I wanted to return item because it was too big but getting in touch with customer service was absolutely ridiculous. Quality was good though and ended up just giving it to a friend

After waiting nearly 7 weeks for my order and l still haven't received it, l will be very reluctant to use Chic Me again.

Waited 2 weeks for my order and it was sent to the wrong address, when I finally tracked it down I was told that it had been sent back to sender, contacted chic me and requested that my order be sent back to me with a quicker delivery time due to the inconvenience, 3 weeks later I'm still waiting for my order… not good enough

I tried to return an item, as it was to big, they would not give me a full refund. I agreed upon a 15% refund and I would keep the item. Which after numerous times I told them I had no use for! They still insisted. I haven't received the 15% refund. Will not do business with this company ever again

The product took 3 weeks to arrive, but when it did it was the wrong size. Customer services were great but 7 weeks from ordering and I'm still waiting for the right size to be shipped.

I wanted a smaller one, but it's too difficult to figure out how to return it. I'm definitely not gonna order again.

Shipping took weeks longer than originally estimated, no communication from company on shipping status or details, products were good

Pants were super cute and just as pictured. The customer service and communication isn't great. But otherwise, I have no complaints

Took nearly a month to receive order despite taking payment straightaway want to return order and finding it very difficult to do so

Dress is like a sack not able to wear and boots aren't to bad for a bedroom joke - pay cheap get cheap

I have spent over a month requesting information to return the items. One item has a broken zipper and all do not fit. I was going to change to a different size, but at this point, I want nothing to do with Chic Me. Every time I request info to refund they ask for SKU code, even though, I told them that the entire order needs to be returned, plus the SKU codes are listed in the email and chat thread. I guess it is a delay tatic. They offered me 10% to keep the order---NO THANK YOU. Then they offered 30%. I was clear refund me my money.

Love your clothes and how they make me feel beautiful. I get a lot of compliments on the clothes I have two that don't fit but not paying to send back

Received package of goods ordered and an item was missing. Just keep getting a robot answer about it. Very disappointed!

Entering the address was very frustrating. It took me many tries to get it to do what I needed. Then thought shipping was suppose to be free but it didn't come up that way

Hectic website and my coupon wouldn't deduct when I wanted to buy 3 items over £60 so I just bought one item

I ordered an item 38 days ago. It has never arrived and today I received the link to rate my experience?! I have emailed twice with no response. So far, not able to recommend this business…. In any aspect!