• City Furnish

City Furnish

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Overview

City Furnish has a rating of 4.0 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with City Furnish most frequently mention rent furniture, affordable prices, and great experience. City Furnish ranks 33rd among Furniture sites.

  • Service
    39
  • Value
    37
  • Shipping
    35
  • Returns
    34
  • Quality
    35
18
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How would you rate City Furnish?
Top Positive Review

“Great Experience”

Rahul G.
6/25/20

I used this renting service. I will highly recommend it for Bachelors, Expatriate, Emigrants. Recommend this to all relocating people. Cityfurnish is cost effective, payments can be made easily, best feature is to pay in instalments, Easy to order, Good customer support, Sanitized furniture and Appliances, 48 hour installation. I went for the comfort packages. It was a very satisfactory experience.

Top Critical Review

“Very bad service. They take hell out of time to complete an order. Also hsrdlypick the custo”

Leena B.
8/6/22

Very bad service. Take so long in first taking an order and than never take customer care call. Only who do meditation a lot n are in no hurry can contact them or else forget it. There transportation people also Suck. My order suppose to be arrive in half n hr since morning n it's 8 pm now. Third class service. I wish I could have not given even one star too. They don't deserve any star.

Reviews (98)

Rating

Timeframe

Other

Thumbnail of user dipikam3
India
1 review
0 helpful votes
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January 13th, 2021

The company has pathetic services once you have rented. They have so many hidden charges which one can never find and they find different ways to not return your deposit and keep extracting from you.
I am. talking from my own experience

Thumbnail of user prajaktad
India
1 review
2 helpful votes
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February 17th, 2020

I am not satisfied with the services of cityfurnish. Initially, the customer care executives were giving unnecessary reasons for not completing the process and now when I am asking for my refund of Rs 1800, neither they are receiving my calls nor replying on my mails. It seems that they don't want to refund my money. Compared to this, the other services are good and providing quick services with minimum processing steps.
Also, based on other's reviews, now I am 100% sure that the company is not for providing quality services but for increasing problems of the customers. In future I will never recommend this site to anybody.

Thumbnail of user neerajk60
India
1 review
0 helpful votes
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March 14th, 2022

I ordered some furniture and appliances on Nobroaker and order diverted to city furnish as they are channel partner.
Its been more than a week when I placed order and 6 days back KYC was completed too.
Still have not received anything and not getting any satisfactory responses.
Pathetic online service with no customer support.

Thumbnail of user shivanandap
India
1 review
0 helpful votes
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July 25th, 2022

I had ordered some furniture and appliances on Nobroaker and it got transferred to city furnish. I was called and told that they have scheduled the delivery of my furniture in the morning. I decided to take a day off from my work. I went to my unfurnished apartment early in the morning expecting them to come by 9:30 am. I waited since two hours to receive the delivery. Whenever you try to call them either you have to wait for long hours or your call is not accepted. By luck I was able to contact them and they coolly inform me that the delivery will only be in the evening. No value for people's time. Still waiting for my furniture. City Furnish should be more committed and learn to value people's time.

Thumbnail of user miskeenk
India
1 review
0 helpful votes
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October 5th, 2021

Cityfurnish company is the best company... and this company products quality also. Good I love it. This one fantastic I choose cityfurnish company and my experience is very good I will suggest everyone please try this...!

Thumbnail of user inderjeetb1
India
1 review
0 helpful votes
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November 2nd, 2022

I have been chasing the customer care for last 1 month. But they have not refunded my security deposit.
The executive Sudanshu says that due to technical issue they are not able to pay.
I have lost my money! Please be aware to pay any amount.

Tip for consumers:
PLEASE DO NOT GIVE ANY SECURITY DEPOSIT !!!! YOU WILL LOOSE MONEY !!!!

Products used:
Bed with materess

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericp107
India
1 review
2 helpful votes
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October 9th, 2017

I placed an order and uploaded documents. Still the order was not processed for over 3 days. When I followed up they said the documents were not valid. The documents submitted are valid as per the Government of India but not valid for city furnish. This is brilliant.

Cancelled the order and will never place an order with them.

