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  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.6 stars from 3,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention fast delivery, customer service, and free shipping. CleanItSupply ranks 4th among Wholesale sites.

  • Service
    372
  • Value
    433
  • Shipping
    434
  • Quality
    2509

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 87.6%
Positive
1,183
Neutral
85
Negative
83

Instant Feedback

26,053 reviews

13
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How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo I.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Tp”

Carolyn P.
9/19/24

I volunteer at a small food pantry - one of the items most requested is toilet paper (can't purchase with food stamps). Although price has gone up since we started, the value and delivery time is great. No complaints from our neighbors.

Reviews (3,436)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (625) delivery time (70)
Thumbnail of user benb803
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

I have been buying products from cleanit supply for more than 5 years and their service and product quality has consistently been top shelf. I recommend them to all of my friends.

Reason I chose this business:

1. Convenience
2. Prices
3. Value received

Reason I chose this product:

Very comparable to those available from retail outlets without all of the advertising overhead.

Quality
Always great service and fast checkout
October 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and convenience

Thumbnail of user lindab5565
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Only complaint is you advertise "free Shipping" and send me numerous emails with coupon codes yet they are never approved when I order necessary medical equipment.

Reason I chose this business:

Product availability

Thumbnail of user zanar2
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Cleanitsupply.com provides quality products reasonably priced for large organizations. They often provide coupon codes for purchases and deliver in a timely fashion.

Reason I chose this business:

I always price compare between companies and Cleanitsupply.com most often has the lowest prices.

Reason I chose this product:

Because our institution services many people a day seven days a week.

Quality
Easy checkout, expedited shipping/receipt, very satisfied...
February 11th, 2022
Verified site experience
• Previous review

Easy checkout, expedited shipping/receipt, very satisfied with your products!

Thumbnail of user donnap2286
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I am so happy that I found this company. It was easy to order and I received my items very quickly. I will use them from now on. Thanks for the great customer service!

Reason I chose this business:

They had the items I needed. The one product is hard to find.

Reason I chose this product:

I have used them before and like them.

Quality
Thumbnail of user janep809
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Waiting to see if I get the merchandise to really evaluate experience. Trust issues...you shouldn't offer "free shipping", if you then put qualifiers per asterisk later. Shame!

Reason I chose this business:

I've used the product in hospital and it was good, wanted to see if it was available to in-home users in lesser quantities than per case. Yours sounded reasonable. We'll see...

Quality
Thumbnail of user triciag172
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

All the items that we have gotten have been great. The toilet paper is well worth the price.we used to have to buy multiple packs a week. Now we last months with how much we getf

Reason I chose this business:

The price and quality of the product

Thumbnail of user adelaidam12
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

The easy way of ordering and getting the correct product is great. In my busy life and professional one as well, ordering center supplies is fast and an easy task thanks to CleanitSuppies

Reason I chose this business:

Been using it

Thumbnail of user kirkb267
1 review
0 helpful votes
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October 15th, 2024
Verified purchase
• Updated review

Good compoany, they just REALLY need to say if they have to send from another area that may take much longer than anticipated. So, supply chain issues I guess.

Reason I chose this business:

You are not the right wind $#*!s at Uline.

Giggity
September 7th, 2024
Verified purchase
• Previous review

Everything is great except for one thing. They do NOT tell you if an item you ordered is out of stock or will take a longer time to get to you, Multiple times I have had very delayed items on a order list. But at least it's not the other major competitor that funnels thier money to terrbile things.

Reason I chose this business:

Because your not the right wing $#*!s at Uline.

Shipping times
July 20th, 2024
Verified purchase
• Previous review

Shipping times an issue, you do not tell cutomer that item is shipping from different areas, thus different arrival times. Sometimes items delayed for some time.

Reason I chose this business:

Because you are not the right wing A** holes at Uline.

Thumbnail of user dawnd808
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I love the deals I get from CleanItSupply.com. I'm a single household ordering for just me, and I appreciate the ease of ordering and the feeling that my business is appreciated and welcomed.

Reason I chose this business:

I've been a CleanItSupply customer since day one, and I've never had a problem. When I place an order, it usually arrives the next day. And the customer service reps are always pleasant and professional. I love that they seem to value me as a customer. I will continue to use CleanItSupply until they give me a reason not to. After all, I stay loyal to those who stay loyal to me.

