• ChicMe

ChicMe

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Overview

ChicMe has a rating of 3.2 stars from 45,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 2nd among Discount Shopping sites.

  • Service
    12389
  • Shipping
    5811
  • Returns
    571

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 47.3%
Positive
1,101
Neutral
264
Negative
962

Instant Feedback

235,111 reviews

848
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How would you rate ChicMe?
Top Positive Review

“Quality, As Advertised, Good Pricing”

Carol M.
9/13/24

I have ordered several items from Chic Me and never returned any. Reviews r really helpful and sizing is spot on. Luv the current fashions and the sales.

Top Critical Review

“Shipping took forever and sandals were low quality.”

Kelsee P.
8/25/24

The shipping took over 2 weeks and customer support was useless no option for expedited shipping not to mention the shoes I bought were for a wedding I was in and by the time the wedding was over my shoes were falling apart.

Reviews (45,692)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2393) shopping experience (3378) return policy (479) return items (413) return label (191) time frame (170) time shopping (1207)
Thumbnail of user kelseep
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

The shipping took over 2 weeks and customer support was useless no option for expedited shipping not to mention the shoes I bought were for a wedding I was in and by the time the wedding was over my shoes were falling apart.

They couldn't help me

Reason I chose this business:

The shoes looked very cute and the price was reasonable for a pair of shoes I only planned on wearing once, but if I did want to wear them agin they wouldn't even last me 4 hours of a second wear.

Reason I chose this product:

Reasonable price and cute

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user debbiem2039
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

I had to chase my order, to be told there was a delay with my delivery,,, when I placed the order it stated 7-10 days. My order took over 3 weeks to arrive. No compensation for the delay which I'd bought for a gift, hence too late!

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user drt56
2 reviews
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This particular shirt runs small. I typically wear a medium, but because I was purchasing it online I ordered size up to large and it is too small. The return policy is ridiculous so I would not buy or purchase anything from this company again

Service
Quality
Thumbnail of user leighanc3
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Tried to return my items from the day I received them & have been getting put off by been asked to keep items for 10% off which have no use for so why would I want to keep items which are no good to me

Minus 5

Reason I chose this business:

Would never use again

Reason I chose this product:

For a holiday

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user jenniferb5602
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I have checked two dresses of different sizes. In the end I did not like the design of the dress and when I wanted to return it, I had to speak to 4 different people via chat. There was no full refund of the value of the two products, otherwise I had to accept only 10%. Terrible service

Terrible. Answer every 24 hours I had to be behind the advisors all the time to get answers

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user nadiav15
2 reviews
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

If the clothes is not fit me, I'm very dissatisfied with the handcraft material, all the product, it should not take me a week to get to what I am asking for. A full refund and a return was needed, and was never accomplished due to your poor customer service. Offering and give me a partial refund it's not Acceptable. I will never be buying from you guys again and I will spread the word about this very unpleasant experience.

Already described in my previous

Reason I chose this business:

Seemed reliable

Reason I chose this product:

Seemed to be a good quality

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user gabrielleh162
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I have been receiving a mass of emails since placing my order. I have unsubscribed countless times as well as contacted the non existent customer service with no resolution at all. I would have never ordered from this company if i knew this was the service i would receive. I had to file a report to attempt to get the emails to stop, yet here i am receiving a survey.

No one got back to me regarding my contact attempts.

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user isisj5
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Got to admit I was a little miffed when my packaged don't show up in time for my trip… but I got over it when the dress arrived! Fit perfectly! Very happy with the quality as well feel of the material

Reason I chose this business:

I loved the unique styles

Reason I chose this product:

I loved the design and colors of the dress

Quality
Thumbnail of user marieh995
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Tried returning the dress and was given options of less than $10 dollars off another item NO RETURN allowed. I will NEVER spend another dime with CHICME ever again. Enjoy the $45 because it will be the last you get from ME.

Thanks

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user carolm3719
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I have ordered several items from Chic Me and never returned any. Reviews r really helpful and sizing is spot on. Luv the current fashions and the sales.

Reason I chose this business:

Very current styles.

Reason I chose this product:

Because I enjoy the variety, big selection, clothes for every occasion at great prices.

Quality
Thumbnail of user lorim1827
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I absolutely love the dress I ordered! It came in a reasonable timeframe and the quality was amazing. I wore it to my sons, rehearsal dinner and got so many compliments!

Reason I chose this business:

I saw the dress on Facebook and had to have it!

Reason I chose this product:

The dress looked so beautiful when I saw it on Facebook and it was everything it looks like in the photo and more!

Quality
Thumbnail of user cindyn467
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

When I opened my package I saw that they are all too small for me to fit I didn't get tot try anything on and am not able to make a return or exchange for the clothing.

