Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
It has been a great exoeirce to ourchase a watch with you as I had plenty of confidence to manage my online transaction hoping not to have a bad experience but the whole process was flawless. I am satisfied with the Price, quality and delivery times provided by this company. I fully recommend this site if you want to get a watch that it is worth the money and time.
I was very impressed with the great service Chrono24 offered they kept me updated as to what was happening throughout the process from start to finish. I was able to sign in to the site and see the actual progress the purchase was making from the dealer to me.
This was my first omega watch purchase from chrono24 and it was a pleasant experience. Chrono24 was a breeze to use and I felt safe shopping with them. I will definitely by my next purchase from chrono24. Highly recommended!
There was trouble with customs. Not enough or insufficient paperwork. This is the second time
My order has had trouble with customs. Both the seller and Chrono 24 were very helpful with ongoing
Communication and always well informed.
Everything was satisfactory; 4 out of 5 stars because my credit card would not automatically go through due to the volume of charge-backs, thus the CC company flagged the charge. This required a call and quite a few minutes of my time to verify the charge. If losers weren't trying to rip off Chrono24 dealers all the time, this wouldn't be an issue
I was very satisfied with the site's ease and performance in the process of finding watches and making a purchase. The site provides a great system for finding a watch that gives the ability to filter the search using every possible criteria. They also have an easy and convenient system for providing notifications for the watches that are in a customer's watchlist. Then, when it came to making a purchase, the entire process was seamless and everything went smoothly from communication to handling the sale and interaction with the dealer.
Kept me informed throughout the purchasing process. Made sure I received the item and that it was undamaged. Responded to my questions immediately. Purchasing process was secure and my funds were not distributed until I had received and approved the item.
Purchase a watch from them based no their buyer protection plan. After waiting months for watch their response was contact seller. That went no where as I was told to contact shipper. I asked for refund and Chrono dragged their feet and were always evasive. When I demanded a yes or no to my refund request I never received a response and never heard from them again.
Be careful l, don't sell your watch in Chrono24 platform, I have sold my watch in 13/6/2023, watch delivered and buyer authorized the payment on 17/6/2023, until today I didn't receive my money with almost 60 days, after hundreds of emails and phone calls I felt myself in a big circus without any solution to transfer my payment
Chrono24 is the best place on the internet to buy a watch. They have the largest and best selection and they make the whole process very easy. My watch transaction was seamless and easy and look forward to my next one.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.