Quick service, good prices
December 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I've been using you guys for a few years. You never disappoint.

No complaints
November 2nd, 2023
Verified site experience
• Previous review

No complaints. The orders come within 24 hours.

Reason I chose this business:

I came across this site when I was looking to buy supplies for myself. I liked the quick service and amazing clearance prices, so I plan to stay.

Great prices and speedy delivery
January 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They treat my small family orders like they appreciate the opportunity to serve me. I plan to introduce you to the facilities Manager at work.

Thumbnail of user staceep8
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

One time my boxes all came destroyed and had to fight to get new o es plus you wanted me to send back product that was damaged beyond repair. Luckily the lady in the office helped me and I did t have to do that so that's why I'm trying you again and if it's good I will continue to use you again

Thumbnail of user shirelld
1 review
0 helpful votes
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October 12th, 2024
Verified purchase
• Updated review

The washcloths were old. They had an odor when opened. I washed with dial soap to rinse them smell off in order to use them. I didn't want to just throw them out.

Reason I chose this business:

I ordered items for my 6 year old granddaughter who is on a vent, trach, feeding tube and is bed ridden.

Really good prices on the products
August 31st, 2024
Verified site experience
• Previous review
Thumbnail of user nonamen48
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Original shipment was returned to sender by the carrier because it was damaged in shipment. When the replacement was received, one of the bottles had come open during shipment leaking about 1/3 of the contents. Needless to say the whole package was one big mess from the spilled soap. More care needs to be taken when sealing the bottles and packing them for shipment!

I will likely reorder again in the future in hopes this is just a one off issue?

They were polite and understanding. I did receive a replacement within a few days, but unfortunately a bottle had come open an leaked.

Reason I chose this business:

Had ordered the same product before with no issues.

Reason I chose this product:

Had ordered the same product before with no issues.

Service
Quality
Quick
June 2nd, 2023
Verified purchase
• Previous review

Super fast delivery. Easy to order. Good products.

Reason I chose this business:

Couldn't get product locally during COVID lockdown

Quality
Thumbnail of user karenr3531
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Order experience fine, but purchased a poor quality product (underpads).
95 y.o. Incontinent patient that uses pads & briefs, the underpad is for added security but is SO thin (think kleenex) really doesn't have much absorbancy. I ordered from my poor assessment of the photo as I wanted something "quilted" but was expecting a much better quality than these are. These are just a little layer of bedding waterproofing. Tear very easily. Wad up under client with turning & repositioning. Not returnable. Should have asked for a sample first had I even thought of it. This order was a mistake!

Reason I chose this business:

Price. Bad only reason.

Reason I chose this product:

Incontinent patient

Quality
Thumbnail of user danielb1785
1 review
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

Products are as expected but the shipping department needs retrained on how to pack a box. Most things were crushed hard enough to crush the center tubes on most of the TP rolls and all Band Aids were crushed

Quality
As expected
December 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used them before, always reliable

I would give them a 5 but shipping is VERY expensive
April 26th, 2022
Verified site experience
• Previous review
Thumbnail of user josephw1682
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
• Updated review

I kept waiting for delivery and never showed up, got a hold of you and no explanation on why order got cancelled, but got put back on then I had to send guy to pick up.

Joe

Reason I chose this business:

Quick and cheaper

Cheaper than everyone else
October 7th, 2022
Verified site experience
• Previous review
Thumbnail of user bradp308
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase
• Updated review

Good prices and free shipping! However, need I.T. To update email preferences! For 2 weeks I have updated my email preferences to get one email a week from Clean It Supply and I am still getting 2 or more per day! I may start shopping elsewhere? Thank you!

Reason I chose this business:

Pricing on an item I need, although many items are much cheaper from a local supplier or big box store.

Free Shipping
July 1st, 2024
Verified purchase
• Previous review

I'll continue to buy if you beat Amazon and Walmart's price while offering FREE Shipping. Thank you

Reason I chose this business:

Price and Free Shipping

Good price
August 2nd, 2023
Verified site experience
• Previous review
Quick and easy
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good pricing

Thumbnail of user stephaniel2078
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

So far so good. I have a RTC for children and I have been able to purchase my items by being give several means of payment options which I enjoy. The prices are good and the quality of the products.

