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CitizenShipper has a rating of 2.9 stars from 1,072 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CitizenShipper most frequently mention customer service, credit card, and phone number problems. CitizenShipper ranks 5th among Mail Forwarding sites.
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I need to update my review on Chloe. She brought my 8 wk old Maltese puppy, Bentley, from Houston to Myrtle Beach, SC. Not only did Chloe take extra precautions regarding his health because he was so young. She also worked on me in the price. I was previously scammed by an unscrupulous (supposedly) breeder who not only took all of my money and didn't deliver the puppy and they also stole my identity. She worked with me on my budget. Not only was she in Houston for another transport, she made sure she picked him up the same day that I booked her. She treated him like he was also her own furkid. She drove straight through dealing with some pretty bad weather. She stayed in touch with me during the whole transport, arrived when promised. Chloe put me and my friend that bought him for me at ease. My friend said, she's an Angel. I didn't worry one bit and neither did my friend. After being scammed out of close to $2000. I would normally be leery of anyone who promised me the Moon but stole from me. I did not have one single doubt about her. There are not enough good things I can say about Chloe!
I was ripped off for $450.00 by a highly rated driver that they recommended to me. They stated that the driver had 50 trips and 5 stars. The driver ghosted me, did not show up on the date promised and kept my 450.00 deposit. When contacted, Citizenshipper took no responsibility and said I was on my own. Be very careful who you select because this company WILL NOT stand behind their drivers. It also became known after this happened that this driver was doing this to other people and Citizenshipper DID NOT notify or warn me.
I got tons of offers in the first few min and the driver showed up on time and took my boat to the dealer location on time. Will user again
I love this site Matthew and Robert are very dedicated to the site. Always fast to answer all questions
Great services. I was able to have my dog transported from GI to CA safely and at a great price. I recommend using.
Great service!
I highly recommend this service to anyone.
Really helpful and reliable!
The driver was kind and caring, definitely made this easier.
Driver was friendly and responsive. Process was easy and quick. They do background checks and have reviews for each shipper. Will use again!
I am so glad I found this site to get my dog shipped to me. It was fast and easy and budget friendly!
I was able to find and secure pet shipment easily through the site. Everything went smoothly and I would book through them again.
I love CitizenShipper! This were i found someone to ship my dog from vegas to virginia! Its very easy to use and awesome!
The driver picked up my pet from South Carolina and drove it 616 miles to me I am very happy and pleased to say I am Very satisfied they kept me updated the whole trip
I did not no about citizen shipper till I did some research and found them to be a great company so I hired them to bring my pug puppy home to me
Lisa at Daisy did a great job delivering my poms! I had a nervous little girl and Lisa handled her perfectly. I would definitely recommend her!
This was my first time using a site like this, I am referring it to everyone I know. The driver I booked with was the absolute best. Thank you
Theodore A is amazing. He truly cares about the animals he transports and Winslow arrived happy and fed.
My puppy arrived very happy. The driver was great and sent many photos and updates throughout the journey.
Used the website to find a pet transportation service. Found a great service to being our dog home! Would recommend this site
Great experience! Our dog was delivered safe, healthy, and happy. Julie did a wonderful job with our very large and headstrong dog.
Got my puppy delivered through here and it was a success. The site was reliable and trustworthy and I would use again.
Citizenshipper was very convenient for our pups to travel across the states! The driver made me and the rest of the family feel very comfortable.
If you need your pet transported from a different state this is a good website hooks you up with a ton a drivers and quotes
The shipper was great and kept me up to date on the entire process. The cost was excellent and much less than other shippers. A+++
Kathy arrived ahead of schedule and with happy pups. I strongly recommend using this service. I very happy with my experience.
I posted my shipping needs and had several drivers respond. Chose my driver, paid my deposit and everything went very smooth.
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From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose, in less than 60 seconds you will become a part of our nationwide network of people who are working together to get things from Point A to Point B everyday.
With ten years experience building an online marketplace, we understand the needs of all of its participants. We’ve tried and tested a variety of platform models, and policies, to find a highly optimized user experience that has helped thousands of pets be transported safely and reliably across the country.
We’ve developed our vetting system and de-risked the platform so that customers can feel safe using us. Our extensive positive reviews speak to why shippers should choose us over someone else they find online.
Whether you operate a small business, or you are an individual in need of transportation service, CitizenShipper can help you meet your needs.
That is awesome Lynda, we wish your new puppy a warm welcome to his furever home! :)