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  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.5 stars from 3,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention fast delivery, customer service, and free shipping. CleanItSupply ranks 4th among Wholesale sites.

  • Service
    365
  • Value
    433
  • Shipping
    434
  • Quality
    2467

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 87.8%
Positive
958
Neutral
60
Negative
73

Instant Feedback

25,534 reviews

13
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How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo P.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Giggity”

kirk B.
9/7/24

Everything is great except for one thing. They do NOT tell you if an item you ordered is out of stock or will take a longer time to get to you, Multiple times I have had very delayed items on a order list. But at least it's not the other major competitor that funnels thier money to terrbile things.

Reviews (3,110)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (612) delivery time (67) shopping experience (77)
Thumbnail of user kirkb267
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase
• Updated review

Everything is great except for one thing. They do NOT tell you if an item you ordered is out of stock or will take a longer time to get to you, Multiple times I have had very delayed items on a order list. But at least it's not the other major competitor that funnels thier money to terrbile things.

Reason I chose this business:

Because your not the right wing $#*!s at Uline.

Shipping times
July 20th, 2024
Verified purchase
• Previous review

Shipping times an issue, you do not tell cutomer that item is shipping from different areas, thus different arrival times. Sometimes items delayed for some time.

Reason I chose this business:

Because you are not the right wing A** holes at Uline.

Thumbnail of user zelfaa
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Hello my husband is a bilateral amputee and this chair makes it convenient for me because I can put him in the chair and move it from room to room.It's comfortable and it's exactly what he needed at home! Thank you

Reason I chose this business:

Saw it online!

Reason I chose this product:

During a stay in the hospital he was sitting in a chair like the one I purchased!

Quality
Thumbnail of user meghana80
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Items often arrive damaged or taped in a way that renders some of the toilet paper products useless.
It's always a struggle to get my loyalty discount to work. I used to be able to ship anything for free with my loyalty program. Now it's a guessing game. And sometimes the code shows errors like "not eligible for this email".
No one can give an estimation on shipping time often leaving me without the supplies I need or way too many.

Reason I chose this business:

Because it's where I normally shop even though it's difficult

Thumbnail of user marcellac84
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

I made the purchase and received the order very quickly. Unfortunately, the part I purchased did not fit the chair. I am having a lot of difficulty communicating with the company to make the return. The phone number does not work, only by email, to which I have not received a response.

Quality
Thumbnail of user lorim1820
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I found the checkout page a bit complicated. I tried to automate a future delivery but discovered that I could not do so and use the free shipping promo code, because the automated delivery discount was considered a "code" and thus negated the free shipping. I may set up automation later if it does not cancel out future promotions on one-time or infrequent purchases.

Reason I chose this business:

Needed paper towels; the price on the email from CleanItSupply was about half that of my amazon subscription, so that was the main draw. :)

Quality
Thumbnail of user heathers2389
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Today, I could not sign out as guest. I do not appreciate needing to sign in. Could not pay through Apple pay. Had to try twice to pay through PayPal. Not a good experience at all. Price has substantially increased.

Reason I chose this business:

Should had bought somewhere else

Easy to order
October 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price & free shipping

Thumbnail of user loria600
3 reviews
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

You have great prices on ivory copy paper. However I only gave you four starts because the box that the paper was shipped in was terrible. When I received the box of reams of paper the box was smashed and torn and some of the reams of paper were bent and torn. I kept it because I needed it. Maybe a heavier box would have been better because paper is heavy. Still going to reorder though.

Reason I chose this business:

Good price on ivory copy paper

Thumbnail of user teresaw1334
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase
• Updated review

I was having issues with my payment going through and I thought it was on your end but after talking with Edy and trouble shooting the issue, we found out it was my bank. He went above and beyond to satisfy me and help me to place the order. Thank you for having such an amazing customer service representative like Edy. I will order again. Thank You.

Reason I chose this business:

Convivence, affordability and huge selection of products to choose from.

Missing items
July 13th, 2024
Verified purchase
• Previous review

I am still waiting on metered air freshener.
Was shipped separately but I have not received them yet

Reason I chose this business:

I love the prices

Amazing!
June 30th, 2024
Verified site experience
• Previous review

Amazing! And Easy

Reason I chose this business:

Low Prices

Thumbnail of user joshuaw604
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Reliable and legit company. I purchase bulk toilet paper and brown paper towel rolls from them a few times a year. I've searched around the web, and they always have the best prices. The loyalty program is great too. Shipping is quick for such large boxes.

