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  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.6 stars from 3,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention fast delivery, customer service, and free shipping. CleanItSupply ranks 4th among Wholesale sites.

  • Service
    372
  • Value
    433
  • Shipping
    434
  • Quality
    2510

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 87.6%
Positive
1,190
Neutral
85
Negative
83

Instant Feedback

26,067 reviews

13
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How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo I.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Tp”

Carolyn P.
9/19/24

I volunteer at a small food pantry - one of the items most requested is toilet paper (can't purchase with food stamps). Although price has gone up since we started, the value and delivery time is great. No complaints from our neighbors.

Reviews (3,445)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (626) delivery time (70)
Thumbnail of user jamesr6991
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Delivery was quick and on time. Shopping on line is easy and information of products was sufficient.

Reason I chose this business:

Had used before

Reason I chose this product:

Needed to restock supplies

Quality
Thumbnail of user davidt4759
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The test strips are as ordered and work just fine.!
Paper test strips are needed to test blood glucose.

Reason I chose this business:

You have what we need at a reasonable price.

Thumbnail of user donitam21
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Good products, good price, good fast service. I have had a positive experience each time I have ordered.

Thumbnail of user dianeg1767
1 review
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

Many of the 96 roll toilet paper boxes are delivered in poor condition (ie, dirty, ripped flaps, tapped together.

Shopping
August 21st, 2024
Verified purchase
• Previous review

Some boxes may be damaged, product seems to be fine. That is all

Reason I chose this business:

Good price and quality

Toilet paper boxes
August 9th, 2024
Verified purchase
• Previous review

Some of the toilet paper boxes are in bad shape when delivered.

Shipping last time was better than the with the previous...
April 19th, 2024
Verified site experience
• Previous review

Shipping last time was better than the with the previous order.

Reason I chose this business:

Buying from CleanItSupply is less expensive than buying from Big Box retail stores and helps our 501C food pantry provide paper towels and toilet paper to more clients for the same amount of money.

The second part of the last order I placed was lost
March 29th, 2024
Verified site experience
• Previous review

The second part of the last order I placed was lost. I had to call and email customer service 3 times.

This is my first time ordering from CleanItSupply
February 20th, 2024
Verified site experience
• Previous review

This is my first time ordering from CleanItSupply. The prices seem compative and the "chat" help was very good.

Reason I chose this business:

Looking for a new place to buy toilet paper and paper towels for a non-profit food pantry.

Thumbnail of user frederickc394
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Brand was particularly strong and reliable, making it easy to clean up without worrying about spills or tears.

Quality
Thumbnail of user gilliano36
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Self-consistent product descriptions. Easy-to-use, user-friendly website for ordering. The products I need.

Reason I chose this business:

Good prior experiences!

Thumbnail of user kentk198
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Not sure where it's happening at but had a lot of damaged/ open boxes delivered last time. QC needs some work.

Thumbnail of user susand2646
3 reviews
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

I qualified for the automatic free ship status many months ago. So, why does it no longer come up at checkout?

Reason I chose this business:

It's convenient

Can't find a line for the SPRING free shipping code
April 4th, 2024
Verified site experience
• Previous review
Can't tell if free shipping was applied until after...
February 13th, 2024
Verified site experience
• Previous review

Can't tell if free shipping was applied until after I pais.

Put in free shipping code SMR89 BUT shipping is added...
August 31st, 2023
Verified site experience
• Previous review

Put in free shipping code SMR89 BUT shipping is added to my order confirmation anyway. WHY?

Reason I chose this business:

Thought I was getting a good price and free shipping. But didn't get the free shipping as per the code.

Thumbnail of user joshs1276
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Called in - nobody answered. Chatted with "live" help. It say "email sent". Where is the customer support?

Thumbnail of user donw908
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Great website. Easy to use. I trusted the company because of prior experience. It has a good reputation for service.

Reason I chose this business:

Because it carried the product I needed.

Thumbnail of user josephm4938
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Promos for shipping make the difference. I will continue to use this service as long as the shipping has a promo.

Thumbnail of user curtisb561
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

This company had fantastic products., I have ordered several things from them, I am completely satisfied.

Reason I chose this business:

Good company

Reason I chose this product:

It's a great product

Quality
Thumbnail of user honghuaz
1 review
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

Easily place order and fast shipping. Price is not competitive as before. So only order when shipping is free.

Reason I chose this business:

Labor day promotion.

Great price!
January 11th, 2022
Verified site experience
• Previous review

Great price! Fast Shipping.