I was told I would receive an email and I have not

Reason I chose this business:

Was hoping for decent clothing

Reason I chose this product:

Looked appealing

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user ginar515
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Shipping was as indicated and description was fairly accurate. It was a graphic print on polyester and would to have liked to have seen that detail in the description as well as fabric weight/ thin.

Reason I chose this business:

Classy and elegant trendy style

Reason I chose this product:

Seductive with class and appropriate to wear with a blazer to work.

Quality
Thumbnail of user alinak69
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Very disappointed with your. Company!Unreliable and hard to get in touch with!Ive placed a big order on the 9 of June and still haven't received my order!I haven't received my refunds either!I feel you joist scum your costumers take their money and then you disappear!

Reason I chose this business:

I liked what your products

Reason I chose this product:

They looked very nice and unique on the website

Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user melissat1676
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

The delivery was extremely slow. I ended up having to contact customer service and inquire about my order. They stated there was a delay and one of the items I ordered wasn't available and that it would be sent out at a later time. The item descriptions were correct, the quality is decent but I'm not sure I will place another order due to the long wait for the package to arrive. Also the prices could be lower, I found they are a little pricey compared to other online retailers

They responded fairly quickly but said they would look into it and asked me to constant them again in a few days for an update.

Reason I chose this business:

Saw something I liked

Reason I chose this product:

Liked the items I saw and wanted to try them out.

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user zoeb207
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Dress was lovely once it came but took 4 weeks and after 2 weeks I had to chase up where my order was and was told out of stock and had to wait to restock took 4 weeks in totally apart from awful customer service dress is great

Bad after over 2 weeks heard nothing about my order when I emailed was told out of stock and didn’t no would be back in could have refund but was so unhappy no one had let me no this how can you take a order knowing product out of stock

Reason I chose this business:

Have ordered before and was great quality

Reason I chose this product:

Saw on Facebook and really liked the dress o saw as going to a wedding thought would order

Service
Quality
Thumbnail of user maureenr413
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

It was easy but not happy with return system as I was going to return the item instead they had given me 3 options I. Took the third one now that I know you don't accept returns I will not be using your site again

Reason I chose this business:

I saw something that I liked

Service
Quality
Thumbnail of user polh3
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

First time user on this website, was pleasantly surprised to receive package in a timely fashion and I love the purchased items.
Will shop here again.

Reason I chose this business:

Saw the items advertised on TikTok

Reason I chose this product:

I had been searching for a tank that was thick enough to not be see through and this also had a build in bra shelf.

Quality
Thumbnail of user ushmas1
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Shipping was slow but not bad. The color of the product was not as described or pictured it was not pink but rather flesh colored so looks bad when I wear it

Quality
Thumbnail of user johannaf77
1 review
1 helpful vote
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

All good …. Took along time to come but kindly the communication with chic me was fantastic …… one item was abit big but they refunded some of price so I could get it mended …. I've ordered again so have no problems good quality clothes and the chic me staff are fantastic great customer service

They are fantastic one in a million

Reason I chose this business:

Like the clothing and service u get good customer care

Reason I chose this product:

Needed some summer clothes

Service
Quality
All good so far
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Like the clothing

Thumbnail of user mariel997
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

The dress came just as pictured and is beautiful. I love it. I got an XL I'm usually a 12 US and it fit perfectly. The material is nice and don't feel cheap. Not thin or see-through. I can't wait to wear it on my Vacay.

Reason I chose this business:

The clothes looked nice

Reason I chose this product:

I loved the dress

Quality
Thumbnail of user lizf289
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Top is cute and fits perfectly, the bra part is huge and not snug. Not sure why the inner part seems to be 2 sizes bigger that the actual top. I bought both green and black, both fit the same.

Reason I chose this business:

Saw on TikTok and it looked cute, but bought from website.

Quality
Thumbnail of user lynnb1510
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

I wanted to return an item and all you wanted to do was knock discount off rather than be sending it back. The dress is no good for me and I won't be using this website again

Wanted to send an item back but didn’t get any satisfaction you just wanted to give me discount instead

Reason I chose this product:

Thought it looked nice

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user toriid
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

After one wash on cold settings, my ribbed tank tops are already pilling and unraveling around the collar and sleeves.

Reason I chose this business:

Low cost, and the shirt advertised was something I thought I was looking for.

Reason I chose this product:

Low cost, and the shirt advertised was something I thought I was looking for.

Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user alicem1106
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

This was the second outfit I bought the first one was too small so ordered a large there was hardly any difference in size, really disappointed

Reason I chose this business:

Liked the look of clothing

Reason I chose this product:

Like the look

Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

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Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 12 days

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