Sitejabber Website Reviews and Complaints
  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.6 stars from 3,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention fast delivery, customer service, and free shipping. CleanItSupply ranks 4th among Wholesale sites.

  • Service
    372
  • Value
    433
  • Shipping
    434
  • Quality
    2510

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 87.6%
Positive
1,190
Neutral
85
Negative
83

Instant Feedback

26,067 reviews

13
See all photos
How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo I.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Tp”

Carolyn P.
9/19/24

I volunteer at a small food pantry - one of the items most requested is toilet paper (can't purchase with food stamps). Although price has gone up since we started, the value and delivery time is great. No complaints from our neighbors.

Reviews (3,445)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (626) delivery time (70)
Thumbnail of user johnnyp636
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

I have tried to reply to the requests for delivery confirmation informing CleanItSupply that there are order discrepancies but I get no reply.

Reason I chose this business:

I don't have time at the moment to find another supplier.

Thumbnail of user devs71
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Delivery items can come damaged and if you don't call within 5 days they wont help you

Thumbnail of user stevent1449
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase
• Updated review

Easy to reorder when you need more...the only thing difficult is having to type this every time.

Reason I chose this business:

Prior experience

Easy ordering
September 21st, 2024
Verified purchase
• Previous review

Fast and easy ordering. Reasonable pricing. Recommend them.

Reason I chose this business:

Fast and easy.

Easy to use website
May 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Easy to order
February 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price, simple

Thumbnail of user josephw2371
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Very happy with the product. That is why I have ordered another one, necessary because the toilet seat had tio be replaced.

Reason I chose this business:

They supplied the previous order and it was excellent. The delivery was as promised.

Thumbnail of user markt2753
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Up until last order, we were happy with the service. We didn't receive the complete order and have had a hard time locating where it was delivered.

Reason I chose this business:

We have had a relationship for over a year.

Thumbnail of user jilld473
2 reviews
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase
• Updated review

Last time you all ran out and decided not to call me. I know quick you ship. Thank goodness for Irene, she was able to smooth things over. 10 star employee.

Reason I chose this business:

It's my go to :)

Always good
October 5th, 2023
Verified site experience
• Previous review
Most of what I need is out of stock
May 22nd, 2023
Verified site experience
• Previous review
Always great
December 29th, 2022
Verified site experience
• Previous review

Always great. Thank yiu.

Thumbnail of user ronaldy252
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

No comment; being forced to provide a comment is definitely a negative and makes it highly unlikely I'll order from CleanItSupply again.

Reason I chose this business:

Good selection

Quality
Thumbnail of user daisyf29
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase
• Updated review

It okay but Scott bathroom tissue is the best for me. I will try different brands of tissue.

Reason I chose this business:

This company have variety of products to choose from.

Reason I chose this product:

I choose something a little cheaper.

Quality
My overall experience is very good
September 22nd, 2020
Verified site experience
• Previous review

My overall experience is very good. Your company keep update about in stock items. Thanks.

Reason I chose this business:

I choose because your company keep me up to date on the products that I need.

Reason I chose this product:

I choose the product today because it is so hard to find.

Thumbnail of user nicholasa146
1 review
3 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

Always stands by the product and takes care of shipping issues anytime I have had any issues.

Reason I chose this business:

I have always had great service

Always great service
October 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always have had great service

Always quick and easy
July 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always great service

Always fast shipping and they stand behind what they...
January 15th, 2023
Verified site experience
• Previous review

Always fast shipping and they stand behind what they sell

Reason I chose this business:

Never have they disappointed me in service response

Always great service and they stand behind their products...
November 10th, 2022
Verified site experience
• Previous review

Always great service and they stand behind their products shipped. Even if shipping issues.

Reason I chose this business:

Always great service

Always great, I was not so happy about not being able...
August 6th, 2022
Verified site experience
• Previous review

Always great, I was not so happy about not being able to order nitrile gloves. I didnt think $11.00 shipping on a $11.00 product was so great of a deal.

Reason I chose this business:

Best service out there as far as my orders are concerned

Also great web service but sometimes boxing is very...
June 11th, 2022
Verified site experience
• Previous review

Also great web service but sometimes boxing is very weak and comes apart. The service and replacement is spot on a 10

Reason I chose this business:

Always good service

Packing is a bit light sometimes but they always stand...
February 9th, 2022
Verified site experience
• Previous review

Packing is a bit light sometimes but they always stand behind what they ship. This is my go to company when I need it and expect to get here.

Reason I chose this business:

Reliable always

Only issue I have ever had was with packaging and you...
October 16th, 2021
Verified site experience
• Previous review

Only issue I have ever had was with packaging and you all have always taken care of any issues. Thank you for such great service

Quick and easy and customer service is number 1
August 11th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Ad from google

Reason I chose this product:

Price to quality

Thumbnail of user simoneh100
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase
• Updated review

So far, these are the best prices I have been able to find. I like the boardwalk brand, which always seems to have a free shipping promo. The shipping time is reliable. Ocassionally I have had a few boxes slightly damaged, but nothing that has ever made me lose money. It's been a great sight for my commercial use.

Reason I chose this business:

Good prices, free shipping, and reliable delivery times.

