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  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.6 stars from 3,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention fast delivery, customer service, and free shipping. CleanItSupply ranks 4th among Wholesale sites.

  • Service
    372
  • Value
    433
  • Shipping
    434
  • Quality
    2509

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 87.6%
Positive
1,190
Neutral
85
Negative
83

Instant Feedback

26,067 reviews

13
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How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo I.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Tp”

Carolyn P.
9/19/24

I volunteer at a small food pantry - one of the items most requested is toilet paper (can't purchase with food stamps). Although price has gone up since we started, the value and delivery time is great. No complaints from our neighbors.

Reviews (3,444)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (626) delivery time (70)
Thumbnail of user carolynp451
1 review
1 helpful vote
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

I volunteer at a small food pantry - one of the items most requested is toilet paper (can't purchase with food stamps). Although price has gone up since we started, the value and delivery time is great. No complaints from our neighbors.

Reason I chose this business:

Delivery time great --- website not difficult -- descriptions of product is accurate

Thank you
June 22nd, 2024
Verified purchase
• Previous review

This toilet paper is purchased for a local food pantry by a donation from a supporter. Glad it is available.

Reason I chose this business:

Have used it frequently the past two years

We distribute this product through a local food pantry
April 8th, 2024
Verified site experience
• Previous review

We distribute this product through a local food pantry. It is popular and cost wise-the best we can find

Reason I chose this business:

Have used it previously

I enjoy this type of ordering but sometimes the check...
August 19th, 2023
Verified site experience
• Previous review

I enjoy this type of ordering but sometimes the check out and sign in is difficult to navigate

Reason I chose this business:

Because it was time

I purchase tp for a food pantry funded by volunteers
March 20th, 2023
Verified site experience
• Previous review

I purchase tp for a food pantry funded by volunteers. I especially appreciate savings on the shipping.

Reason I chose this business:

It has the wrapped 2-ply toilet paper 500 sheets at a price my volunteers are willing to pay

Easy website to navigate
February 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Did price comparison

Thumbnail of user amberm1295
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

As a cleaning business owner im always looking for quality products at a great price. Clean it supply definitely checks all the boxes. They have the select products we use in bulk at competitive prices. Highly recommended

Reason I chose this business:

Bulk products at a discounted price

Reason I chose this product:

Excellent bulk pricing

Quality
Thumbnail of user davidm7521
2 reviews
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Check Order: *******. You are saying that for 3-cases we should get charged over $30 shipping per, but for this order you would charge only $128 for 30-cases of basically the same product. That does not add up!

Reason I chose this business:

Previous Purchase

Service
Quality
Thumbnail of user ericr2001
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Code fallship149 comes back as coupon not found. Yet it is all over the page. Individual exclusions apply. How does one tell what is excluded?
Just placed order- why are you "saving my shopping cart" for what purpose?

Reason I chose this business:

Prices are good especially with free shipping.

Thumbnail of user kiraw39
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

Might be my 3rd or 4th order from cleanitsupply. Always very happy with the product, speed of delivery, and kind follow-up customer service, which is rare to experience with online shopping. Keep it up! <3

Quality
Honestly, you guys have great prices and supplies I...
February 14th, 2024
Verified site experience
• Previous review

Honestly, you guys have great prices and supplies I need, but I recently received a lovely voicemail and email from someone from customer support just thanking me for shopping here, and it was so nice. I'm really impressed with how you value your customers and I'm glad to keep shopping here

Reason I chose this business:

You're the best!

Great selection
October 16th, 2023
Verified purchase
• Previous review

I placed an order for a product I'm having a difficult time finding in stores, but am very impressed with the selection of products here as well as the prices. I will definitely be back.

Reason I chose this business:

It was just a store that came up in search, but saw the prices were good

Reason I chose this product:

I was looking for a specific favorite product of mine

Quality
Thumbnail of user johnc5532
3 reviews
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase
• Updated review

CleanItSupply used UPS to deliver my items. Now, sometimes, my items get damaged and CleanItSupply is always ready to make it even though it was not their fault that an item gets damaged. They answer their emails quickly and solve the problem most satisfactory. Great job!

Reason I chose this business:

Delivers quickly and the Customer Service is awesome.

Reason I chose this product:

Looking for something that will last and not cost me my left kidney. Pricing is very reasonable.

Quality
Quick, easy and always arrives fast
June 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been use them for a while LOVE this place!

Quick, fast and simple site to navigate!
May 12th, 2022
Verified site experience
• Previous review

Quick, fast and simple site to navigate! Love it!

Reason I chose this business:

It has some really great deals and is so handy. I order stuff on a Tuesday and usually get it by the end of the week. That's service!