Thumbnail of user abhishekhadap
India
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

The delivery was not complete and the washing machine outlet pipe was missing. The delivery person refused to help.
I tried reaching the helpline number as well but no response.

I spoke to one of your telemarketing person on 19th April and she assured me that i would be getting call immediately but no one has reached out yet. Also, she refused me connecting to any supervisor / manager.

Spoke to one of your telemarketing people on 20th April around 12.00 PM and a repair request was raised.
I requested him to get the outlet pipe organized at the earliest but until now nothing has moved.

As the rent is already paid and I feel stuck with choosing on CITY FURNISH. I have sent 3 reminder emails already and same are attached for further reference.

All this would be further shared in all possible social media as evidences just in case the issue is not resolved ASAP.

Thanks,
Abhishek Hadap

Tip for consumers:
Please check for other better rental options before choosing CITY FURNISH

Products used:
Only TV and Refrigerator. Washing Machine still not used due to missing part.

Service
Value
Shipping
Quality
Thumbnail of user salonig2
India
1 review
0 helpful votes
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October 13th, 2021

This is very well furniture platform for renting. It provides us very well service. It provides very soft, stylish and comfortable furnitures. If you want to buy some new furnitures I suggests you only CITYFURNISH.

Service
Value
Shipping
Quality
Thumbnail of user mohdd6
India
1 review
0 helpful votes
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December 27th, 2021

Also many business can be influenced as transportation, courier services and all. Somehow migrated people have to beer big losses while migrating. So this may be very helpful for them

Tip for consumers:
Yes

Products used:
Bean bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user mahimat
India
1 review
0 helpful votes
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October 25th, 2022

Highly recommendable for renting furniture and electronic appliances. It provides best quality furniture at affordable rates. Also, the after sales service is very good.

Thumbnail of user ajaya19
India
1 review
0 helpful votes
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June 25th, 2020

I am using this renting service for a long time and now also uses it. I got my living room furnished with cityfurnish. I recommend it to bachelor's newly married and emigrants the can use this service and also people who are fond of furniture. Cityfurnish cost effective payment and fair price give u a variety of choice and a major feature you can pay in installments. There are various best offers, easy to use features and also has zero matienance cost. They also has good customer support and help you with problem and also u can submit you service online. They deliver your product within 48 hrs and free relocation of furniture and appliances and also santize the furniture and appliances and give you a safe delivery in covid times. I have a good experience and iam satisfied with there services and facilities

Thumbnail of user divyap35
India
1 review
0 helpful votes
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October 17th, 2021

This is very well furniture platform for renting. It provides us very well service. It provides very soft, stylish and comfortable furnitures. If you want to buy some new furnitures I suggests you only CITYFURNISH

Thumbnail of user felipeb40
India
1 review
0 helpful votes
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May 26th, 2019

What a nightmare! Lucky you if first delivery you get what you ordered... it was not my case, but they will try. They delivered different items, some of them even broken, let's check if you accept them... unfortunately I was not at home the day they brought, what a big mistake. Everything came super dirty, extremely dirty... once at home and after several cleaning hours, I started the complain process... get ready for the worst service I have ever seen in my life. From the delivery guy to the top management in that company the service is crap. They do not talk each other, they don't care, they promise to call back which never happens (including top management!)... really, stay away of them. What ever you will receive can only be replaced after six months even if it is damaged, or you have to pay for the transport. After two months i had to cancel the full order, it took me a week to get an answer from them for collecting the items and I had even to do myself the final bill! Otherwise they wanted to make me pay full! Really Unbelievable. I move now to Furlenco, and I feel like heaven, even the sales representative has come to my place several times to check.

Thumbnail of user shumaylan
India
1 review
0 helpful votes
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October 9th, 2021

Cityfurnish company products are very comfortable and all the furniture is most branded and stylish. I suggest you guys please tried this service it is very excellent.

Thumbnail of user soyabs
India
1 review
0 helpful votes
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September 21st, 2021

I Have a great experience with cityfurnish till now. I will suggest everyone to rent the furniture
From cityfurnish. The quality of the product is really good and at affordable price

Service
Value
Shipping
Returns
Quality
Thumbnail of user kirtik10
India
1 review
0 helpful votes
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October 14th, 2021

If You need to Renting furniture and other appliances you just go to cityfurnish because it is amazing platform to renting furniture and other home appliances.