Reason I chose this business:

It's my go-to for bathroom and cleaning supplies.

Great prices
March 24th, 2024
Verified site experience
• Previous review

Great prices. Appreciate the coupon codes too! Ships right to the house, packaged just fine, in good timing, too.

Reason I chose this business:

Been buying from you guys for a while. Always buy my paper products from you! Thanks again!

Great prices
September 4th, 2023
Verified site experience
• Previous review

Great prices. :)

Reason I chose this business:

Cheapest option for bulk supplies that I know. :)

Great prices!
June 28th, 2022
Verified site experience
• Previous review

Great prices! Thanks!

Reason I chose this business:

Always choose them for great prices!

Great products...
January 18th, 2022
Verified site experience
• Previous review

Great products... good sales!

Reason I chose this business:

Great deals with free shipping.

Great prices
September 24th, 2021
Verified site experience
• Previous review

Great prices. Great products! Ordered before and will again!

Reason I chose this business:

Greatly appreciate the deals!

Thumbnail of user sharonk942
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase
• Updated review

I ordered a case of 90 rolls when i received the box it was all tapped up in bad shape. I was missing 16 rolls and 6 were unwrapped.I've called and e mailed all i want is a fair amount deducted from my order for the missing product

Reason I chose this business:

I always order here & have never had an issue till now

Ordering
July 22nd, 2024
Verified purchase
• Previous review

I found ordering difficult this time just trying to get to check out

Reason I chose this business:

Always do for work

Fast and easy
September 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always do...fast and easy

Easy to order
May 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have an account and need products

When ever i order my order comes fast...
April 26th, 2023
Verified site experience
• Previous review

When ever i order my order comes fast...thank you

Reason I chose this business:

For toilet paper its priced well...need to restock

Great dont have to go to the store for my products
September 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I like ordering here

I like Danny D's
November 29th, 2021
Verified purchase
• Previous review

Quick and easy check out & you always have the products i need

Reason I chose this business:

Have been shopping here before

Quality
Love the convenience of shopping on line
July 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Need it getting low and you're convenient

Thumbnail of user edwardt532
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase
• Updated review

If customers order by mistake and a return is started, complete and do not ignore and have PayPal to agree with u all because I do shop but that order was jumbo ca regular tissue and I deserve an apology and coupons for free shipping

Reason I chose this business:

I have been shopping over an year and treat like u want to be treated and I a customer and deserves respect too

I love but like free shipping too
February 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Larger rolls

Love bargains and free shipping
February 22nd, 2024
Verified site experience
• Previous review
Nice to use two coupons when ordering large amounts...
June 6th, 2023
Verified site experience
• Previous review

Nice to use two coupons when ordering large amounts for home use and elderly aarp discounts

Reason I chose this business:

Fixed income and have to shop to save and disabled

Order and save money! Worth a try
October 11th, 2022
Verified purchase
• Previous review

2 nd time ordering and my family order too
Wonderful

Reason I chose this business:

Prices and service.

Quality
Thumbnail of user lorettas361
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I buy a years supply of household cleaning and paper items. I am always very satisfied with the service, price and products. It also makes my grocery budget go further.

Reason I chose this business:

I'm stuck on it.

Thumbnail of user prof7
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase
• Updated review

Always a pleasure since I have been ordsering with you! I really love the fact that all my orders and reciepts are rtight where AI can print them no worries. I have mentioned you a few time on our local radio station. So Thank You

Reason I chose this business:

Price and value

Awesome
September 16th, 2024
Verified purchase
• Previous review

Always on time perfect order of reciepts Of love it. Wasy to order and get delivered

Reason I chose this business:

Orginization of orders and good communication

Love it!
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Awesomeness

Always on time
April 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because you are awesome

Great experience no issues with deliveries
September 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cheaper better customer service

Thumbnail of user caseyz37
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Very user friendly website & it didn't take long to compare & realize these were the best prices available. I even received free shipping on my 2nd order.

Reason I chose this business:

Great prices

Thumbnail of user charlesb3299
1 review
1 helpful vote
  • Send Message
August 29th, 2024
Verified purchase
• Updated review

I started buying our toilet paper during COVID, when you could not find it anywhere. I am so thankful for CleanItSupply.com. They have never let me down. Best bang for my buck!

Reason I chose this business:

I needed toilet paper.

I found Cleanitsupply.com during the pandemic
August 8th, 2023
Verified site experience
• Previous review

I found Cleanitsupply.com during the pandemic. They were the only supplier I could find that had toilet paper in bulk for our company. Ordering is easy and I've never had a problem with receiving. 5 stars.