Easy, simple and fast
November 11th, 2020
Verified site experience
• Previous review

Easy, simple and fast. I love it!

Reason I chose this business:

Hate shopping... I get it all done here in swoop.

Reason I chose this product:

Need the item and don't wanna run out.

Thumbnail of user jeffw1930
1 review
0 helpful votes
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October 12th, 2024
Verified purchase
• Updated review

Evidently what I had ordered before is no longer in stick. Instead of telling me so, your site just directed me to an empty cart instead of telling me it was out of stock when I tried to reorder from previous purchase

Reason I chose this business:

Quick and easy. Good products. Good value.

Super convenient
February 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quality and ease of ordering

Thumbnail of user robg791
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Great item and service but I wish it was easy to find what I previously ordered to click and reorder. Like have to figure out what the code for the item is or find it All over again. This time I went and found it in track orders.

Thumbnail of user zelfaa
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Hello my husband is a bilateral amputee and this chair makes it convenient for me because I can put him in the chair and move it from room to room.It's comfortable and it's exactly what he needed at home! Thank you

Reason I chose this business:

Saw it online!

Reason I chose this product:

During a stay in the hospital he was sitting in a chair like the one I purchased!

Quality
Thumbnail of user louiss472
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase
• Updated review

I am somewhat okay with the services but not all the time. The delivery person always delivers the products in the wrong unit even though I made numerous demands to deliver the product in the house in the rear.

Reason I chose this business:

This is the company I always buy from

I would like to use coupons more often
September 1st, 2024
Verified purchase
• Previous review

So far things have been good except one inconvenience trying to return an order,

Reason I chose this business:

Convenient and fast delivery

I would like to use coupons more often
June 22nd, 2024
Verified purchase
• Previous review

Okay, always get the product fast but the delivery guy always delivery my products in the wrong place.

P.S. My address is in the rear

Reason I chose this business:

I have always buy from Cleanit supply

Good and simple
September 3rd, 2022
Verified site experience
• Previous review
Thumbnail of user meghana80
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Items often arrive damaged or taped in a way that renders some of the toilet paper products useless.
It's always a struggle to get my loyalty discount to work. I used to be able to ship anything for free with my loyalty program. Now it's a guessing game. And sometimes the code shows errors like "not eligible for this email".
No one can give an estimation on shipping time often leaving me without the supplies I need or way too many.

Reason I chose this business:

Because it's where I normally shop even though it's difficult

Thumbnail of user saraj707
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

Very satisfied. This was my first time working with a sales rep to place my order. I usually just do online ordering but this time I worked with Doug Peikin who helped me with great pricing. He was a pleasure to work with.

Reason I chose this business:

Cleanitsupply is always my go to for my janitorial items for our facility

Thumbnail of user jessiev45
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase
• Updated review

We have had very good service with Cleanit&supply delivery. When we were able to speak to customer service representatives, they were professional,, etichal, and courteous. Their expertise in the knowledge of the products was excellent...

Reason I chose this business:

We choose Cleanit&supply when we were browsing on the Internet.

I tried to place my order on my Android phone, but...
February 3rd, 2022
Verified site experience
• Previous review

I tried to place my order on my Android phone, but ti didn't go through so I tried on my computer and the order was successfully processed.

Reason I chose this business:

I have ordered products from CleanItSupply before and my son and I are pleased with the products and the service.

Thumbnail of user teresaw1334
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase
• Updated review

I was having issues with my payment going through and I thought it was on your end but after talking with Edy and trouble shooting the issue, we found out it was my bank. He went above and beyond to satisfy me and help me to place the order. Thank you for having such an amazing customer service representative like Edy. I will order again. Thank You.

Reason I chose this business:

Convivence, affordability and huge selection of products to choose from.

Missing items
July 13th, 2024
Verified purchase
• Previous review

I am still waiting on metered air freshener.
Was shipped separately but I have not received them yet

Reason I chose this business:

I love the prices

Amazing!
June 30th, 2024
Verified site experience
• Previous review

Amazing! And Easy

Reason I chose this business:

Low Prices

Thumbnail of user joshuaw604
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase
• Updated review

Reliable and legit company. I purchase bulk toilet paper and brown paper towel rolls from them a few times a year. I've searched around the web, and they always have the best prices. The loyalty program is great too. Shipping is quick for such large boxes.

Reason I chose this business:

It's my go-to for bathroom and cleaning supplies.

Great prices
March 24th, 2024
Verified site experience
• Previous review

Great prices. Appreciate the coupon codes too! Ships right to the house, packaged just fine, in good timing, too.

Reason I chose this business:

Been buying from you guys for a while. Always buy my paper products from you! Thanks again!