Thumbnail of user shwetas57
India
1 review
0 helpful votes
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October 4th, 2021

Cityfurnish is a great way to renting furniture, they have good furniture with great quality and comfortable also, I suggest you guys you should try this.

Thumbnail of user nitinc11
India
1 review
2 helpful votes
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October 9th, 2020

I have used their service for over 18 months.
The service is very poor along with the products.
They even once tried to take my money (Rs. *******) from my card. Fortunately, I had already used the limit & the transaction got bounced. They would never pay your security deposit back.
They promise cleaning & maintenance but never do it. When you return the furniture, they charge for damages caused by just simply using the product. For example, A 3 seater Sofa - A sofa is meant for sitting & relaxing, since they never maintained it in the tenure, they said "Sofa ka Foam damage ho gaya hai", & I am like WTF? If your SOFA was not durable enough then why would you give it to the customers. This is not it. They never gave me back my Security deposit for any of the appliances. Washing machine, bed, Mattress, everything was damaged as per their statement. You don't believe me, try out yourself & get mentally unstable during the tenure.
I have now ignored that money as a donation to such a poor company which survives on stealing customers money & i can't believe how they are able to sleep at night with the food inside their stomach from customer's stolen money. I also offered them more money so that they don't do the same with other customers.

Thumbnail of user alia833
India
1 review
1 helpful vote
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November 17th, 2021

The company will entice you with tall claims. It will then take all payment in advance including security from you online. They will keep sending you in circles on the excuse of KYC. First shock will be a Agreement that you will be asked to sign, this will follow with other useless documents like LinkedIn ID, Landlord's contact number, alternate number. They will also ask you for auto debit mandate, post dated cheque, all this inspite of making FULL PAYMENT including SECURITY deposit in advance. USELESS chaps. Do not fall into their trap

Tip for consumers:
Don't use it. JUST AVOID!

Products used:
Washing machine. Still waiting for it !

Service
Value
Shipping
Returns
Quality
Thumbnail of user as1069
India
1 review
0 helpful votes
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September 25th, 2021

Enable comfort and convenience for residential and commercial users with its wide variety of
Home furniture, office furniture, electronic appliances and fitness products available for rent
And rent to buy options. Cityfurnish has been operating in Delhi, Gurgaon, Noida, Bangalore,
Pune and plans to launch soon in Hyderabad and Chennai. Cityfurnish offers the most
Comprehensive, convenient and flexible furniture and appliances rental options available.

Thumbnail of user anshikaa6
India
1 review
0 helpful votes
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October 25th, 2022

Cityfurnish is a leading provider of innovative furniture rental services for residences and businesses. Offering a wide range of products suitable for every customer

Thumbnail of user vanshikag3
India
1 review
0 helpful votes
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December 21st, 2021

Yes, cityfurnish is one of the best rental store at an affordable price. They also offer free delivery and installation. It is one of the best app in providing rental service.

Products used:
Furniture

Service
Value
Shipping
Returns
Quality
Thumbnail of user oscarg187
Illinois
28 reviews
3 helpful votes
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February 4th, 2022

A regular customer. Already have a double bed and side table. Very good collection and very nice and helping staff. And really good customer support team. All the best for great future.

Thumbnail of user purnimachakp
India
1 review
0 helpful votes
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October 6th, 2021

I had very good experience with this, It is really good brand. Cityfurnish is good place to rent your servic. I will suggest everyone to rent the furniture from cityfurnish.

Tip for consumers:
Yes

Products used:
Yes

Service
Value
Shipping
Returns
Quality

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From the business

Premium Home Appliances & Solid Wood Furniture on Rent in Gurgaon, Noida, Ghaziabad, Faridabad, Delhi, Pune, Mumbai & Bangalore. Free Home Delivery, Installation, and Maintenance. High-Quality Wooden Furniture and Branded Home Appliances.,

Company Representative

Thumbnail of user markc231
Mark C.

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