Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
First-time buyer pleased with purchase. Very responsive seller who wished me to wear my watch in good health, which I liked very much!
Working through Chrono24 and the international seller was seamless and professional.
Both parties were responsive
This was my first stint on Chrono 24 platform. My search experience was very pleasant. The description / details were very helpful. The site informed about its policies very clearly to end users. Amidst all the good experience I still have one beef with the transaction process. I don't understand why they charge sales tax to US consumers when the transaction happened overseas and the import was subjected to customs duty and import tax. Adding sales tax over that seems like double taxing the consumer.
Overall experience was good, some phases were a bit confusing but with a little patience all worked out.
Chrono24 is a great way to buy watches. Haven't bought from a private seller yet, but working with the ADs on the site was great.
For me was a very especial transaction, easy to buy, and the seller was very responsive and very professional, I'm so happy about my watch!
Watch looked like new, shipping was super fast and packaging was excellent. Will be taking it to tag store to have it checked out to be sure 100%.
I had a very good experience with Chrono24. They are easy to use and very effective. I will use them again to buy or sell a watch.
I was pleasantly surprised with my experience on Chrono 24 purchasing a new 2024 Rolex and circumventing the registration and waiting process with the authorized dealer. Make sure you read the reviews of the dealer and do your homework before making your purchase. If you are looking for a new unworn Rolex you may pay a premium based on the model but I would highly recommend this site if you don't want to wait a year or more for your watch with the authorized dealer. I will be purchasing my next Rolex on this site.
This website has plenty of filters and options to find exactly what you desire. The money back guarantee eased my mind and made this process very simple and smooth.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.