Good prices and shipping speed
May 10th, 2023
Verified site experience
• Previous review
Good prices and shipping time
March 24th, 2023
Verified site experience
• Previous review
Thumbnail of user micheler350
1 review
1 helpful vote
  • Send Message
June 27th, 2024
Verified purchase
• Updated review

I have been a customer for years.
I placed an order of three items on May 19,2024.
I am still waiting for delivery of an item.
I spoke with someone regarding this.
I was told that the item was in stock and would be shipped.
I am still waiting for this Fed Ex Delivery.
Really should have been here by now.
I am looking forward to receiving the items I have ordered.
Thank You.

Reason I chose this business:

I have been satisfied with the products I have been receiving for years.
I was happy with Customer Service when it was necessary to make contact with them.
I am concerned regarding shipping.
Feel Free to Advise...

I have been purchasing these products for some time...
May 11th, 2023
Verified site experience
• Previous review

I have been purchasing these products for some time now.
I have not had a bad experience with CleanitSupply.
Keep it up =)
Thank You!

Waiting to see how the delivery fares
October 8th, 2021
Verified site experience
• Previous review

Waiting to see how the delivery fares.
Thank You

Reason I chose this business:

I am usually pleased with my orders with CleanItSupply.

Thumbnail of user franklinm219
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

Great value and easy to use can see all previous order history all in one place

Reason I chose this business:

Trust the service. Quick turnaround

Thumbnail of user larryh1700
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

Very efficient good pricing. It was easy to search and find what i was looking for.

Reason I chose this business:

Ordered before

Great experience
January 14th, 2024
Verified site experience
• Previous review
Thumbnail of user davidd6488
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Fast delivery,good price is my second time
In is one the best company's I can trust

Reason I chose this business:

They have what I looking for

Thumbnail of user tonyk279
1 review
1 helpful vote
  • Send Message
September 22nd, 2024
Verified purchase
• Updated review

No more loading carts at the big box store, just click and its on the way...

Reason I chose this business:

Value and convenience

Good price, ships quick...
March 30th, 2024
Verified site experience
• Previous review

Good price, ships quick... thx

Fast and easy as always
November 29th, 2023
Verified site experience
• Previous review
Fast and easy thx
May 9th, 2023
Verified site experience
• Previous review
Fast and easy...
October 27th, 2022
Verified site experience
• Previous review

Fast and easy... lotta product... delivers quickly! Makes my werk easy... thx tk

Its all good so far
August 3rd, 2020
Verified site experience
• Previous review
Reason I chose this product:

Price and availability

Thumbnail of user darrenb624
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase
• Updated review

I have purchased supplies with you for years always been satisfied with the products and delivery

Reason I chose this business:

Reliability

Product
October 7th, 2024
Verified purchase
• Previous review

Great products at great prices, delivery services courteous and professional

Reason I chose this business:

Prompt service

Satisfactory
June 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price & Quality

Great Service
April 7th, 2024
Verified site experience
• Previous review
Exceptional products and Service
October 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Prompt service and delivery

Shop for all cleaning products at CLEANITSUPPLY.COM
June 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Reliable service and products

Exceptional service great variety of products
May 3rd, 2023
Verified site experience
• Previous review
Outstanding
July 21st, 2022
Verified site experience
• Previous review
Excellent Service
June 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Product and delivery service outstanding

Thumbnail of user melissac2804
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase
• Updated review

I found my hard to find item, ordered and received quickly. Very easy to work with.

Reason I chose this business:

Because of past orders. Great service.

Easy to order, and usually a quick delivery!
January 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Only place I could find that carried our favorite tabs.

Thumbnail of user markd1391
2 reviews
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase
• Updated review

Multiple orders over the past year or so. Always the right product, on time, fair price!

Reason I chose this business:

I trust them to do it again.

Easy to navigate as expected!
April 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Thumbnail of user charlesd2415
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Quick and easy ordering. And clean it supply has the product needed. So thanks for your service.

Reason I chose this business:

CleanItSupply has the product we need at a great price.

Quality
Thumbnail of user timmyc39
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

It was fast delivery and courteous. Thank you very much. I hope you have a great day

Reason I chose this business:

It is available in bulk and fast delivery

Thumbnail of user miaf122
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

So glad that we found this company when our other supply company went out of business.

Reason I chose this business:

They have been very friendly and professional!

IT WAS QUICK AND JUST WHAT WE NEEDED
August 15th, 2024
Verified site experience
• Previous review
Reason I chose this business:

THE COMPANY WE WERE USING WENT OUT OF BUSINESS AND WE NEEDED ONE THAT COULD SUPPLY THIS TYPE OF JANITORAL SUPPLIES.

Thumbnail of user cherieg85
3 reviews
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase
• Updated review

You carry the coffee creamer that my husband loves. This is the only place we can find it. Fast and easy service.

Had what I had been searching for.
May 17th, 2024
Verified purchase
• Previous review

Only company we could find that had the coffee creamer flavor we wanted.

Reason I chose this business:

Had what we were looking for.

Reason I chose this product:

Husband loves it.

Quality
Thumbnail of user beverlyh981
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Everything I order is exactly as they say it is and comes in record time

Reason I chose this business:

I chose the medical part of Cleanitsupply because they had exactly what I needed.

Thumbnail of user robertj4932
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Good brands and products at reasonable prices and always have what we need in stock.

Thumbnail of user aminai14
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Very pleased with the useful and sturdy products. I would refer to friends and family.

Reason I chose this business:

Trust them for good experience in shopping

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 11 days

How do I know I can trust these reviews about CleanItSupply?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CleanItSupply?