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Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
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How would you rate Chrono24?
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Mexico
1 review
0 helpful votes
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Great service
May 24, 2020

It has been a great exoeirce to ourchase a watch with you as I had plenty of confidence to manage my online transaction hoping not to have a bad experience but the whole process was flawless. I am satisfied with the Price, quality and delivery times provided by this company. I fully recommend this site if you want to get a watch that it is worth the money and time.

Date of experience: May 24, 2020
Pennsylvania
1 review
0 helpful votes
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Making it happen
June 25, 2020

I was very impressed with the great service Chrono24 offered they kept me updated as to what was happening throughout the process from start to finish. I was able to sign in to the site and see the actual progress the purchase was making from the dealer to me.

Date of experience: June 25, 2020
Massachusetts
1 review
0 helpful votes
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Great Service
October 3, 2022

This was my first omega watch purchase from chrono24 and it was a pleasant experience. Chrono24 was a breeze to use and I felt safe shopping with them. I will definitely by my next purchase from chrono24. Highly recommended!

Date of experience: September 3, 2022
Nevada
1 review
0 helpful votes
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There was trouble with customs. Not enough or insufficient paperwork. This is the second time
My order has had trouble with customs. Both the seller and Chrono 24 were very helpful with ongoing
Communication and always well informed.

Date of experience: August 19, 2023
Wisconsin
2 reviews
0 helpful votes
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Credit Card use issue
June 12, 2023

Everything was satisfactory; 4 out of 5 stars because my credit card would not automatically go through due to the volume of charge-backs, thus the CC company flagged the charge. This required a call and quite a few minutes of my time to verify the charge. If losers weren't trying to rip off Chrono24 dealers all the time, this wouldn't be an issue

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Good site and process
June 29, 2023

I was very satisfied with the site's ease and performance in the process of finding watches and making a purchase. The site provides a great system for finding a watch that gives the ability to filter the search using every possible criteria. They also have an easy and convenient system for providing notifications for the watches that are in a customer's watchlist. Then, when it came to making a purchase, the entire process was seamless and everything went smoothly from communication to handling the sale and interaction with the dealer.

Date of experience: June 29, 2023
Arizona
1 review
0 helpful votes
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Great Support
December 21, 2021

Kept me informed throughout the purchasing process. Made sure I received the item and that it was undamaged. Responded to my questions immediately. Purchasing process was secure and my funds were not distributed until I had received and approved the item.

Date of experience: December 21, 2021
South Carolina
1 review
2 helpful votes
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Buyer Protection Plan
September 30, 2020

Purchase a watch from them based no their buyer protection plan. After waiting months for watch their response was contact seller. That went no where as I was told to contact shipper. I asked for refund and Chrono dragged their feet and were always evasive. When I demanded a yes or no to my refund request I never received a response and never heard from them again.

Date of experience: August 23, 2020
Sweden
1 review
0 helpful votes
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Be careful l, don't sell your watch in Chrono24 platform, I have sold my watch in 13/6/2023, watch delivered and buyer authorized the payment on 17/6/2023, until today I didn't receive my money with almost 60 days, after hundreds of emails and phone calls I felt myself in a big circus without any solution to transfer my payment

Date of experience: August 14, 2023
Connecticut
1 review
0 helpful votes
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Best place to buy a watch on the internet
July 27, 2022

Chrono24 is the best place on the internet to buy a watch. They have the largest and best selection and they make the whole process very easy. My watch transaction was seamless and easy and look forward to my next one.

Date of experience: July 27, 2022