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The company demonstrates a mixed reputation among customers, with notable strengths in product quality and fit, particularly for diverse demographics. Many customers express satisfaction with the clothing, appreciating its appropriateness and overall craftsmanship. However, significant concerns arise regarding order accuracy, as customers frequently report receiving incorrect items or missing products. Additionally, there are frustrations related to the return process, with unclear policies and a lack of support for resolving issues. Overall, while the company excels in product quality, it faces challenges in order fulfillment and customer service responsiveness that could impact customer loyalty.
This summary is generated by AI, based on text from customer reviews
I would've quite a few things. I put them all on my page to make sure I get when I order I find a lot of stuff I ordered didn't show up and a lot of stuff that I never ordered did show up. I don't know how to return if I could return I would return a whole bunch of stuff. Is there a way to return?
I was skeptical that since the models were all young, the clothing wouldn't be appropriate for a mature woman. I was pleasantly surprised by the quality and fit.