021
Georgia
2 reviews
46 helpful votes
Follow Titannia H.
Unfollow Titannia H.
Send Message
Share Review
Report Review

Very Misleading
June 5, 2019

Their clothes are very misleading. They may look good on the models, but when you get them they look completely different. They don't fit and are either too short or way too long. When I tried to leave a review, it would not let me; I had to try several times for it to finally say that it was pending. I also think their reviews are fake. I don't plan on buying from them anymore.

Date of experience: June 5, 2019
Delaware
1 review
11 helpful votes
Follow Chioma N.
Unfollow Chioma N.
Send Message
Share Review
Report Review

I paid for priority shipping for some outfits I bought for a vacation. I receive my items 1 week late after I came back from my vacation. I needed to but new outfits last minute from the mall. I called the company several times to complain and they were extremely rude. Would not at least refund the extra shipping i paid for. The worst part is that the dresses ended up looking really cheap. Their material is poor quality and has thread strings coming off. Come on! For a dress that I paid $100 for? Please stay away from these people. There are better stores to shop from.

Date of experience: January 24, 2018
Maryland
2 reviews
0 helpful votes
Follow Heather E.
Unfollow Heather E.
Send Message
Share Review
Report Review

SCAM
January 15, 2024

I have never ordered from here EVER. BUT SOME HOW MY CARD WAS CHARGED, I called and got a boy that sounded so high it was making Me sick hearing him talk. I asked him about the site and told him I was charged and never made a purchase. Well he then says "cam I do something for you" completely ignoring me and my questions. I will get to the bottom of this for sure

Date of experience: January 15, 2024

Overview

Chic Couture Online has a rating of 1.9 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chic Couture Online most frequently mention and store credit. Chic Couture Online ranks 818th among Women's Clothing sites.

service
14
value
14
shipping
14
returns
12
quality
13
+15