Reason I chose this business:

Random internet search

Easy to navigate
July 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Priced and you had most of what I needed

Thumbnail of user dang1752
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Free shipping on this product without a coupon would increase the number of orders. We are a dry cleaner and laundry service.

Thumbnail of user vinitaw2
2 reviews
1 helpful vote
  • Send Message
October 13th, 2024
Verified purchase
• Updated review

Easy ordering. Quick delivery to my door. If something is messed up customer service is very helpful and makes it right.

Reason I chose this business:

Convenience, price, quality of customer service.

Love that I can order my cleaning supplies here rather...
January 9th, 2024
Verified site experience
• Previous review

Love that I can order my cleaning supplies here rather than going to the store for them. Prices are awesome and no more fuss.

Love the convenience and prices are reasonable
August 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Convenience and price.

Love the speed and convenience of having my paper products...
May 12th, 2023
Verified site experience
• Previous review

Love the speed and convenience of having my paper products delivered to me.

Reason I chose this business:

Previous customer. Any shipping problems I have had were resolved quickly.

Reasonable pricing
June 29th, 2022
Verified site experience
• Previous review

Reasonable pricing. Easy to navigate site.

Reason I chose this business:

Looking for bulk supplies and found you on the web.

Thumbnail of user denar97
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

We order a lot thru clean it supply - our only complaint is that the boxes for the boardwalk toilet paper are very torn up by the time they arrive.

Reason I chose this business:

Prices, speed of delivery

Thumbnail of user shawnb1089
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Bought products from your company before the box's where always sealed this time it was like the seller didn't care.

I emailed the web site and it took over a week for me to get this email.

Reason I chose this business:

Bulk and price

Reason I chose this product:

Wanted to try a new product

Service
Quality
Thumbnail of user pamg356
2 reviews
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

We tried to call numerous times to request help regarding damaged boxes and toilet paper unwrapped exposed but no answer

Never answered after many calls then when finally reached someone. We were offered any solution to our situation

Service
Quality
Thumbnail of user allang95
1 review
2 helpful votes
  • Send Message
October 6th, 2024
Verified purchase
• Updated review

Super easy to order and check out is what we like. I would recommend to anyone that needs your products

Reason I chose this business:

Ease of use keeps me coming back to reorder

Easy to order
May 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Previous orders

Awesome service
July 11th, 2023
Verified site experience
• Previous review
EASY ORDERING
June 16th, 2023
Verified site experience
• Previous review
EASY TO USE WEBSITE
January 19th, 2023
Verified site experience
• Previous review
LOVE THE EASE OF OREDERING
September 9th, 2022
Verified site experience
• Previous review
Awesome service as always
August 16th, 2022
Verified site experience
• Previous review
LOVE THE EASSE OF ORDERING!
July 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:

PAST EXPERIENCE HAS BEEN HELPFUL

LOVE YOUR SERVICE!
July 1st, 2022
Verified site experience
• Previous review
Reason I chose this business:

EASE OF USE. GREAT PRICING

PROMPT SERVICE AND EASE OF ORDERING
June 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

EASE OF USE

AWESOME TO DEAL WITH
June 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:

PAST SERVICE

Great service
June 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Past experience

GREAT
August 7th, 2020
Verified site experience
• Previous review
Thumbnail of user margoa61
1 review
0 helpful votes
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September 25th, 2024
Verified purchase
• Updated review

Very easy to use website, they have products in stock at reasonable prices when the manufacturer is out of stock.

Reason I chose this business:

Fast delivery! Reliable

Found briefs not available from the manufacturer or...
July 26th, 2024
Verified site experience
• Previous review

Found briefs not available from the manufacturer or amazon, grateful!

Reason I chose this business:

Because my usual sources were out

Thumbnail of user anthonyf1610
1 review
0 helpful votes
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October 6th, 2024
Verified purchase
• Updated review

Fair price, easy to order and shipped right out good first experience so I am going to continue ordering

Reason I chose this business:

Ease of ordering, fast delivery

Easy to order
August 29th, 2024
Verified site experience
• Previous review

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 11 days

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