Clearly

Was super skeptical about ordering glasses online, especially since smaller frames look silly on my face. I measured my current frames and looked at the measurements offered for each pair of glasses. It was super convenient that Clearly offers this. I was very pleasantly surprised that I paid this little for glasses and received more than I could have asked for!

These glasses are beautiful, well made and sharp looking! Unfortunately they are way too small for my face. I used the 'my fit' option and ordered 2 pairs of the same brand but different styles... please ensure if you do this you pay close attention to the sizing as the my fit does not take this into account. Clearly went above and beyond to ensure that I was happy with my purchase, I worked with a Customer Service Manger and they were able to help me with my return and replacement. I am extremely satisfied with my replacement pair as well. Great customer service and great product. Thank you!

I have been a long time Clearly customer and never had any issue. The prices are fair and try on mode is pretty cool to see how the selected glass would look on me! Even in the pandemic shipping was fairly fast and on time. Highly recommended.

I ordered when I put in my last pair and my new lenses showed up in two days. I was shocked cause I believed they would take much longer. Again proven wrong by a company that believes and proves customer service is paramount. Thank you very much!

First time ordering and had a wonderful experience!
The website was easy to navigate; I loved the 'try on' feature. I ordered two pairs of glasses both with C-Shield- it's amazing how easy these glasses are to keep clean.
Will definitely be ordering again in the future.

The past 3 times I have ordered contacts from the site, the delivery was beyond sub par... I am going back to my previous supplier. The very minimal cost difference is so worth the ability to have contact lenses in a week, verses the 3-5 or more that I have experienced with clearly... at first it was great years ago. But I am done

Ordered May 1 and final delivery was received July 27. Customer Service was able to get a rush/interim shipment to me so that I had a few sets of contacts to keep me going until the full order arrived. Received regular updates.

I work in transportation/logistics so I understand all about the 2021 global shipping delays. Great service, given the circumstances. Would order again!

Reordered my contacts, with expedited shipping. When I didn't receive, did a follow up, and was told my left eye was out of stock, and they had to order (left eye is -11) Had to wait again. Was given a shipping credit. Received notification that FedEx would deliver on Tuesday, by end of day. Did not receive, until the following day.ran a day. Have never had to wait before... you should keep stock of high powered lenses, as I'm sure I'm not the only one.

I needed a new pair of glasses and with my insurance not renewing until January there is no way I could afford to replace my glasses for a second time this past year so I figured I would try clearly.ca and I will going this route from now on. The process is easy to use and super affordable. I went with super cheap frames just to hold over for now but I actually love them! With small kids easily replaced glasses is a huge advantage.

The glasses don't last that long. A few months and they end up not really fitting your face anymore, they tend to slip off whereas before they were snug. But they are cheap so I won't complain. They do the job around the house, I just don't wear them outside.

I am extremely disappointed. I have been a client for 5 years of clearly's contact lenses and decided to try their glasses.to my surprise, they arrived crocked and bent. I cannot see without glasses and now I am stuck having to go to work with crocked glasses because I can not afford to send it back and wait another 2 weeks to get a replacement, as I am basically blind without them. It is so upsetting…

I am satisfied with the progressive lens glasses I received. When I reported the failed delivery of my order I was able to have a second pair sent to me without any further issues. It is unfortunate that Canada Post was unreliable in this instance but I do not hold Clearly responsible for the lost item. This was the first time I ordered glasses from Clearly.ca and I will likely order from this company in the future.

I ordered two pairs, one pair of sunglasses and the other progressive lenses with transitions. They also have anti glare and anti fog. There is a bad reflection in the lenses that I don't get with any of my other glasses. They are also really tight fitting over my temples. Tight like they don't rest on my nose unless I push them down. Hard to determine sizing when ordering online without trying them on first. Very happy with the sunglasses though.

I was very pleased with time delivery time, but not totally happy with the glasses. My previous pair had spring loaded arms, and I really wish I had ordered a pair with them. These are a little tight on me, plus i am having trouble getting them adjusted for me. I am scared to try and bend the nose pieces too much in case i break them. Is there some kind of directions on how to adjust them without breaking them?

My reluctant husband needed a new very expensive prescription and he hated everything he saw in show rooms. So I convinced him to try clearly because of the great guarantee. For half the price of his last pair of glasses he has a new pair he really loves with transition lenses. Thank you.

Everything was great. Only thing was that no where on the site (that i could find) did it say which province you ship from. Therefore, no indication of of how long it would take to arrive BEFORE I placed the order and received tracking details. Now I know for next time (so I don't wait until i'm on my last pair of lenses).

I had ordered years ago from these guys, no issues. The last order, my left contact lens (first one i tried) was very uncomfortable almost INSTANTLY... i tried these very expensive moisture, allergy eye drops from my optometrist and it didn't help. I switched to a new left eye one, it was much better. Contacted Clearly, I'm told i have a defective set of contacts (batch), they ask for a photo of my prescription and a photo of the bad lens. They can give me 10.00 credit on my next order. I have to buy a whole new box and pay for shipping and handling to replace a defective product. Disappointed, they should do better. Work with the manufacturer, something... if i'd bought through my optometrist, i would have paid more, BUT I almost guarantee i could get a single replacement for free. Now, i don't know how many other defective ones i might have.

I ordered contacts and glasses. The glasses arrived with bent arms and twisted frame.
I called and the rep stated a return label would be emailed. I called a week later and asked again. This time waiting on the phone until I could verify label was sent to me.
When the glasses were confirmed returned to clearly the funds were not returned.They would not just take the lenses out and transfer into an unbroken pair. They said they do not do that that refunds would have to be processed. I asked of then would I get the sale price. The answer was no. I called and inquired about the return of funds 12 days later and was told it was still processing. 12 days later I called again and told another 5-10 business days. So I read of just putting lenses in another pair. I now have no money returned, no glasses and cannot order more ones because I need the funds back.

I been order my contacts lenses from this company for at least 2 years and finally had enough, every time I order they promise to deliver in 3 to 6 days, and then they send email saying that they don't have it in stock i even paid for the fast shipping but always take more than two weeks to deliver, enough is enough, I'm done with this company,

I ordered my first pair june 2021. 3 months after the warranty they bubbled. U ordered the same pair in dec 2021 and they bubbled again. I requested a refund for both and they said it was wear and tear. Bull crap. I am making everyone on Facebook knows that clearly is a fraud.

Clearly always delivers exactly what I order and always in time or early when it comes to shipping. They even put in a small bag of gummy bears in the box, that was such a nice surprise. They truly go above and beyond

I've ordered multiple items over the years and they have always followed through with good service and packaging. I have gotten glasses which came with a nice case and also contacts on multiple occasions. So far nothing to complain about on my end.

Love getting my Clearly orders for my mother. Quick and easy and they're in my mailbox before I even know it. Supremely affordable, she's never said a bad word about her lenses, and I'm more than happy to get her a backup supply.