Great prices
September 4th, 2023
Verified site experience
• Previous review

Great prices. :)

Reason I chose this business:

Cheapest option for bulk supplies that I know. :)

Great prices!
June 28th, 2022
Verified site experience
• Previous review

Great prices! Thanks!

Reason I chose this business:

Always choose them for great prices!

Great products...
January 18th, 2022
Verified site experience
• Previous review

Great products... good sales!

Reason I chose this business:

Great deals with free shipping.

Great prices
September 24th, 2021
Verified site experience
• Previous review

Great prices. Great products! Ordered before and will again!

Reason I chose this business:

Greatly appreciate the deals!

Thumbnail of user paulb5628
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

This is my second order with you, and I'm hoping it will be as satisfactory as the first. My delivery arrived not only on time but also early, which I greatly appreciated.

Reason I chose this business:

Price and service

Thumbnail of user tamarab193
2 reviews
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase
• Updated review

I discovered this place when covid first hit. In search of toilet paper, I found plenty. I've been ordering from them ever since. Great customer service.

Reason I chose this business:

Return satisfaction customer.

I have been a customer since the beginning of covid
April 14th, 2024
Verified site experience
• Previous review

I have been a customer since the beginning of covid. Excellent customer service and fast free shipping.

Reason I chose this business:

Still great customer service 👍

Found everything I needed easily
December 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My go to place since pandemic

Quick and was ordering
January 14th, 2022
Verified site experience
• Previous review
It's alright...
October 2nd, 2020
Verified site experience
• Previous review

It's alright... good enough I keep coming back and I recomend this site to friends and family.

Reason I chose this product:

Wipes are hard to find still.

Thumbnail of user clairef238
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Products at a great price. Order arrives quickly. Easy to navigate website. We appreciate the lower prices/sales you offer, it helps us to keep prices down for our patients. -LHL

Reason I chose this business:

Products at a great price. Order arrives quickly. Easy to navigate website. We appreciate the lower prices/sales you offer, it helps us to keep prices down for our patients. -LHL

Thumbnail of user lorettas361
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I buy a years supply of household cleaning and paper items. I am always very satisfied with the service, price and products. It also makes my grocery budget go further.

Reason I chose this business:

I'm stuck on it.

Thumbnail of user caseyz37
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Very user friendly website & it didn't take long to compare & realize these were the best prices available. I even received free shipping on my 2nd order.

Reason I chose this business:

Great prices

Thumbnail of user kerryo105
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

I had no ink in the office which was really bad so I did a rushed order ad they called to confirm the address and got the toner to out office the following morning. Thank you!

Reason I chose this business:

Because last time they were so helpful I wanted to give clean it supple my business

Thumbnail of user kimberlys3140
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

I thought prices were very reasonable. I will shop on this site again. Easy use of payment options. Highly recommended. Will tell my family and friends about the site.

Reason I chose this business:

Search online came across your site for the products I was looking for. The prices were good.

Quality
Thumbnail of user charlesb3299
1 review
1 helpful vote
  • Send Message
August 29th, 2024
Verified purchase
• Updated review

I started buying our toilet paper during COVID, when you could not find it anywhere. I am so thankful for CleanItSupply.com. They have never let me down. Best bang for my buck!

Reason I chose this business:

I needed toilet paper.

I found Cleanitsupply.com during the pandemic
August 8th, 2023
Verified site experience
• Previous review

I found Cleanitsupply.com during the pandemic. They were the only supplier I could find that had toilet paper in bulk for our company. Ordering is easy and I've never had a problem with receiving. 5 stars.

Reason I chose this business:

The club warehouse was out of stock. Ordering from you from now on!

Thumbnail of user bobbys748
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Dear Cleanitsupply Support Team

I've been using your website for a while and really appreciate the products/services you offer. However, I wanted to provide some feedback on an area that could enhance the user experience.

It would be great if the website could remember the items I've previously purchased, so I don't have to look them up each time I return. This feature would make repeat ordering much easier and save a lot of time.

Thank you for considering this suggestion, and I look forward to seeing future updates!

Best regards,
Bobby Singleton

Reason I chose this business:

I use it from time to time.

Thumbnail of user jamesc3522
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase
• Updated review

A portion of my prior order was lost. The Toilet paper delivery is fine, don't order anything else because it might not be delivered and you'll be charged and not give a credit when your items never arrive. I've requested follow up on this lost package for months with no response.

Reason I chose this business:

You haven't lost a TP order yet, although the packages have arrived in questionable condition sometimes.

Thanks for the quick shipping!
June 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Like the service and pricing.

Superb as usual
October 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Excellent pricing and swift delivery.

Great as always
April 26th, 2021
Verified site experience
• Previous review

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 11 days

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