Reason I chose this business:

The club warehouse was out of stock. Ordering from you from now on!

Thumbnail of user antroyh
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Second time ordering although my items came in different shipments I was satisfied overall. I never received one of my items I ordered, but I think that was the shippers fault. Wasn't too big of a deal because I was overall happy with the rest of my items.

Reason I chose this business:

I usually buy my products for my cleaning business and this has everything I may need and it's more convenient for me to order than do actual shopping due to my busy schedule.

Quality
Thumbnail of user jonathang1257
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Package was stolen because the delivery person left it out in the open in an extremely visible place and I am in an urban area where package theft is common.

Thumbnail of user benb803
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase
• Updated review

I have been buying products from cleanit supply for more than 5 years and their service and product quality has consistently been top shelf. I recommend them to all of my friends.

Reason I chose this business:

1. Convenience
2. Prices
3. Value received

Reason I chose this product:

Very comparable to those available from retail outlets without all of the advertising overhead.

Quality
Always great service and fast checkout
October 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and convenience

Thumbnail of user zanar2
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase
• Updated review

Cleanitsupply.com provides quality products reasonably priced for large organizations. They often provide coupon codes for purchases and deliver in a timely fashion.

Reason I chose this business:

I always price compare between companies and Cleanitsupply.com most often has the lowest prices.

Reason I chose this product:

Because our institution services many people a day seven days a week.

Quality
Easy checkout, expedited shipping/receipt, very satisfied...
February 11th, 2022
Verified site experience
• Previous review

Easy checkout, expedited shipping/receipt, very satisfied with your products!

Thumbnail of user donnap2286
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I am so happy that I found this company. It was easy to order and I received my items very quickly. I will use them from now on. Thanks for the great customer service!

Reason I chose this business:

They had the items I needed. The one product is hard to find.

Reason I chose this product:

I have used them before and like them.

Quality
Thumbnail of user janep809
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Waiting to see if I get the merchandise to really evaluate experience. Trust issues...you shouldn't offer "free shipping", if you then put qualifiers per asterisk later. Shame!

Reason I chose this business:

I've used the product in hospital and it was good, wanted to see if it was available to in-home users in lesser quantities than per case. Yours sounded reasonable. We'll see...

Quality
Thumbnail of user dawnd808
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase
• Updated review

I love the deals I get from CleanItSupply.com. I'm a single household ordering for just me, and I appreciate the ease of ordering and the feeling that my business is appreciated and welcomed.

Reason I chose this business:

I've been a CleanItSupply customer since day one, and I've never had a problem. When I place an order, it usually arrives the next day. And the customer service reps are always pleasant and professional. I love that they seem to value me as a customer. I will continue to use CleanItSupply until they give me a reason not to. After all, I stay loyal to those who stay loyal to me.

Quick service, good prices
December 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I've been using you guys for a few years. You never disappoint.

No complaints
November 2nd, 2023
Verified site experience
• Previous review

No complaints. The orders come within 24 hours.

Reason I chose this business:

I came across this site when I was looking to buy supplies for myself. I liked the quick service and amazing clearance prices, so I plan to stay.

Great prices and speedy delivery
January 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They treat my small family orders like they appreciate the opportunity to serve me. I plan to introduce you to the facilities Manager at work.

Thumbnail of user bradp308
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase
• Updated review

Good prices and free shipping! However, need I.T. To update email preferences! For 2 weeks I have updated my email preferences to get one email a week from Clean It Supply and I am still getting 2 or more per day! I may start shopping elsewhere? Thank you!

Reason I chose this business:

Pricing on an item I need, although many items are much cheaper from a local supplier or big box store.

Free Shipping
July 1st, 2024
Verified purchase
• Previous review

I'll continue to buy if you beat Amazon and Walmart's price while offering FREE Shipping. Thank you

Reason I chose this business:

Price and Free Shipping

Good price
August 2nd, 2023
Verified site experience
• Previous review
Quick and easy
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good pricing

Thumbnail of user stephaniel2078
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase
• Updated review

So far so good. I have a RTC for children and I have been able to purchase my items by being give several means of payment options which I enjoy. The prices are good and the quality of the products.

Reason I chose this business:

Random internet search

Easy to navigate
July 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Priced and you had most of what I needed

Thumbnail of user michellc17
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

Great laundry products. My son in law is a grave digger and his clothes clean up great with your detergents

Reason I chose this business:

Great sale on paper towels

Love this site
June 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best prices and customer service

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically does not respond to reviews

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