Reasonable price and fast shipping
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reasonable price and fast shipping

Thumbnail of user almat84
1 review
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

The boxes containing the 96 rolls of toilet paper, need to be stronger and not have openings on top or bottom, because the rools of toilet paper fall out the boxes, also the boxes rip easily. Somebody may try to reinforce the box with lots of tape, then the outer wrapping of the rolls gets attached to the tape and makes harder to open the box that is now wrapped around on lots of tape. I like that the prizes are low, the toilet paper rolls are individually wrapper on paper, the only plastic trash is the clear tape sealing the box. The Landry soap is also very good prize. I also like the paper towels are strong.

Reason I chose this business:

Prizes, made is the USA, very little plastic trash production.

Easy to order, description of item is good, country...
October 27th, 2023
Verified site experience
• Previous review

Easy to order, description of item is good, country of Origin, number or roll, number of sheets per roll, and more info.

Reason I chose this business:

Prize, toilet paper wrapped on paper, arrives on cardboard box, no plastic trash. Made in the USA=jobs for Americans.

Thumbnail of user aleksandrat9
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

Unsure why certain products of same size and weight don't qualify for free shipping with the promotions

Reason I chose this business:

Looking to save money on supplies for my airbnb

Thumbnail of user dorothyp989
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Me being a small cleaning company you always have what I need, when I need it, and fast delivery. Thank you for always being apart of my success.

Thumbnail of user aimeej83
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

This is my first time ordering from Clean It Supply. My experience was Great overall and Great products.

Reason I chose this business:

Great product

Reason I chose this product:

Great product

Quality
Thumbnail of user aaronb1390
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

The last 2 orders, toilet paper boxes were taped across the top (where they are open) to contain the rolls. If there was cardboard between them it would be fine, but we've consistently gotten individually wrapped rolls of tp that couldn't be sold because the tape removed the wrapping.

Reason I chose this business:

I needed roll towels

Thumbnail of user amandac2739
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

I added more items to get free shipping over $149 but then 2 of my items still did not qualify so that was a bummer.

Reason I chose this business:

Affordable floor cleaners for my restaurant.

Auto Order Difficult
July 18th, 2024
Verified purchase
• Previous review

Difficult to adjust auto-order for multiple products. Emailed customer service & it took them a month to get back to me & they weren't able to adjust it either so I just ended up cancelling my auto-order all together.

Reason I chose this business:

Cheaper prices on floor cleaners than my food service providers.

Glad to find a more affordable floor cleaner for my...
April 18th, 2024
Verified site experience
• Previous review

Glad to find a more affordable floor cleaner for my restaurant!

Reason I chose this business:

Re-ordering!

Thanks for the free shipping sale
February 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needed a more affordable floor cleaner (US foods too expensive)

Thumbnail of user roberts9762
1 review
1 helpful vote
  • Send Message
September 14th, 2024
Verified purchase
• Updated review

I did not receive free shipping and left 2 messages and no return call.also your chat does not workl

Great fast service
February 14th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ordered before

Looking forward to checking out how fast and quality...
December 8th, 2023
Verified site experience
• Previous review

Looking forward to checking out how fast and quality of products

Thumbnail of user kindaw
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase
• Updated review

Easy to order like the price. The paper goods are great. Like that i can ha ve any item sent to a different address

Reason I chose this business:

Saw it on my e mail and liked the items and the fact it can be delivered to my home

Good easy to otder
August 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bulk home delivery good price easy to order large amount for the money

Thumbnail of user divyad27
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase
• Updated review

I order nonperishable houseneeds from this site with free shipping once a year and save quite a bit of time and money

Reason I chose this business:

Free shipping deal

Easy purchase, good price
December 28th, 2022
Verified purchase
• Previous review

Easy to find discounts and place bulk orders. Good quality products for reasonable price.

Service
Quality
Thumbnail of user jaynep90
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

I order about once every two months and it comes quickly and perfectly every time. Price can't be beat. I will not order from anywhere else because I know this medical product is too important to get wrong.

Thumbnail of user heatherh2721
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Shipping costs are 50% of the product cost (G*******). And if i order more than two, shipping costs more per item than if i ordered one or two.

Reason I chose this business:

You're the only company that carries the product

Thumbnail of user suhasinid
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase
• Updated review

We did not recieve the supplies, but still charged and no one got back to us even after informing you guys about it
Very bad customer service

Reason I chose this business:

Jut being nice and giving you guys another chance

Owner
June 13th, 2024
Verified purchase
• Previous review

Experience was wonderful, Thank you would love to order again

Quality

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 11 days

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